Introducing the next version of  Patient Opinion
What patients and carers like <ul><li>“ Easy  to search with and easy to use” </li></ul><ul><li>“ Anonymity  in posting my...
What could be better? <ul><li>“ make  more folk  aware that it is available” </li></ul><ul><li>“ Only  more  patients view...
Our objectives for patients <ul><li>Keep it simple – or even simpler </li></ul><ul><ul><li>And improve accessibility </li>...
What subscribers like <ul><li>Constructive </li></ul><ul><li>Independent </li></ul><ul><li>Shared values </li></ul><ul><li...
What could be better? <ul><li>More feedback </li></ul><ul><li>Simpler, more powerful search </li></ul><ul><li>More reporti...
Our objectives for subscribers <ul><li>Keep it simple! </li></ul><ul><li>Make searching easier </li></ul><ul><li>Make repo...
 
 
 
 
 
 
 
 
 
 
Upcoming SlideShare
Loading in …5
×

Preview the next version of patient opinion

562 views

Published on

A quick look at how the next version of Patient Opinion will look - and why we're changing

Published in: Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
562
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Preview the next version of patient opinion

  1. 2. Introducing the next version of Patient Opinion
  2. 3. What patients and carers like <ul><li>“ Easy to search with and easy to use” </li></ul><ul><li>“ Anonymity in posting my story” </li></ul><ul><li>“It was a place to give a big thank you ” </li></ul><ul><li>“Great to hear other peoples experiences” </li></ul><ul><li>“It’s relative informality ” </li></ul><ul><li>“I got a quick reply ” </li></ul>
  3. 4. What could be better? <ul><li>“ make more folk aware that it is available” </li></ul><ul><li>“ Only more patients views” </li></ul><ul><li>“ more publicity, I can’t find it now” </li></ul><ul><li>“ perhaps an advanced search ” </li></ul><ul><li>“ It's not clear the comments actually go anywhere or have any impact ” </li></ul><ul><li>“ Feedback and follow-up. People want to know what happens as a result ” </li></ul>
  4. 5. Our objectives for patients <ul><li>Keep it simple – or even simpler </li></ul><ul><ul><li>And improve accessibility </li></ul></ul><ul><li>Keep it informal </li></ul><ul><li>Involve more people </li></ul><ul><li>Show whether services are listening </li></ul><ul><li>Show how feedback can lead to change </li></ul>
  5. 6. What subscribers like <ul><li>Constructive </li></ul><ul><li>Independent </li></ul><ul><li>Shared values </li></ul><ul><li>Wide reach </li></ul><ul><li>Immediate and practical </li></ul><ul><li>Easy to show improvement </li></ul><ul><li>High quality moderation and support </li></ul>
  6. 7. What could be better? <ul><li>More feedback </li></ul><ul><li>Simpler, more powerful search </li></ul><ul><li>More reporting options </li></ul><ul><li>Grouping feedback </li></ul><ul><li>More opportunities to be proactive </li></ul><ul><li>Show impact </li></ul>
  7. 8. Our objectives for subscribers <ul><li>Keep it simple! </li></ul><ul><li>Make searching easier </li></ul><ul><li>Make reporting easier and more flexible </li></ul><ul><li>Subscriber tagging </li></ul><ul><li>Subscriber posts </li></ul>

×