Virtual Workforce


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Virtual Workforce

  1. 1. Virtual Workforce
  2. 2. Agenda  Virtual Workforce: An Introduction  What are some current trends?  What are the benefits and issues?  Organizational Behavior: Applied!  Is your organization fit for a virtual workforce?  The path ahead for your organization!
  3. 3. Virtual Workforce: An Introduction
  4. 4. Current Trends
  5. 5. Benefits  Work  Get experts across the globe  Video  Cut with Global Entities conferencing in virtual teams costs  Increase  Use productivity employee resource time efficiently  Reduce carbon emission Virtual Work Communication
  6. 6. Issues  Communication Gaps  Technological Barriers  Balancing work and life  Psychological Issues  Lack of Respect and Trust  Isolation  Less Opportunities  Geographical Barriers  Conflicts  Misattribution, Lack of mutual knowledge, Mistrust, Limited access to expertise, and the Sharing and transfer of knowledge
  7. 7. Organizational Behavior: Applied!  Higher level of Job Satisfaction, Employee Commitment, Job Involvement (Positive Attitude)  Work-Life conflict / Work-Life Balance (Individual Perspective)  Globalization  Workplace Diversity  Cultural Bias  Stereotyping
  8. 8. Is your organization fit for a virtual workforce? Wayne Enterprises Characteristics Stark Industries Characteristics Organization is a Claims Consultant company - gathers and analyzes quantitative data on claims and generates performance reports (Does not require face to face communication) Organization is a Manufacturing company that deals with weapons and defense and is highly involved with the packaging and shipments department, which requires employees’ physical presence Employees are working from New York, Chicago and California Employees are working from China, Germany and India Members are static and do not transition off teams – all are part of a formal team Members transition on and off teams – not formally part of teams They have equal access to electronic communication and collaboration technology They do not have equal access to electronic communication and collaboration technology
  9. 9. No. of Checkmarks = Complexity Level Characteristic Checklist Members of the organization have the same native language Organization only has to deal with one country’s regulatory authority Members of the organization have equal access to electronic communication and technology Members of the organization are dispersed internationally Organization is spread over multiple time zones with a large time difference (More than 4 hours difference) Organization requires face-to-face communication Organization will face a large expense in introducing a virtual workforce if they are dispersed globally Organization has potential for cultural stereotyping or biases Organization has a potential language barrier that could hinder effective communication Complexity Level = Benchmark to decide an organization’s compatibility in implementing Virtual Workforce
  10. 10. The path ahead for your organization! In the end, it is all about your organization – whether its policies, infrastructure, work culture, leadership and other characteristics would allow an efficient Virtual Workforce to be built and managed or not!