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Survey results: How are cities' operations being affected by the COVID-19 outbreak?

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Read the full blog: https://www.passportinc.com/blog/survey-results-how-are-cities-operations-being-affected-by-the-covid-19-outbreak/

Passport surveyed various city leaders across the country and asked how they are adjusting their mobility strategies in response to the pandemic. See the results and key takeaways on how the cities we surveyed are preparing for the new normal.

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Survey results: How are cities' operations being affected by the COVID-19 outbreak?

  1. 1. Survey results: How are cities’ operations being affected by the COVID-19 outbreak? See the results and key takeaways on how the cities Passport surveyed are preparing for the new normal
  2. 2. CONFIDENTIAL & PROPRIETARY. All rights reserved.passportinc.com 2 What has been the most pressing mobility challenge for you to address as a result of COVID-19? KEY TAKEAWAYS The pandemic’s effect on revenue continues to be a trend across many industries. Citizen safety is also a major concern. Providing digital, contactless payment options for parking can help support community health and hygiene.
  3. 3. CONFIDENTIAL & PROPRIETARY. All rights reserved.passportinc.com 3 How is your city changing your curb management strategy to support essential business functions? KEY TAKEAWAYS The majority of respondents have shifted their curb management strategy by eliminating fees for parking. As operations begin to pick up, cities with a digital parking operating system can manage parking rates efficiently and from one secure place. To support restaurants and local businesses still operating, some cities have turned paid parking zones into temporary loading zones for pickup and delivery.
  4. 4. CONFIDENTIAL & PROPRIETARY. All rights reserved.passportinc.com 4 How has your city’s enforcement strategy shifted in response to COVID-19? KEY TAKEAWAYS Some operations have halted their enforcement entirely, while others are shifting their focus to safety-based enforcement only. Enforcement officer safety is also a top of mind concern. Some cities are routing high-risk enforcement officers to safer, less-publicly exposed environments and tasks.
  5. 5. CONFIDENTIAL & PROPRIETARY. All rights reserved.passportinc.com 5 How has your city’s scooter strategy shifted in response to COVID-19? KEY TAKEAWAYS For respondents that have scooters in their city, scooter strategy has shifted to reflect the challenges created by reduced transit service. In these cases, scooters can be used as an equitable mobility option for underserved areas.

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