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getting to consistency don’t make your users think
jennifer fraser lead user experience designer
alex graveley technical lead, VMware workstation
steve johnson senior user experience manager
what is consistency?
examples
USPS
voting machines
label
label senator
label?
label? governor
congress governor
costs of inconsistency
why?
goals
benefits
achieving consistency
crossing platforms
grandmothers on eBay
§ 508
HCI v. CFO
the f word
timeline of consistency
breaking consistency
car v. bulldozer
toolkits
make the right thing the easy thing
guidelines
do as i say, not as i do
i fought the law
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
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Getting to Consistency

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From SXSW 2007: Making software predictable and consistent makes it much easier to use. This session will explain UI consistency and point out examples of failures and their consequences. We’ll discuss when it’s appropriate to break consistency, and how to build tools and process to ensure applications are consistent with human interface guidelines and real-world practices.

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Getting to Consistency

  1. 1. getting to consistency don’t make your users think
  2. 2. jennifer fraser lead user experience designer
  3. 3. alex graveley technical lead, VMware workstation
  4. 4. steve johnson senior user experience manager
  5. 5. what is consistency?
  6. 6. examples
  7. 7. USPS
  8. 8. voting machines
  9. 9. label
  10. 10. label senator
  11. 11. label?
  12. 12. label? governor
  13. 13. congress governor
  14. 14. costs of inconsistency
  15. 15. why?
  16. 16. goals
  17. 17. benefits
  18. 18. achieving consistency
  19. 19. crossing platforms
  20. 20. grandmothers on eBay
  21. 21. § 508
  22. 22. HCI v. CFO
  23. 23. the f word
  24. 24. timeline of consistency
  25. 25. breaking consistency
  26. 26. car v. bulldozer
  27. 27. toolkits
  28. 28. make the right thing the easy thing
  29. 29. guidelines
  30. 30. do as i say, not as i do
  31. 31. i fought the law

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