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getting to consistency
  don’t make your users think
jennifer fraser
lead user experience designer
alex graveley
technical lead, VMware workstation
steve johnson
senior user experience manager
what is
consistency?
examples
USPS
voting machines
label
label

senator
label?
label?

governor
congress

governor
costs of
inconsistency
why?
goals
benefits
achieving
consistency
crossing
platforms
grandmothers
   on eBay
§ 508
HCI v. CFO
the f word
timeline of
consistency
breaking
consistency
car v. bulldozer
toolkits
make the right
thing the easy
     thing
guidelines
do as i say,
not as i do
i fought the law
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
Getting to Consistency
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Getting to Consistency

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From SXSW 2007: Making software predictable and consistent makes it much easier to use. This session will explain UI consistency and point out examples of failures and their consequences. We’ll discuss when it’s appropriate to break consistency, and how to build tools and process to ensure applications are consistent with human interface guidelines and real-world practices.

Published in: Technology
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Getting to Consistency

  1. 1. getting to consistency don’t make your users think
  2. 2. jennifer fraser lead user experience designer
  3. 3. alex graveley technical lead, VMware workstation
  4. 4. steve johnson senior user experience manager
  5. 5. what is consistency?
  6. 6. examples
  7. 7. USPS
  8. 8. voting machines
  9. 9. label
  10. 10. label senator
  11. 11. label?
  12. 12. label? governor
  13. 13. congress governor
  14. 14. costs of inconsistency
  15. 15. why?
  16. 16. goals
  17. 17. benefits
  18. 18. achieving consistency
  19. 19. crossing platforms
  20. 20. grandmothers on eBay
  21. 21. § 508
  22. 22. HCI v. CFO
  23. 23. the f word
  24. 24. timeline of consistency
  25. 25. breaking consistency
  26. 26. car v. bulldozer
  27. 27. toolkits
  28. 28. make the right thing the easy thing
  29. 29. guidelines
  30. 30. do as i say, not as i do
  31. 31. i fought the law

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