Getting to Consistency

Paul Schreiber
Paul Schreibersoftware engineer at FiveThirtyEight
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getting to consistency don’t make your users think
jennifer fraser lead user experience designer
alex graveley technical lead, VMware workstation
steve johnson senior user experience manager
Getting to Consistency
what is consistency?
examples
Getting to Consistency
Getting to Consistency
USPS
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
voting machines
Getting to Consistency
label
label senator
Getting to Consistency
label?
label? governor
congress governor
costs of inconsistency
why?
goals
benefits
achieving consistency
crossing platforms
grandmothers on eBay
§ 508
HCI v. CFO
the f word
timeline of consistency
breaking consistency
car v. bulldozer
toolkits
make the right thing the easy thing
guidelines
do as i say, not as i do
i fought the law
1 of 43

Getting to Consistency

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Technology

From SXSW 2007: Making software predictable and consistent makes it much easier to use. This session will explain UI consistency and point out examples of failures and their consequences. We’ll discuss when it’s appropriate to break consistency, and how to build tools and process to ensure applications are consistent with human interface guidelines and real-world practices.

Paul Schreiber
Paul Schreibersoftware engineer at FiveThirtyEight

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Getting to Consistency