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Interviewing and Hiring: Both Sides of the Process

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Interviewing and Hiring: Both Sides of the Process

  1. 1. Interviewing and Hiring:Both Sides of the Process(Building a Successful Team)Paul Mueller (UserAid)www.useraid.com@Paul_UserAid
  2. 2. Building a Successful Team Why people stay (unknown resource) − Respect − Impact − Listen − Increasing responsibility − Money Why people leave (smartmanager.com.au) − Unrecognized or unappreciated − No hope for career growth or advancement − Position doesn’t match what they were hired to do − Overworked and overstressed − Lack of coaching or mentoring © 2011-2013 UserAid, all rights reserved.
  3. 3. Interviewing Considerations Bad hire can cost 40 times annual salary in lost productivity and related fire/rehire/retrain expenses Hiring well takes time Involve multiple team members Talk with HR about Dos and Don’ts © 2011-2013 UserAid, all rights reserved.
  4. 4. Interviewing Process Define the position (skills & experience needed) Collect & identify candidates (resumes, referrals…) Phone screen (meet position definition?) Writing samples In-person interview (strengths; why not hire?) Candidate review with interview team © 2011-2013 UserAid, all rights reserved.
  5. 5. What Characteristics Are Important? Intangibles of a strong team (interview for them) − Personality (positive attitude, initiative, …) − Skills, knowledge, approaches (problem-solving) − Ability and motivation to learn − Open to constructive criticism, multiple solutions − Open to change − Roles within your team What characteristics are important in your environment? How do you interview for those characteristics? © 2011-2013 UserAid, all rights reserved.
  6. 6. Sample Phone Screen Questions Be sure you ask open-ended questions… Describe your ideal job (what you love to do)? Describe writing process you like to use Describe info dev & design experience What are your salary requirements (range)? © 2011-2013 UserAid, all rights reserved.
  7. 7. Sample Interview Questions Be sure you ask open-ended questions… Most proud accomplishment / Biggest mistakes Characteristics of supervisors you like most/least Characteristics of team members you like most/least What if you found someone sleeping at desk? We teach you about a product (you teach someone) Explore writing maxims and editing of samples © 2011-2013 UserAid, all rights reserved.
  8. 8. Other Ideas or Questions/Comments?Thank you! © 2011-2013 UserAid, all rights reserved.

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