PayPal Review by CardPaymentOptions.com

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Summary of Phillip Parker's PayPal Review. See the detailed review and user reviews at: http://www.cardpaymentoptions.com/credit-card-processors/paypal/

This review covers the company as a whole as well as PayPal Payments Standard, PayPal Payments Advanced and PayPal Payments Pro.

Published in: Economy & Finance, Business
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PayPal Review by CardPaymentOptions.com

  1. 1. PayPal Review 1/1/2014 Phillip Parker CardPaymentOptions.com
  2. 2. PayPal Overall Rating Sales & Marketing Tactics: A+ Costs & Contract Terms: B Complaints & Service: C BBB Report: C
  3. 3. PayPal Overview Wholly owned subsidiary of eBay and one of the first major online payment processors Anyone can use PayPal—merchants and customers Requires creation of a PayPal account where funds will be sent and held Recently launched PayPal Here for mobile payments CardPaymentOptions.com
  4. 4. PayPal Sales & Marketing Tactics Outlines pricing clearly on its website Markets through its website but is universally recognized by now No hidden expenses or terms CardPaymentOptions.com
  5. 5. PayPal Costs & Contract Terms Contract Term Details Monthly Fee $0, $5, or $30 Cancellation Fee None Transaction Fee Depends on sales Standard Contract Length None Accept Payments Online? Yes Accept Payments In Person? PayPal Here only Fund Holds Common Account Freezes Common CardPaymentOptions.com
  6. 6. PayPal Complaints & Service PayPal is massive & anyone can sign up—so complaints are common Unexplained fund holds & freezes Unhelpful phone support with long hold times PayPal offers priority support for a monthly fee CardPaymentOptions.com
  7. 7. PayPal Better Business Bureau (BBB) Report BBB accredited since 2001, currently showing an “A+” rating 6083 complaints filed in last 36 months (1750 in last 12 months) Complaint Type Complaint Total Problem with Product/Service 3259 Advertising/Sales Issue 887 Billing/Collection Issue 1640 Delivery Issue 96 Guarantee/Warranty Issue 112 CardPaymentOptions.com
  8. 8. PayPal Bottom Line PayPal is a huge company and has attracted its share of criticism. Still, it offers one of the best options for online payments. Fund holds and poor customer support have lowered the company’s overall rating. PayPal is best used as a complement to other, more traditional payment options for merchants. CardPaymentOptions.com
  9. 9. Read the full PayPal review here Join the fight for fairness here

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