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#CSUN15 @patrickdunphy
Photo: David Garcia Project
Gain Support With
Empathy & Awareness Exercises
Who Am I?
I work for CBC
From the Rock
I live here
I co-lead #a11yTO
Roll Call
The real
Beginning
The
Beginning
My AccessibilityJourney
The
Present
Empathy (Merriam-Webster)
the action of understanding, being aware of, being
sensitive to, and vicariously experiencing th...
Empathy (Merriam-Webster)
the action of understanding, being aware of, being
sensitive to, and vicariously experiencing th...
Empathy
Accessibility is about understanding people and the
barriers that they face
Getting your own experience of accessi...
Empathy Workshop
in a nutshell
Perform predefined tasks on own site using
specific techniques as a means to provide
insigh...
Preparation is Key
• Know your content
• Pre-screen your selections
• Select difficult or impossible tasks
• Don’t let par...
Perform Common Tasks
• Find out tomorrow’s temperature
• Score of last nights Blue Jays game
• Set photo gallery in full s...
Workshop Guide
1. Assign participants numbers
2. Assign simulations numbers
3. Perform corresponding tasks (2)
4. Reassign...
Simulations
1. Keyboard only access
2. Fine Motor Control
3. Gross Motor Control
4. Low vision
Other Possibilities
• Chrome Zoom Plugin
• Colourblindness
• NVDA / VoiceOver
• Invert mouse w/non-dominant hand
• Straw T...
$10 DIY Empathy Kit
4. Low
Vision
3. Gross
Motor
Control
2. Fine
Motor
Control
1. Keyboard
(not pictured)
Encourage Discussion
“After all my years in project management, I
finally understand what accessibility means.”
“This is s...
Workshop Goals
1. Want participants to experience
frustration
2. Change how participants think
about accessibility
Questions / Comments?
Thank You.
#CSUN15 @patrickdunphy
Gaining Support through Empathy & Awareness Exercises  #CSUN15
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Gaining Support through Empathy & Awareness Exercises #CSUN15

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These slides are from a CSUN15 session that discusses and demonstrates simple proven techniques that assist in the understanding of barriers that persons with disabilities often face in the digital world.

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Gaining Support through Empathy & Awareness Exercises #CSUN15

  1. 1. #CSUN15 @patrickdunphy Photo: David Garcia Project Gain Support With Empathy & Awareness Exercises
  2. 2. Who Am I?
  3. 3. I work for CBC
  4. 4. From the Rock
  5. 5. I live here
  6. 6. I co-lead #a11yTO
  7. 7. Roll Call
  8. 8. The real Beginning The Beginning My AccessibilityJourney The Present
  9. 9. Empathy (Merriam-Webster) the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner; also : the capacity for this
  10. 10. Empathy (Merriam-Webster) the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner; also : the capacity for this
  11. 11. Empathy Accessibility is about understanding people and the barriers that they face Getting your own experience of accessibility helps you to put yourself in the shoes of others and keep accessibility in mind when building and testing your sites and applications Credit: @dotjay
  12. 12. Empathy Workshop in a nutshell Perform predefined tasks on own site using specific techniques as a means to provide insight to the difficulties users face and the frustration they feel as a result.
  13. 13. Preparation is Key • Know your content • Pre-screen your selections • Select difficult or impossible tasks • Don’t let participants cheat
  14. 14. Perform Common Tasks • Find out tomorrow’s temperature • Score of last nights Blue Jays game • Set photo gallery in full screen mode • Access the member registration form • Replay last nights newscast
  15. 15. Workshop Guide 1. Assign participants numbers 2. Assign simulations numbers 3. Perform corresponding tasks (2) 4. Reassign numbers in step 2 5. Perform additional tasks 6. Repeat until all have tried at least 1 task using each technique
  16. 16. Simulations 1. Keyboard only access 2. Fine Motor Control 3. Gross Motor Control 4. Low vision
  17. 17. Other Possibilities • Chrome Zoom Plugin • Colourblindness • NVDA / VoiceOver • Invert mouse w/non-dominant hand • Straw Test • Suggestions?
  18. 18. $10 DIY Empathy Kit 4. Low Vision 3. Gross Motor Control 2. Fine Motor Control 1. Keyboard (not pictured)
  19. 19. Encourage Discussion “After all my years in project management, I finally understand what accessibility means.” “This is so frustrating.” “I thought this was going to be an easy task.” “This is a problem. How do we fix this?”
  20. 20. Workshop Goals 1. Want participants to experience frustration 2. Change how participants think about accessibility
  21. 21. Questions / Comments?
  22. 22. Thank You. #CSUN15 @patrickdunphy

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