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Socially resilient:
social media in
times of natural
disaster
Professor Helen Partridge
Queensland University of Technolog...
Queensland University of Technology
My office!
QLD Police
• 163,727
Facebook fans
• 10,792 Twitter
followers
http://www.flickr.com/photos/freefoto/2837469960/sizes/o/in/...
http://misscherryprincess.blogspot.com.au/2010_11_01_archive.html
What are people’s information
experiences in social medi...
“A focus on experience offers a holistic
approach to understanding peoples’
engagement with information. It takes into
acc...
Interviews
Observation
25 participants – 10 Brisbane & 15 Townsville
18 females, 7 males
18-59 years
http://www.flickr.com/photos/16098452@N08/68...
3 lenses & 8 themes
• Tool
– Characteristics
– Supplementary
• Individual
– Connected
– Wellbeing
– Coping
• Community
– B...
“we cannot afford to bury our heads in the
sand, if we work now to enhance resilience
we can reduce the potentially devast...
Practice
framework?
http://newsroom.unsw.edu.au/sites/default/files/styles/arti
cle_image/public/field/image/piano_practic...
Acknowledgements
Project Reference Group
Warren Cheetham, Townsville City Council Library Service
Craig Evans, Disaster Re...
Curtin University
Edith Cowan University
Queensland University of
Technology
Charles Sturt
University
University of
Techno...
The QUT team
• 4 full time academics
• 1 post doctoral fellow
• 5 adjunct professors
• 4 research assistants
• 4-6 session...
Information Experience
The lived experience of informational life worlds:
• Phenomenology
• hermeneutics
Information exper...
But wait, there’s more….
• Building the basis for evidence based library and information practice: a qualitative
study. He...
Your Help! Recruitment
Participants needed for a study exploring information
experiences in Twitter.
People of all walks o...
http://www.amichelleblakeley.com/articles/2011/1/24/are-questions-the-answer-to-better-business-decisions.html
Simmons seminar april 2014
Simmons seminar april 2014
Simmons seminar april 2014
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Simmons seminar april 2014

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Presentation on the findings from a study that explored information experiences in social media during natural disasters. The study illustrates the work being undertaken by QUT's (Queensland University of Technology) Information Studies Group in the emerging space of 'information experience'.

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Simmons seminar april 2014

  1. 1. Socially resilient: social media in times of natural disaster Professor Helen Partridge Queensland University of Technology http://blog.sharecare.com/2012/01/05/natural-disasters-tsunami-japan/
  2. 2. Queensland University of Technology My office!
  3. 3. QLD Police • 163,727 Facebook fans • 10,792 Twitter followers http://www.flickr.com/photos/freefoto/2837469960/sizes/o/in/photostream/ #qldfloods 1200 tweets an hour
  4. 4. http://misscherryprincess.blogspot.com.au/2010_11_01_archive.html What are people’s information experiences in social media during a natural disaster?
  5. 5. “A focus on experience offers a holistic approach to understanding peoples’ engagement with information. It takes into account the interrelations between people and their broader environments in a manner, which considers people and their world as inseparable. It also provides deep insights into the ways in which people relate to their informational life-worlds.” (Bruce & Partridge, 2011) http://www.blueskydesigngroup.com.au/wp- content/uploads/2011/07/processes_experience-design.jpg
  6. 6. Interviews Observation
  7. 7. 25 participants – 10 Brisbane & 15 Townsville 18 females, 7 males 18-59 years http://www.flickr.com/photos/16098452@N08/6836669630/sizes/l/
  8. 8. 3 lenses & 8 themes • Tool – Characteristics – Supplementary • Individual – Connected – Wellbeing – Coping • Community – Brokerage – Helping – Journalism http://babyology.com.au/wp-content/uploads/2011/06/Rainbow-jelly-oranges-03.jpg
  9. 9. “we cannot afford to bury our heads in the sand, if we work now to enhance resilience we can reduce the potentially devastating impact of these natural disasters into the future” Neil Roberts, QLD Minister for Police Corrective Services and Emergency Services, 2010 http://www.flickr.com/photos/tariq- m/5338860595/sizes/l/in/photostream/
  10. 10. Practice framework? http://newsroom.unsw.edu.au/sites/default/files/styles/arti cle_image/public/field/image/piano_practice.jpg Warren Cheetham, Townsville City Council Library Service Craig Evans, Disaster Response & Recovery, Brisbane City Council Scott Leonard, Local Government Association of Queensland Chelea McLennan, Townsville City Council
  11. 11. Acknowledgements Project Reference Group Warren Cheetham, Townsville City Council Library Service Craig Evans, Disaster Response & Recovery, Brisbane City Council Scott Leonard, Local Government Association of Queensland Chelea McLennan, Townsville City Council External Evaluator Dr Rebecca Eynon, University of Oxford Research Assistant Christine Yates Project Student Lyndelle Gunton Project Sponsor auDA Foundation
  12. 12. Curtin University Edith Cowan University Queensland University of Technology Charles Sturt University University of Technology, Sydne y RMIT University Monash University of Tasmania University of South Australia University of Canberra 10 universities offer 27 ALIA accredited degrees
  13. 13. The QUT team • 4 full time academics • 1 post doctoral fellow • 5 adjunct professors • 4 research assistants • 4-6 sessional lecturers/tutors • 30 research students • 120 coursework students
  14. 14. Information Experience The lived experience of informational life worlds: • Phenomenology • hermeneutics Information experience as: • Research domain • Research object Other information experience research: • Information experiences of new mums in social media: Kate Davis • Mobile devices and health information literacy: Julie Lee • Using information to learn by serious leisure participants: Andrew Demasson • English as Foreign Language Students experience of information literacy: Nicole Johnston • Exploring Faculty Perceptions of Teaching and Assessing for Information Literacy Learning: A UAE Case Study: Alanna Ross Partridge, Helen L. & Yates, Christine (2014) Researching Information Experience : Object and Domain. In Bruce, Christine S., Davis, Kate, Hughes, Hilary E., Partridge, Helen L., & Stoodley, Ian D. (Eds.) Information Experience : Approaches to Theory and Practice. Emerald Group Publishing Limited. (In Press)
  15. 15. But wait, there’s more…. • Building the basis for evidence based library and information practice: a qualitative study. Helen Partridge, Christine Bruce & Ross Todd (Rutgers): http://www.qut.edu.au/research/research-projects/building-the-basis-for- evidence-based-library-and-information-practice-a-qualitative-study DATE SAVER: 8th International EBLIP Conference, Brisbane 6-8 July 2015! • Refining the blend: developing a student centred framework for multi-modal education. Kate Davis, Elham Sayyad Abdi & Helen Partridge. • Re-conceptualising and re-positioning Australian library and information science education in Australia for the 21st century. Helen Partridge with Jo Hanish, Philip Hider, Sally Burford, Paul Genoni, Mary Carroll, Kerry Tanner, Barbara Combes, Maureen Henninger, Hilary Hughes & Leonie Ellis: http://www.liseducation.org.au/
  16. 16. Your Help! Recruitment Participants needed for a study exploring information experiences in Twitter. People of all walks of life, new users of Twitter to the Twitter addicts. More information: http://www.qut.edu.au/research/research-projects/exploring-information- experiences-in-twitter Contact: h.partridge@qut.edu.au
  17. 17. http://www.amichelleblakeley.com/articles/2011/1/24/are-questions-the-answer-to-better-business-decisions.html

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