Helping Skills

4,510 views

Published on

This is a presentation specifically designed for resident assistants in listening and helping skills. It could easily be adapted to any setting or audience, though.

Published in: Education, Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
4,510
On SlideShare
0
From Embeds
0
Number of Embeds
8
Actions
Shares
0
Downloads
25
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Helping Skills

    1. 1. Helping Skills RA Training 2008
    2. 2. Objectives <ul><li>Define the terms: Proxemics, Active Listening, Reflecting, Summarizing, Referring </li></ul><ul><li>Name the components of SOLER active listening techniques </li></ul><ul><li>Demonstrate active listening utilizing the SOLER techniques </li></ul><ul><li>List situations where applying helping skills is appropriate </li></ul>
    3. 3. Proxemics <ul><li>Awareness (and study of) the distance between people and the effect this spatial difference has on context and culture. </li></ul>
    4. 4. ACTIVE LISTENING
    5. 5. SOLER <ul><li>S quarely facing speaker </li></ul><ul><li>O pen your posture </li></ul><ul><li>L ean towards the speaker </li></ul><ul><li>E ye contact is maintained </li></ul><ul><li>R elax while listening </li></ul>
    6. 6. Reflecting
    7. 7. Summarizing
    8. 8. Referring Judicial Affairs University Health Center
    9. 9. PRACTICE

    ×