There is no doubt in my mind at all that doing business after Covid-19 will be very different to doing business before Covid-19. How will this look? As a business mentor, my role is to look forward, consider the possibilities and help my clients navigate that path.
It takes on average 66 days to form a
Restrictions in place because of Covid-
19 are expected to be with us for 6
New Habits once
formed are difficult to
A NEW LANDSCAPE is
being built right before
WILL BE DIFFERENT
Acceptance of stringent
restrictions on our movement
Before Covid-19 no democratic government would
have been able to impose this on its citizens without
Approval ratings for our
politicians are at an all time
The public perception is that government can be
trusted to do what is right for its citizens. Before
Covid-19, the public had a very low level trust of
Unity in political parties
Polarised politics appear to be taking a back seat as
different self-interest groups work together and
cooperate on a level never seen before as citizens
are being called to sacrifice for the greater good.
Dinosaurs who have previously resisted getting
online no longer have a choice.They will be here to
stay once they discover it’s not that bad.
Return to family
The globetrotters are returning home. Family has
become important. Citizenship matters as
governments call their citizens home.
LANDSCAPE CHANGE #6
Awakening to the Global Economy
Consumers have realized we are very dependent on China.
Many do not like the dependency they see.
“Make America Great Again”, “Brexit”
What is next?
The End of the Cash Economy
Cash is frowned upon. Everything requires “Tap and
go”.That same card can be used to track your
movements.The technology already exist.
Big Brother is Back
People are looking to government for support like
never before.The “Big Brother will look after us”
mentality is alive and kicking.
This new landscape
will forever CHANGE
the way we THINK
the way we ACT
the way we BEHAVE.
WILL BE DIFFERENT
My ADVICE to YOU
Take the following into account as you
pivot your business to survive the new
BUSINESS CHANGE #1
Working From Home
This will become the new normal, not the exception.
Commercial properties could see a big drop in price
and occupancy as businesses realize their
employees CAN work from home.They do not need
BUSINESS CHANGE #2
The awareness of our inter-connectivity will see an
increase in outsourcing to cheaper overseas
contractors as employers realize that they CAN
operated their business with remote workers.
BUSINESS CHANGE #3
Up skill Imperative
As an employee or contractor, consider what change
you should be making NOW to prepare for the
possible loss of work to cheaper overseas labour.
What type of work CANNOT be outsourced
BUSINESS CHANGE #4
Move From Globalisation Back
Covid-19 exposed our dependence on certain
economics. Expect to see manufacturing
incentivized to start up at home to ensure we are
not dependent on another country for essential
BUSINESS CHANGE #5
Price WILL Matter
Necessity will dictate the customers’ decisions.
Many will not have spare cash.
Many will surface from Covid-19 with more DEBT to
pay off than before Covid-19.
High fee chargers may have to reconsider their rates
after Covid-19 … Or lose the client.
BUSINESS CHANGE #6
Online Business is Here to Stay
The market for online training is going to explode.
How can you take your business online?
Meetings and networking online is the new normal
Virtual is Replacing Physical
Meetings and networking online is the new
normal. Shareholder meetings have gone
virtual and is likely to stay virtual.
What does a virtual court room look like?
What new opportunities emerge if everyone is
on a virtual chat all day and all meetings are
BUSINESS CHANGE #8
Apart BUT Remain Connected
Consider what industries are likely to flourish when
there is a requirement to remain apart while needing to
remain connected to our work, clients and family.
What new services can be created to enable people to
feel connected to each other and to what was
remembered as normal before Covid-19?
BUSINESS CHANGE #9
Covid-19 changed people’s habits where governments
Discounts offered for “cash jobs” might disappear when
the cash is not welcomed in retail.
BUSINESS CHANGE #10
The New “Normal”
What does the world need when SOCIAL DISTANCING is
compulsory, public gatherings are not permitted and
travel restrictions are in place in many countries?
Start home and office deliveries services for your
products or be prepared to close down.
Learn how to market online – content and videos RULE.
Ignore this at your peril.
BUSINESS CHANGE #11
Priorities & Values
Who are the essential workers?Who are the unsung
heroes of Covid-19?
It’s your teachers, childcare workers, shop assistants,
nurses, doctors, truck drivers that are being asked to
keep working to keep the wheels turning when a
country is placed into hibernation.Will we see a wage
rise for those workers?
WILL BE DIFFERENT
Lessons learnt MUST NOT
PLAN FOR THE
Plan for theWORST
Hope for the BEST
Review your business continuity and crisis plans.
REVIEW YOUR SUPPLY
Understand the interdependencies and plan for
APPOINT YOUR CRISIS
During a crisis, communication is CRITICAL.
Ensure that your designated key spokespeople are
well trained and know their roles.
Covid-19 has highlighted the importance of
technology. A business digital strategy that
enables rapid responses to changing situations is
key to your business survival.
Your employees, stakeholders and customers are
looking to you to take action and set the tone for
the business moving forward.
Build resilience, adaptability and creativity into
your company DNA.
Long term sustainability is dependent on your
ability to REACT quickly and DECISIVELY to
Covid-19 will not be the last disruption to your
No one was prepared for Covid-19
ARE YOU READY
FOR THE NEXT?
WORK WITH ME
Will having me as your coach and mentor help
you achieve SUCCESS and get you to where
you want to get to FASTER? Yes, it will –
PATSY LIM FCA, BUSINESS MENTOR &
Tel: +61 439 935 440
Let’s make business FUN again!