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Collaborative behaviours in e participation


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Collaborative behaviours in e participation

  1. 1. Collaborative Behaviours in E-Participation Noella Edelmann, Peter Parycek
  2. 2. 1. Why & How?
  3. 3. Why Now? “ Welcome in the social web” Clay Sharky Not a hype  it fulfills natural human social needs! 1. Phase linking information 2. Phase linking social relationships
  4. 4. Why do they produce? culture of generosity is the backbone of the internet Tapscott & Williams 2006 investment for future returns + status + personal visibility + external promotion + to be up-to-date + BUT
  5. 5. How to govern participation? <ul><li>netiquette </li></ul><ul><li>all behaviour is motivated </li></ul><ul><li>process & model design discussion/deliberation/participation/collaboration </li></ul>
  6. 6. 2. Hyperlinks, Communities & Crowds
  7. 7. Hyperlinking … <ul><li>affects the size and shape of the public sphere, </li></ul><ul><li>expresses social relationships, </li></ul><ul><li>has shifted the dynamics of human conversation. </li></ul>
  8. 8. hyperlinks are becoming the currency and connective tissue of the networked society
  9. 9. <ul><li>continued efforts of known participants </li></ul><ul><li>high commitment of individual to the collective, </li></ul>Community vs. Crowd <ul><li>talents of many (relatively) anonymous individuals </li></ul><ul><li>isolated, minimal, discrete, objective and often anonymous contributions </li></ul><ul><li> they do not have to engage directly with each other </li></ul>
  10. 10. 3. Opportunities, Limits, Risks & Tensions
  11. 11. Opportunities <ul><li>Improvement of efficacy, capacity and legitimacy </li></ul><ul><li>Modernization of government service delivery </li></ul><ul><li>Interaction with citizens </li></ul><ul><li>Activation of citizens to participate in networks and dialogues </li></ul><ul><li>Access to new ideas and expertise </li></ul><ul><li>Profounder and deeper understanding of citizens. </li></ul><ul><li>Public value through any combination of public agencies, the private sector, community groups or citizens </li></ul>
  12. 12. Limits <ul><li>internet not normal way of life </li></ul><ul><li>knowledge </li></ul><ul><li>time </li></ul><ul><li>culture & </li></ul><ul><li>language (especially in Europe) </li></ul>
  13. 13. Risks <ul><li>quality? </li></ul><ul><li>an overload of initiatives </li></ul><ul><li>too many other opportunities </li></ul><ul><li>low levels of commitment & interest </li></ul><ul><li>digital divide </li></ul><ul><li>chaos of useless information </li></ul><ul><li>manipulated public opinion </li></ul><ul><li>democracy is ruled by mob and rumour </li></ul>
  14. 14. Tension: <ul><li>consume more than contribute </li></ul><ul><li>opinion sway, majority and minority group effects </li></ul><ul><li>Hierarchical structures vs. virtualized environment </li></ul><ul><li>E-Participation & Collaboration need transparency </li></ul>
  15. 15. Thanks! Noella, Peter