In this talk, Amit Paunikar, a career product manager, will try to demystify what product management means and what product managers do. Based on 15 years of experience launching multi million dollar products for companies like Yahoo!, Google and Skype, he will provide practical advice on how to think like a product manager and reap the benefits.
7. Product Manager is someone
who takes ownership for the
failure of the product
Product does not sell
Product does not scale
Product does not delight
Product looks like c$#p
"Paris Tuileries Garden Facepalm statue" by Alex E. Proimos - http://www.flickr.com/photos/proimos/4199675334/. Licensed under CC BY 2.0 via Commons -
https://commons.wikimedia.org/wiki/File:Paris_Tuileries_Garden_Facepalm_statue.jpg#/media/File:Paris_Tuileries_Garden_Facepalm_statue.jpg
8. Blame the Product Manager
flickr: https://www.flickr.com/photos/a2gemma/
9. Octopus at Kelly Tarlton's.jpg
https://upload.wikimedia.org/wikipedia/commons/f/ff/Octopus_at_Kelly_Tarlton's.jpg
What should we build?
Why should we build it?
Who will buy it?
How should we build it?
How should it look?
How do we market it?
How should we sell it?
How do we support it?
Customers
Engineering
Design
Marketing
Legal
PR
Sales
Support
12. Triple vision
Blue sky: 5 -10 year disruptors
Horizon: 6 month -1 year changes
Battlefield: Next release
"Four antennas ALMA" by ESO/José Francisco Salgado (josefrancisco.org) - http://www.eso.org/public/images/potw1108a/. Licensed under CC BY 4.0 via
Commons - https://commons.wikimedia.org/wiki/File:Four_antennas_ALMA.jpg#/media/File:Four_antennas_ALMA.jpg
13. Story teller
Responsibility with no authority
Influence and seek buy-in
Inspire and motivate
"One Ring" by User:Osa 150 - http://upload.wikimedia.org/wikipedia/commons/archive/b/b7/20100301162258!Unico_Anello.png.
Licensed under Public Domain via Commons - https://commons.wikimedia.org/wiki/File:One_Ring.png#/media/File:One_Ring.png
14. Venture out
Go to a BD meeting
Sell your product
Sit on support calls
By Xof711 (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)],
via Wikimedia Commons
15. Plan A, B and C
Find ways to unblock and progress
Be pragmatic, not emotional
Love the best solution (not your solution)
"Ridderkerk interchange" by Mawijk - Own work. Licensed under CC BY-SA 3.0 via Commons -
https://commons.wikimedia.org/wiki/File:Ridderkerk_interchange.jpg#/media/File:Ridderkerk_interchange.jpg
16. Love thy data
Data are apolitical
Data > opinions
Thought + instrumentation = Data
The WebGL Globe is an open platform for visualizing geographic data. • Get the code • By the Google Data Arts Team
I am currently working some really cool stuff at Skype. Skype is a silver sponsor of WebExpo. Prague has the biggest Skype office in europe with over 220 people and is expanding. We are always looking for great people, I am always looking for great Pms and engineers, so if you are interested, please talk to me or a couple of our awesome folks in Skype t-shirts.
lets do a show of hands in the room:
how many product managers?
project managers, engineering, design?
Sales, marketing
Major ego booster definition of a PM
This is what attracts most people to the PM land
now, who does not want to be the ceo?
This is an inspiring way to think about product management
This is where it kinda gets boring…
Everybody has a unique experience as a PM, everybody has a definition of a PM… Here is my definition of a PM…
And this is where it really hits the fence! Rather pessimistic view of the PM job. But think about it deeply…
What does it take to be responsible for all failures?
Show of hands/// how many of you are still interested in being a PM?
Google Handbook
3 hearts, 9 brains, and blue blood
8 equally dexterous arms
Kano’s model of customer satisfication
Hotel room with no toilet
Apple maps example –
Personal example:
Skype > getting in touch with family // that’s an important use case for us to optimize for
Personal example:
Blue sky: Bill Gates - “PC in every home”
Failed blue sky: Blackberry, Kodak
Horizon: Apple – every six month they bring out something revolutionary
Battlefield: Facebook
Personal example: Google and Firefox browser examples
Steve jobs’ reality distortion field: ability to convince himself and others to believe almost anything with a mix of charm, charisma, bravado,hyperbole, marketing, appeasement and persistence.
Personal example:
Nomadix engineering to product management
Provide problem statements, not solutions, let others feel the sense of ownership
Marissa and 40 shades of blue > what does it take to have the ability to test and infer for experience
Some of the best products are product that creators use
To solve their own problems > Skype, YouTube, Google, Yahoo!
Cautionary tale: Google Buzz/ Google + / Skype Qik
Oh we tried that last time, and it did not work
Launch stuff, see if it works, keep doing it
Google gmail example
Hololens, project loon, hyperloop
Car gas mileage 50-500
It might seem lonely up there, but the scenery is stunning
And the ride is pretty awesome
So who’s up for a ride?