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Roadmap Webinar Summer '17 (June 1, 2017)


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Roadmap Webinar Summer '17 (June 1, 2017)

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Roadmap Webinar Summer '17 (June 1, 2017)

  1. 1. Partner Roadmap Webinar @partnerforce ​John Richter ​Director, Partner Community Summer ‘17 for Partners
  2. 2. Forward-Looking Statements* ​Statement under the Private Securities Litigation Reform Act of 1995: ​This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. ​The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. ​Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward-looking statements. *as a Salesforce partner please refer to your non-disclosure agreement (NDA)
  3. 3. Partner Roadmap Webinar - Agenda ​:: Partner Community Updates (John Richter) ​:: TrailheaDX (Debra Maranta) ​:: Summer ‘17 for Partners (Jon Roldan) ​:: Q&A (Team)
  4. 4. US! Partner Forum Events
  5. 5. 4 New Partner Trailhead Modules Partner Community Basics Ethics and Integrity for Salesforce Partners ISV App Trial Management ISV App Selling
  6. 6. Partner Roadmap Webinar Series ​What’s New & What’s Next for Partners Next Webinar: ​Thursday, July 6, 9am Pacific ​Topic = TBD
  7. 7. Trust Notifications (Go-Live on June 14) Near real-time email notifications regarding incidents and maintenances posted to our Trust Status site ( Self-subscription model including preferences for: ● Instance (NA51, AP5, EU7, CS10…) ● Language (7 languages) ● Event Type (Maintenance, Performance Degradation, Service Disruption) ● Service of Interest (Core Service, Live Agent, Search…)
  8. 8. TrailheaDX Great new offer for partners ​Debra Maranta ​Director, Partner Certification Programs
  9. 9. • 2 full days of hands-on learning on Salesforce • Visionary Keynote with Parker, Alex and Sarah • 140+ Technical Sessions • Expo with 25+ product demos • Thought Leadership track • Executive Program • Fun Concert
  10. 10. Who Should Come to TrailheaDX ● Developer roles within partners (both SI and ISV) ● Technical business development or technical pre-sales roles ● Architect roles ● Partner resources looking to get certified – registration includes 2 FREE certification vouchers! ● Multiple product roadmap technical sessions
  11. 11. EXCLUSIVE SALESFORCE PARTNER OFFER Adventure Awaits Every Trailblazer! June 28-29, 2017 San Francisco $499 Early Bird Tickets + 15% Partner Discount + 2 Free Salesforce Certification Vouchers 140+ Technical Sessions | Register by June 15th
  12. 12. Salesforce Proficiency Pack • PVS - Administrator certification required for most consulting partner certifications • No need to travel to a Training Center • 20% of the cost of a instructor led course ($900) • Voucher included ​Why it’s important for Partners (see blog post for details)
  13. 13. Partner Sharing Success – Updates Ø Partner Newsflash (June 2017) ( Ø Trailhead Tracker (PC blog post) Ø Executive Update for Partners (PC Calendar - June 6 at 9am PDT) Ø Pardot Support + new training (PC blog post) ( Ø 2 new role-based training guides ( Ø Lightning Now – 3 new resources ( Ø Salesforce DMP (formerly Krux) page ( Ø Partner Forum Online Guide – Boston, Paris, Chicago (
  14. 14. Summer ’17 Release Preview ​Blaze New Trails to Productivity
  15. 15. Summer ’17 Release Preview Agenda • Release Assets and Upcoming Webinars • Top Features • Where to get more Release Info
  16. 16. Salesforce Summer ‘17 – Upcoming Webinars ​Product Demos and Roadmaps, and more! Friday June 2nd 9.30 - 10.45am PT - Developer Preview Live 11.45 - 1pm PT - New for Summer '17 - Admin Preview Live Monday June 5th 9.30am - 10.45am PT Sales Cloud Tuesday June 6th 9.30am - 10.45am PT App Cloud Wednesday June 7th 9.30am - 10.45am PT Service Cloud Thursday June 8th 9.30am - 10.45am PT Community Cloud
  17. 17. Summer ‘17 Release
  18. 18. Summer Release ​Top Features Sales Cloud Service Cloud Marketing Cloud App Cloud Commerce Cloud Community Cloud Einstein Analytics Quip Financial Services Cloud Lightning for Gmail Lightning Dialer Voicemail Drop Einstein Automated Contacts Lightning Contact Hierarchy Lightning Report Builder Lightning Service Console Lightning Service Setup Snap-ins for Lightning Communities Field Service Lightning Preventative Maintenance Field Service Lightning Parts Requests and Transfers Lightning Report Builder Social Studio Einstein Vision Pardot Engage Team Reports Salesforce DMP Einstein Segmentation Marketing Cloud Mobile App User Management Social Studio Command Center Sales Leaderboards Platform Events Lightning Data Service Heroku CI (Continuous Integration) Heroku Shield Identity Embedded Login Einstein Predictive Sort Order Management Mobile-First Reference Architecture Commerce Cloud Reports and Dashboards Android Pay Lightning CMS Connect Service Console Lightning Community 360 Service Community Scorecard Lightning Global Notifications Einstein Feed Search Einstein Field Service Analytics Einstein Analytics Explorer Einstein Visual Data Prep and Connectors Einstein Visual Action Designer Live Data @ shortcuts Milestone Tracking Flexible Checklists Smart Sidebar Financial Services Cloud Communities Actionable Client Insights with Einstein Analytics Client Profile Builder Health Cloud Health Cloud Empower Concurrent Care Plans Integrated Patient Lists with Einstein Analytics
  19. 19. Lightning for Gmail Experience the power of Salesforce Lightning CRM, now in Gmail See the power of your Salesforce Lightning CRM and the Lightning App Builder right in Gmail. Lightning for Gmail is a brand-new, native integration between Salesforce CRM and Gmail that lets you see all of the contextual records related to each email, bring new apps into the Gmail side panel, and much more. It’s the power of Lightning, now in Gmail. Click here to learn more. Sales Cloud Top Features
  20. 20. Lightning Service Console Experience the power of the Console, now in Lightning Keep you service agents productive with the new Lightning Service Console enhancements. The Lightning Experience gives agents more power with an optimized case feed, keyboard shortcuts, case hovers, split view and more. Click here to learn more. Service Cloud Top Features
  21. 21. Service Cloud ​Split View and Hovers Split View Hovers Preview
  22. 22. Social Studio Einstein Vision See the social web for the 1st time. Identify brand logos, objects, scenes, and more through “visual listening." Give marketing and customer care teams intelligence about images being shared on the social web. Social Studio can now classify the logos, objects, and scenes in images shared across social channels . Now teams can understand more about social posts with images that Einstein has categorized and classified like logos and various objects being used in content. Zero in on conversations about your brand, even if it is not directly mentioned. Marketing Cloud Top Features
  23. 23. Platform Events Integrate app services in near real time Respond to business and employee interactions with Platform Events in near real time. Trigger workflows with Event Objects, a new object type that’s defined in the same way as custom objects and enables a fundamental change from database-centric operations to an event-driven approach. Click here to learn more. App Cloud Top Features
  24. 24. Einstein Predictive Sort Infuse personalized product assortments into the shopper journey Use customer data to deliver more tailored product sorts with Einstein Predictive Sort, decreasing the time customers spend looking for what they want and increasing conversion. With five simple clicks, merchandisers can turn Predictive Sort on for explicit searches (search via the search box), implicit searches (browsing in the storefront catalog), and enhanced search suggestions provided in Commerce Cloud Digital. Commerce Cloud Top Features
  25. 25. Commerce Cloud ​Predictive Sort in Action
  26. 26. Lightning CMS Connect Easily integrate content with Lightning CMS Connect Enable content from Adobe Experience Manager CMS to easily be served in your community, allowing you to use content from your existing CMS and retain consistent content identity in your community and other online web properties. With integration available out-of-the box, launch a content-rich community faster than ever before. Click here to learn more. Community Cloud Top Features
  27. 27. Community Cloud ​Connecting CMS
  28. 28. Community Cloud ​Added Global Header and Banner Community CMS unifies user experience.
  29. 29. Einstein Field Service Analytics Unlock critical field service insights Get a deeper and more predictive understanding of Field Service data with Field Service Analytics’ OOB and contextual dashboards. Enable data-driven planning and team management via intuitive and interactive visualizations. Click here to learn more. Einstein Analytics Top Features
  30. 30. Einstein Analytics ​Take Action Right From the Dashboard
  31. 31. Live Data Export live Salesforce data to Quip Open Salesforce reports into a Quip spreadsheet in a single click. The best part? Your data is live – when something is updated in Salesforce, it's instantly updated in Quip too. You'll never have to worry about whether the data you're looking at is out of date. Quip Top Features
  32. 32. Quip ​Project Collaboration And Assigning Tasks Made Easy!
  33. 33. Top FeaturesIndustries Financial Services Cloud Financial Services Cloud Communities Build custom communities to fit your firm's needs Build and empower your independent advisor network with Financial Services Cloud Communities. Connect directly with independent advisors to share client data—including financial accounts, goals, and relationships— in a secure, branded portal. Speed up your implementation and supercharge independent advisor productivity with Financial Services Cloud Lightning components and user profiles all in a mobile responsive design. Click here to learn more.
  34. 34. Top FeaturesIndustries Health Cloud Health Cloud Empower Make engagement simple and personal across the entire care team Give patients, members, and caregivers the tools to manage care from any device with Health Cloud Empower. These components give you the building blocks to embed Care Plan Selector, Care Plan Tasks, and the Care Team List into any mobile app. With insights in the palm of your hand, patients are more engaged on the path to better health. Click here to learn more.
  35. 35. Health Cloud Empower ​Lightning Components in Communities
  36. 36. Health Cloud Empower ​Mobile Ready
  37. 37. Visit the Release Site Read the Release Notes Engage the Release Community See the new features come to life by watching Salesforce product marketers demo their favorite features in the Summer ’17 Release. Click Here. Learn about all the new and improved Salesforce features in the Summer ’17 Release. Click Here. Get the latest release information, answers to your questions, and interactive product discussions — all in one place. Click Here. 1 2 3 Summer ’17 is Here!
  38. 38. Thank Y u