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The Impact Of Social Web On Digital Product Development and Customer Experience

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Why all products and services want to be social. How to think about customer experience when designing services. Showcase of how presentation tool Prezi can become more social. Keynote at EDGE Conference Sep 2010.
Read more: http://paulamarttila.wordpress.com/the-impact-of-social-web-on-product-developme

Published in: Technology
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