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Delivering Vertical Social Apps - Dreamforce - 9/18

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Are you looking to bring your vertical expertise to the cloud? From Financial Services, to Healthcare, and the Public Sector, the salesforce.com partner team is committed to help our partners succeed. Join us to learn how you can build a successful commercial app and go-to-market strategy for your vertical. Hear from existing vertical partners who are already succeeding on the Salesforce Platform

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Delivering Vertical Social Apps - Dreamforce - 9/18

  1. 1. Delivering Vertical Social Apps Ross Eberhart VP Industry ISV & Channels, Salesforce.com @Ross_Eberhart reberhart@salesforce.com
  2. 2. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward- looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non- salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. Industries @ Dreamforce 2012 Breakout The Campground FS & HCLS Partner Sessions Pavilions•  9 Industry Tracks •  6 Immersive Experiences •  Located at Sessions•  55+ Sessions •  12 Demo Stations •  12 Kiosks Each
  4. 4. ISV & Channel are critical to $10B Scale ISV & Channel $10B in in $10B Revenue ACV1600+ 1.4M+ 400+ Apps Installs OEM Partners 30% YOY 50% YOY 84% YOY 1/12/09 9/7/09 90% 5/3/10 Growth Growth Growth 1/3/11 9/1/11
  5. 5. Partners are Critical to our Success
  6. 6. Steve MooneyDirector, Financial ServicesIndustry ISV Partnershipssmooney@saleforce.comTwitter: @SteveMooney
  7. 7. WANTED: Vertical-Focused ISVs with a Great Idea
  8. 8. ISVforce Gives Partners the Power to Build and Runtheir Business just like Salesforce.com
  9. 9. We want our Industry Partners show you the power of the Platform Extend Vertical Solutions to Fully Drive Social Business Applications
  10. 10. Pierre NaudéCEO, nCinoPullen DanielEVP, nCino
  11. 11. LIVE OAK BANK – KEY HIGHLIGHTS•  Founded in 2007•  3rd Largest Originator of Small Business Loans in the US•  Originated $800mm since inception•  59 FTE, 20 Production (Lenders, Underwriters, Closers) Live Oak Bank 4.51 Live Oak Bank 51.48 ©2012
  12. 12. TODAY’S BANKING CHALLENGES Borrower, Attorneys, Appraisers, etc.Lender Underwriter Credit Processor ©2012
  13. 13. All about nCinoThe story of nCino started   ‘ncino’ a Spanish Variation for Live Oakwith bankers developing a   $11 Billion Financial Services Industryreal solution to address   Customer Portfolio Includes; Citizens Bank, Lone Star Bank,todays challenges and Northwest Federal Credit Union, United Texas Bankopportunities within thefinancial services industry.   Partners: Salesforce.com, West Monroe Partners, CRM manager, Comity, Strategic Growth Inc, Jensyn   Headquartered in Wilmington, North Carolina
  14. 14. THE BANK OPERATING SYSTEM •  34% Reduction in Loan Closing Time •  22% Increase in Staff Efficiency •  19% Increase in Loan Volume •  17% Reductions in Operating Costs •  Elimination of Compliance Costs ©2012
  15. 15. THE SALESFORCE.COM PARTNERSHIPPartnership Force.com Platform•  Brand •  CRM/Cloud Leader•  Strong OEM Agreement •  Security•  Partnership Support Group •  PCI Compliant•  Direct Sales Relationship •  SOC II Type 1/SAS 70•  Marketing/Product Exposure •  Scalable Platform •  Premier Support •  Development Speed “A leading, world class technology platform and a trusted partnership.” - Pierre Naudé + = ©2012
  16. 16. Demonstration
  17. 17. Amy GormanSr. ISV Account ExecutiveHealthcare & Life SciencesIndustry ISV Partnershipsagorman@saleforce.com
  18. 18. Greenway Medical TechnologiesScott Fannin - Vice President of Consumer Services@ScottAFannin
  19. 19. •  Founded in 1998•  Commitment to design and deliver fully integrated electronic health record (EHR/EMR), practice management (PM) and interoperability solution•  Services for healthcare providers to improve care coordination, quality and satisfaction while functioning at their highest level of efficiency.•  Solutions that empower patients to take a more active role in their wellbeing as they evolve into consumers of healthcare
  20. 20. Greenway at a Glance EHR Adoption nationwide 30+ specialties & 95% would buy PrimeSUITE again sub-specialties *KLAS 2011 600+ $88MM 2011 revenue 20+ employees Million patient charts © Greenway Medical Technologies, Inc. All rights reserved. Confidential and 20 proprietary. Not for distribution except to authorized persons.
  21. 21. Consumer Strategic VisionInitial Focus   Practice Portal   Patient Engagement   Meaningful UsePlatform Evolution   Family Health Manager   Consumer Controlled Integrated Services
  22. 22. PrimePATIENT - Greenway’s Consumer Platform •  Window into patient’s chart •  Integration with PrimeSUITE •  “Meaningful Use of EHR” •  Improve patient care •  Maximize patient engagement •  Self-service options for patients
  23. 23. Why Force.com?•  Greenway’s evolution of platform diversity•  Force.com built-in solutions •  Security, reporting, dashboards •  Workflows, analytics, mobile-ready •  True cloud platform, release management •  World-class data centers, performance and scalability •  Collaboration & service opportunities•  Time to Market•  Cost to Market & Operate•  Innovation Velocity
  24. 24. Innovation Partner • One of Salesforce.com PDOs in US • Seasoned team across multiple disciplines & cloud platforms • Builds the hard stuff on Force.com • Knows how to run projects • Headquarters: Chattanooga, TN • http://codescience.com/
  25. 25. Demonstration
  26. 26. Pierre Naudé Pullen Daniel Scott Fannin Aish Shukla CEO, nCino EVP nCino Vice President of Technology Evangelist @pnaude1 @pdaniel78 Consumer Services in/aishshukla @ScottAFannin

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