Dr Patrick Dixon Chairman Global Change LtdFellow, Centre for Management Development, London Business SchoolTake Hold of Y...
Patrick Dixon is Chairman of Global Change Ltd, Author of15 books and has been ranked one of the 20 most influentialbusines...
only sell things you believe in
Insurance will have a vital rolein every community – especially inemerging nations
ALL	  	  	  BIG	  	  	  RISKS	  	  	  ARE	  	  	  RELATED	  
You needmore thanone strategy
20
•EU330m moreEU1 trillion debt
China	  33%	  growth	  insurance	  premiums	  in	  2010-­‐11	  
26
Text
Human nerve cells growing on an integrated circuit
The future is aboutEMOTION
35
80%	  lost	  in	  10	  seconds	  
 	  	  	  	  	  	  	  
300 million  cities in China by 2020Real Estate over-supplyCommodity pressures
4140% WDP AsiaPacific by 2015
EuropeDying4 couples neededto produce just onegreat-grandchild
Eat more – weigh less•30% of USnewborns willbecome diabetic•$100bn cost peryear
Older	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  Money65% health budget on those over 65
66% of over 50s in Asia by 205081 million nowover 60 in India
Genes  tests  insurance impact…….A different kind of world
Can we stop ageing ?
Treatment which restores andmaintains the youthful elasticity ofhardened arteries, improves heartfailure – and helps wrink...
Grow New Teeth• Pigs teeth grownin rats• Mice grow newteeth from nervecells / gum tissue
Successful Heart repair•Inject bonemarrow stemcells afterbypass•Improves heartfunction
Monkeys on diet live longer• After 20 years - 80% alive v 50% on normal calories• Less cancer, diabetes, heart disease, st...
Slow or no ageing is a reality• Rockfish,Turtles, someWhales• No signs ofgetting old
People like to belongSense of identityCommunityFamilyLife insurance isalways bought for tribeHappy to Belong
Every strong brand creates a tribe
Future Search:Why had tochange
1	  trillionpages	  a	  month
Would they recommendto a friend ?
Would YOU recommendto a friendeg penalties for loyalty ?
64700,000	  agents	  -­‐	  relaKonship	  markeKng
65Household, personalliability and legal expenses
£2.8bn in 2012 - 450 platforms -x2 / year
"Perfection!,Wonderful hotel. Goodvalue, beautiful views.“Telford UK, May 20, 2012This was the most beautiful hotel. Clean...
Shift from telesales to ecommerce
But when in trouble, he wantsa human being – not a robot!
Personal Financial Services in Asia$300bn growth expected: 2011- 2020
Distribution – FUTURE DIRECTFrom agents to banksBut trend is to go directDirect also reaches younger people
Brand values opportunity
30% China car salesto first-time owners
Driverless	  Cars	  -­‐	  safe	  ?
33%	  in	  UK	  don’t	  watch	  live	  TV
95%	  EU	  bandwidth	  soon	  video
Some	  users	  in	  France	  >	  30	  gig	  in	  days
88
•PayPal	  -­‐	  $141m	  to	  $4bn	  from	  2009-­‐11	  
M-­‐Pesa	  Kenya	  -­‐	  15m	  people	  -­‐	  $9bn	  paEU	  60-­‐100	  bn	  pa	  spent	  processing	  in	  EU
>	  200	  million	  mobile	  payments	  
Vodafone Mastercard SprintVamoosle
Free mobile devicescalls / web / TV / games / pay2010	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  	  ...
• Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosi...
• Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosi...
• Home• Work• Online• Offline• Sales• Entertain• Phone• Mobile• Chat• Social webONECUSTOMER
BeyondCompliancebe ready for further rapidchanges in regulationsand business models
$40 Trillion Green Tech Boomdriven by oil price, cost cuts, green activism
Shale gas 33%US supplies200 years global supplyUp from 60 years in 5 years
Data accepted widelyScience of global warming might possibly turnout to be incorrect, but it is highly influential
120,000 terawatts of sunlight /day7,000 times total global power usePower Moscow from Libyan Desert“40% EU power = wind by...
120,000 terawatts of sunlight /day7,000 times total power useQUEBEC from ARIZONA
Solar cell generation parity <5-10 yrs
30 million acres lostEU 5% gasoline and dieselfrom food25% of 2010 US grain  fuel30% US grain burnt in cars
Power + Food
All sales based on a promisePurpose of business is to deliver onyour promiseProfit is your reward for doing soPurpose of B...
Truth about Retail FundsYield after charges often very lowMany fund managers unwilling to investown money in retail fund...
Life Insurance: Confusing MessagesMarketing: We are here to protect your family,to pay outgenerously and quickly if somet...
Every life covered, every family safe, every home securedFor individuals – protecting wealthFor family – providing for t...
Patrick Dixon is Chairman of Global Change Ltd, Author of15 books and has been ranked one of the 20 most influentialbusines...
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
Future Of Insurance - Conference Keynote Speaker
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Future Of Insurance - Conference Keynote Speaker

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Gene screening for insurance will be allowed to prevent fraud against life insurance companies. Future impact on life insurance and medical insurance premium ratings and risk weighting, targeting or cherry-picking low risk insurance applicants. Discrimination based on gene test results - interpretation of gene tests, errors, misdiagnosis, predictions of future disease, medical conditions, health problems. challenge to insurerrs from private online genetic tests. Legal challenges to gene screening and government policy, industry guidelines. Over the counter gene testing kits create life insurance risks for underwriters because personal and private gene test results are not available to the insurer when assessing life insurance premiums and life expectancy.

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Future Of Insurance - Conference Keynote Speaker

  1. 1. Dr Patrick Dixon Chairman Global Change LtdFellow, Centre for Management Development, London Business SchoolTake Hold of Your Future
  2. 2. Patrick Dixon is Chairman of Global Change Ltd, Author of15 books and has been ranked one of the 20 most influentialbusiness thinkers alive today (Thinkers 50)Future of Insurance - Keynote forAllianz (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors
  3. 3. only sell things you believe in
  4. 4. Insurance will have a vital rolein every community – especially inemerging nations
  5. 5. ALL      BIG      RISKS      ARE      RELATED  
  6. 6. You needmore thanone strategy
  7. 7. 20
  8. 8. •EU330m moreEU1 trillion debt
  9. 9. China  33%  growth  insurance  premiums  in  2010-­‐11  
  10. 10. 26
  11. 11. Text
  12. 12. Human nerve cells growing on an integrated circuit
  13. 13. The future is aboutEMOTION
  14. 14. 35
  15. 15. 80%  lost  in  10  seconds  
  16. 16.                
  17. 17. 300 million  cities in China by 2020Real Estate over-supplyCommodity pressures
  18. 18. 4140% WDP AsiaPacific by 2015
  19. 19. EuropeDying4 couples neededto produce just onegreat-grandchild
  20. 20. Eat more – weigh less•30% of USnewborns willbecome diabetic•$100bn cost peryear
  21. 21. Older                                    Money65% health budget on those over 65
  22. 22. 66% of over 50s in Asia by 205081 million nowover 60 in India
  23. 23. Genes  tests  insurance impact…….A different kind of world
  24. 24. Can we stop ageing ?
  25. 25. Treatment which restores andmaintains the youthful elasticity ofhardened arteries, improves heartfailure – and helps wrinkled skin.
  26. 26. Grow New Teeth• Pigs teeth grownin rats• Mice grow newteeth from nervecells / gum tissue
  27. 27. Successful Heart repair•Inject bonemarrow stemcells afterbypass•Improves heartfunction
  28. 28. Monkeys on diet live longer• After 20 years - 80% alive v 50% on normal calories• Less cancer, diabetes, heart disease, strokes, brain decay53
  29. 29. Slow or no ageing is a reality• Rockfish,Turtles, someWhales• No signs ofgetting old
  30. 30. People like to belongSense of identityCommunityFamilyLife insurance isalways bought for tribeHappy to Belong
  31. 31. Every strong brand creates a tribe
  32. 32. Future Search:Why had tochange
  33. 33. 1  trillionpages  a  month
  34. 34. Would they recommendto a friend ?
  35. 35. Would YOU recommendto a friendeg penalties for loyalty ?
  36. 36. 64700,000  agents  -­‐  relaKonship  markeKng
  37. 37. 65Household, personalliability and legal expenses
  38. 38. £2.8bn in 2012 - 450 platforms -x2 / year
  39. 39. "Perfection!,Wonderful hotel. Goodvalue, beautiful views.“Telford UK, May 20, 2012This was the most beautiful hotel. Clean,friendly and good value.“Worst hotel I have ever been in. Shouldbe closed down.“ Paris April, 2012NEVER stay in this terrible place. Rats,insects, dirty. Many guests got sick.74  million  users  a  month
  40. 40. Shift from telesales to ecommerce
  41. 41. But when in trouble, he wantsa human being – not a robot!
  42. 42. Personal Financial Services in Asia$300bn growth expected: 2011- 2020
  43. 43. Distribution – FUTURE DIRECTFrom agents to banksBut trend is to go directDirect also reaches younger people
  44. 44. Brand values opportunity
  45. 45. 30% China car salesto first-time owners
  46. 46. Driverless  Cars  -­‐  safe  ?
  47. 47. 33%  in  UK  don’t  watch  live  TV
  48. 48. 95%  EU  bandwidth  soon  video
  49. 49. Some  users  in  France  >  30  gig  in  days
  50. 50. 88
  51. 51. •PayPal  -­‐  $141m  to  $4bn  from  2009-­‐11  
  52. 52. M-­‐Pesa  Kenya  -­‐  15m  people  -­‐  $9bn  paEU  60-­‐100  bn  pa  spent  processing  in  EU
  53. 53. >  200  million  mobile  payments  
  54. 54. Vodafone Mastercard SprintVamoosle
  55. 55. Free mobile devicescalls / web / TV / games / pay2010                                                  2013                                    2015                                                    Data
  56. 56. • Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosion of 44x inData
  57. 57. • Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes Thats adata explosion of 44x inWhat does Datamean for selling,underwritingand fraud ?
  58. 58. • Home• Work• Online• Offline• Sales• Entertain• Phone• Mobile• Chat• Social webONECUSTOMER
  59. 59. BeyondCompliancebe ready for further rapidchanges in regulationsand business models
  60. 60. $40 Trillion Green Tech Boomdriven by oil price, cost cuts, green activism
  61. 61. Shale gas 33%US supplies200 years global supplyUp from 60 years in 5 years
  62. 62. Data accepted widelyScience of global warming might possibly turnout to be incorrect, but it is highly influential
  63. 63. 120,000 terawatts of sunlight /day7,000 times total global power usePower Moscow from Libyan Desert“40% EU power = wind by 2050”
  64. 64. 120,000 terawatts of sunlight /day7,000 times total power useQUEBEC from ARIZONA
  65. 65. Solar cell generation parity <5-10 yrs
  66. 66. 30 million acres lostEU 5% gasoline and dieselfrom food25% of 2010 US grain  fuel30% US grain burnt in cars
  67. 67. Power + Food
  68. 68. All sales based on a promisePurpose of business is to deliver onyour promiseProfit is your reward for doing soPurpose of Business
  69. 69. Truth about Retail FundsYield after charges often very lowMany fund managers unwilling to investown money in retail fundsMany in the industry say their ownproducts are not worth investing inYesterday – “50% of us sell funds offunds but only 5% of us invest in them”
  70. 70. Life Insurance: Confusing MessagesMarketing: We are here to protect your family,to pay outgenerously and quickly if something happens to you,givingyou peace of mind at a fair price.We believe in the value ofwhat we do for you.Investor Relations: Our mission is to make shareholders asmuch wealth as we can without breaking the law and landingup in prison.We raise life insurance premiums as high as wecan get away with,and pay out as little as possible.Industrialisation of community self-help
  71. 71. Every life covered, every family safe, every home securedFor individuals – protecting wealthFor family – providing for their futureFor community – or society enhancingFor the whole earth – the good of allMaking Life Better
  72. 72. Patrick Dixon is Chairman of Global Change Ltd, Author of15 books and has been ranked one of the 20 most influentialbusiness thinkers alive today (Thinkers 50)Future of Insurance - Keynote forAllianz (2012)500 videos of keynoteswww.youtube.com/pjvdixonover 4 million viewswww.globalchange.com14 million unique visitors

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