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Business to Business (B2B) Business to Consumer (B2C) Customer to Consumer…

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Business to Business (B2B) Business to Consumer (B2C) Customer to Consumer (C2C)

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Business to Business (B2B) Business to Consumer (B2C) Customer to Consumer…

  1. 1. Business to Business (B2B)Business to Consumer (B2C)Customer to Consumer (C2C)E_procurementE_bankingE_govermentCOMERCIO ELECTRONICOMARCO P. ALMEIDA H.
  2. 2. B2B, B2C, C2C – Conceptos COMERCIO ELECTRONICOMARCO P. ALMEIDA H.
  3. 3. E_procurement, E_banking, E_goverment– Conceptos COMERCIO ELECTRONICOMARCO P. ALMEIDA H.
  4. 4. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.B2B, B2C, C2C – Características 
  5. 5. E_procurement, E_banking, E_goverment– Características COMERCIO ELECTRONICOMARCO P. ALMEIDA H.
  6. 6. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.B2B, B2C, C2C – Tipología
  7. 7. E_procurement, E_banking – Tipología COMERCIO ELECTRONICOMARCO P. ALMEIDA H.
  8. 8. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.BUSINESS TO BUSINESS: FuncionalidadLas organizaciones pueden generar comercio electrónico gestionando sus procesos:• En la cadena de aprovisionamiento• En la compra – venta de bienes y servicios• En la integración de procesos administrativofinancieros para soportar los procesos de aaprovisionamiento y comercio 
  9. 9. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.BUSINESS TO CONSUMER: Funcionalidad
  10. 10. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.CUSTOMER TO CUSTOMER ‐Funcionalidad
  11. 11. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_banking ‐ Funcionalidad
  12. 12. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_goverment ‐ FuncionalidadHipervínculo ejemplo
  13. 13. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_procurement‐ Funcionalidad
  14. 14. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.B2B – Ventajas – Desventajas ‐ Limitaciones
  15. 15. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.B2C – Ventajas – Desventajas ‐ Limitaciones
  16. 16. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.C2C – Ventajas – Desventajas ‐ Limitaciones
  17. 17. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_banking – Ventajas – Desventajas ‐ Limitaciones
  18. 18. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_procurement – Ventajas – Desventajas ‐ Limitaciones
  19. 19. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.E_govermentment – Ventajas – Desventajas ‐ Limitaciones
  20. 20. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.Conclusiones y recomendaciones generales• Desde el punto de vista comercial, el desarrollo de las tecnologías han revolucionado la forma como las personas y las organizaciones gestionan sus relaciones comerciales y de compartición de información• Desde el punto de vista tecnológico, el avance ha sido muy significativo y en corto tiempo debido principalmente a la evolución de las comunicaciones y de los distintos equipos que las aprovecha• Una recomendación general acerca de los temas abordados en esta presentación sería que de alguna manera existan instituciones, gobiernos u organizaciones que dicten normas para la estandarización y sobre todo control de las transacciones comerciales y financieras en general 
  21. 21. COMERCIO ELECTRONICOMARCO P. ALMEIDA H.Conclusiones y recomendaciones específicas• Todas las tecnologías o metodologías descritas tienen un denominador común: El uso de la tecnología para la explotación de transacciones comerciales y provisión de servicios• Todos los conceptos abordados tienen en general varios denominadores comunes :• El aprovechamiento de la informática en especial la WEB• Los actores que participan: Individuos y organizaciones en busca de proveer o adquirir bienes y servicios, con la salvedad del nivel al que se relacionan: Empresas, personas, gobierno.• No todos los actores persiguen el mismo fin: Unos beneficios otros la provisión de un servicio• Los conceptos de B2B, B2C y C2C, en esencia son similares en cuanto al objeto final: La compra ‐ venta de bienes y servicios y la provisión ‐ consecución de información. Difieren en cuanto al nivel objetivo y la estrategia de negocio
  22. 22. Conclusiones y recomendaciones específicas• En nuestro criterio: E_banking, E_procurement e E_goverment, son conceptos distintos entorno al “giro de negocio”: Financiero, aprovisionamiento, gestión política y ciudadana• E_banking, E_procurement e E_goverment, son conceptos similares en cuanto a la aplicación de la definición de E_commerce o E_business• E_banking, E_procurement e E_goberment, con concepto distintos en relación a la definición de B2B, B2C y C2C. • Normalmente E_banking tiene mayor afinidad (por el volumen de transacciones) con B2C, aunque sabemos que también se dan relaciones interbancarias y con el gobiernos (B2B)• E_procurement puede aplicarse principalmente a la tipología B2B y B2C, aunque su “razón de ser” principalmente de se debe al B2B
  23. 23. Conclusiones y recomendaciones específicas• El criterio o metodología E_goberment se aplica a los conceptos tanto de B2B como de B2C• Como recomendaciones específicas:• Vigilar el crecimiento del volumen de transacciones en relación a las tecnologías e infraestructuras disponibles en Hardware, software y comunicaciones• Establecer algún tipo de medidas globales por medio de las organizaciones de naciones para estandarizar, reglamentar y controlar las tecnologías WEB y su uso

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