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Focus
on the future of the library
Research to zoom in on
our patrons . . .



         Who you are
         What you like
           – and don’t like
What you want from your library

going forward
Broad-based community
planning process



         Focus groups
         Public forums
         Community leaders
         Community survey
Set goals for the library,
and take concrete steps
to reach those goals.
How do the people of Monroe
County use the library?
66% use the library
at least once
per month
Check out a book
Spend time in a quiet placeMeet   a friend
                 Find information
    Attend amagazine or newspaper
                      meeting
           Read a
    Attend an adult program
 Pick up Ask a librarian hold
             material on
                                   Use a copier
  Check out a magazine
                     Use wireless access
        Check out a book
          Do online research        Attend a teen program
 Check out audiobook               Work on school assignment
             Volunteer
       Use a computer
 Check out a movie
        Found info for work
Attend a children’s program
           Check out music Receive help with reading
                   Get tax forms
Target Audiences
Target Audiences


     children, families and
     caregivers
     frequent users
     leading edge
     technology users
Target Audiences


     underserved audiences
     taxpayers
     staff
Strategies
listen and respond
to community input
Strategies
strengthen community
partnerships
Strategies
provide enriching
and engaging experiences
Strategies
maintain functional
and attractive public spaces
Strategies
 attract and develop
 top quality staff
attract and develop
top quality staff
Strategies
improve processes
Strategies
broaden the
funding mix
5 interrelated goals
Strengthen support for
literacy and lifelong learning



          Children
            pre-literacy skills
            reading and language skills
            volunteer homework help
Strengthen support for
literacy and lifelong learning



          Adults
            more learning opportunities
            volunteer tutoring
            teach technology skills
            21st century literacy skills
            partner with the community
Expand access
to information



           access for people with
           disabilities
           grow Web and CATS services
           open second branch
           replace bookmobile
           consider changes to hours
Deliver exemplary
service



           foster staff development
           maintain and improve facility
           and technology
           creatively improve processes
Deliver exemplary
service



           facilitate transportation and
           parking options
           Ellettsville Branch children’s
           addition
           create engaging library
           experiences
Maintain high quality
collections



            new titles
            new formats
            increased satisfaction
            children’s collection
            endowment
Optimize stewardship of
the library’s resources



           be an inclusive and attractive
           employer
           make better use of volunteers,
           interns and work-study
Optimize stewardship of
the library’s resources



           efficient use of tax support
           embrace green, reduce energy
           develop maintenance and
           replacement schedules
           fundraising
ROI
                               Return
                               On
                               Investment




The Valuation Study confirmed that
Monroe County residents
received

         $1.68
in value for each $1 invested in the Library.
2,496,313
items circulated
1,148,201
visits to a Library facility
1,568,906
visits to the Library website
289,000
uses of Library public computers
82,066
Library card holders
43,551
participants in Library programs
92-95% are satisfied with staff
knowledge, courteousness and
           reference services
96% rated the Library important
to the future of our community
Our library is
regularly
acknowledged to
be one of the finest
public libraries in
the country.

We are ranked
number two
nationally for
libraries of our
size.
Our vision for
the future of
the Library
We have looked at the actions
and opinions of the people that
our Library serves.
We have sought to understand
the role of the Library in the
community.
In order to form
a clear vision . . .
. . . of what this Library
can become . . .
. . . in the years ahead.
Our Vision:

We aspire to be a
dynamic library,
essential to thoughtful,
productive community life,
and always meeting our
community’s evolving needs.
Monroe County Public Library Strategic Plan 2009-2011

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Monroe County Public Library Strategic Plan 2009-2011