Monroe County Public Library Strategic Plan 2009-2011


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Monroe County Public Library Strategic Plan 2009-2011

  1. 1. Focus on the future of the library
  2. 2. Research to zoom in on our patrons . . . Who you are What you like – and don’t like
  3. 3. What you want from your library going forward
  4. 4. Broad-based community planning process Focus groups Public forums Community leaders Community survey
  5. 5. Set goals for the library, and take concrete steps to reach those goals.
  6. 6. How do the people of Monroe County use the library?
  7. 7. 66% use the library at least once per month
  8. 8. Check out a book
  9. 9. Spend time in a quiet placeMeet a friend Find information Attend amagazine or newspaper meeting Read a Attend an adult program Pick up Ask a librarian hold material on Use a copier Check out a magazine Use wireless access Check out a book Do online research Attend a teen program Check out audiobook Work on school assignment Volunteer Use a computer Check out a movie Found info for work Attend a children’s program Check out music Receive help with reading Get tax forms
  10. 10. Target Audiences
  11. 11. Target Audiences children, families and caregivers frequent users leading edge technology users
  12. 12. Target Audiences underserved audiences taxpayers staff
  13. 13. Strategies listen and respond to community input
  14. 14. Strategies strengthen community partnerships
  15. 15. Strategies provide enriching and engaging experiences
  16. 16. Strategies maintain functional and attractive public spaces
  17. 17. Strategies attract and develop top quality staff attract and develop top quality staff
  18. 18. Strategies improve processes
  19. 19. Strategies broaden the funding mix
  20. 20. 5 interrelated goals
  21. 21. Strengthen support for literacy and lifelong learning Children pre-literacy skills reading and language skills volunteer homework help
  22. 22. Strengthen support for literacy and lifelong learning Adults more learning opportunities volunteer tutoring teach technology skills 21st century literacy skills partner with the community
  23. 23. Expand access to information access for people with disabilities grow Web and CATS services open second branch replace bookmobile consider changes to hours
  24. 24. Deliver exemplary service foster staff development maintain and improve facility and technology creatively improve processes
  25. 25. Deliver exemplary service facilitate transportation and parking options Ellettsville Branch children’s addition create engaging library experiences
  26. 26. Maintain high quality collections new titles new formats increased satisfaction children’s collection endowment
  27. 27. Optimize stewardship of the library’s resources be an inclusive and attractive employer make better use of volunteers, interns and work-study
  28. 28. Optimize stewardship of the library’s resources efficient use of tax support embrace green, reduce energy develop maintenance and replacement schedules fundraising
  29. 29. ROI Return On Investment The Valuation Study confirmed that Monroe County residents received $1.68 in value for each $1 invested in the Library.
  30. 30. 2,496,313 items circulated
  31. 31. 1,148,201 visits to a Library facility
  32. 32. 1,568,906 visits to the Library website
  33. 33. 289,000 uses of Library public computers
  34. 34. 82,066 Library card holders
  35. 35. 43,551 participants in Library programs
  36. 36. 92-95% are satisfied with staff knowledge, courteousness and reference services
  37. 37. 96% rated the Library important to the future of our community
  38. 38. Our library is regularly acknowledged to be one of the finest public libraries in the country. We are ranked number two nationally for libraries of our size.
  39. 39. Our vision for the future of the Library
  40. 40. We have looked at the actions and opinions of the people that our Library serves.
  41. 41. We have sought to understand the role of the Library in the community.
  42. 42. In order to form a clear vision . . .
  43. 43. . . . of what this Library can become . . .
  44. 44. . . . in the years ahead.
  45. 45. Our Vision: We aspire to be a dynamic library, essential to thoughtful, productive community life, and always meeting our community’s evolving needs.