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Systems Resource Management with NetIQ AppManager


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Today’s IT organizations operate in an increasingly more complex environment. Resources are limited, operating costs are soaring and service interruptions are unacceptable.

This session covered:

Manage applications and a wide variety of technologies including vmWare and Unified Communications environments
Collect service level and capacity management data to measure and maintain performance in both virtual and non-virtual environments
Manage applications' performance to meet user demands
Keep monitoring current with policies in fast-changing virtualized environments

Published in: Technology
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Systems Resource Management with NetIQ AppManager

  1. 1. Simplifying Monitoring &Management of Applications &Resources with AppManager ®Presenters:Brian Beiser, Systems Engineer – NetIQCindy DeHart, Practice Manager, ALI
  2. 2. Agenda Introductions & Housekeeping Challenges of Application & Resource Management – How AppManager can help. Technical Demo Wrap up & Q&A © 2011 NetIQ Corporation. All rights reserved.
  3. 3. Novell Platinum Partner Virginia ▲West Virginia ▲ Maryland ▲ Washington DC ▲ North Carolina  Collaboration, Conferencing & Messaging  Converged IP networking & telephony  Network Resource Management solutions  Wireless & Mobile Workforce solutions  Data Storage, Archiving & Disaster Recovery  Network Support & Optimization  Virtualization  Data Security  Managed Services© 2011 NetIQ Corporation. All rights reserved.
  4. 4. Challenges & Solutions for Resource Management AppManager 8© 2010 NetIQ Corporation. All rights reserved.
  5. 5. Systems Management Needs Are EvolvingWhat We Hear from Our Customers “Make it simple but flexible.” “We want to consolidate monitoring into a single tool.” We want built-in knowledge about Provide best of breed coverage the apps we are monitoring to for our Windows servers and simplify deployment, but… applications and… We want the flexibility to be able Duplicate that capability for UNIX, to adjust monitoring for each line Linux, network, VoIP and end- of business easily. user services. “The environment changes daily. We need a systems management tool that keeps pace automatically.” Existing servers and devices are constantly being repurposed, and… We must ensure that new technologies such as VMware are adequately monitored in accordance with corporate policy. © 2011 NetIQ Corporation. All rights reserved. 5
  6. 6. AppManager 8 Suite and This Release ® Agents QDBs Included in this release: Core AppManager Management Control Servers Center AppManager Analysis AppManager Chart Console Modules Center Components Updated and Knowledge Base Diagnostic Console Released Web Console Independently © 2011 NetIQ Corporation. All rights reserved.
  7. 7. NetIQ AppManagerPerformance and Availability Management Checklist Requirements  Continuously monitor the performance of critical assets  Graphically illustrate relationships of systems to business services  Proactively forecast likely problems and prevent them from occurring  Dynamically report on service levels, trends & predictions © 2011 NetIQ Corporation. All rights reserved.
  8. 8. Depth and Breadth AppManager Modules for Dynamic Systems MonitoringOperating Messaging / Microsoft Application Virtualization DBMS and Storage and Network & VoIP / IP Response EnterpriseSystems UC Infrastructure and Web Technology Applications Hardware Security Telephony Time Connectors Microsoft Microsoft BEA VMware Microsoft Symantec VoIP RT for CAWindows Active Cisco Exchange WebLogic vSphere SQL Server NetBackup Quality Windows Unicenter Directory Lotus Citrix IBM VMware Oracle Symantec Nortel IP RT for HP Linux Nortel Domino XenApp WebSphere ESX Server RDBMS Backup Exec Telephony Web OpenView Windows Nortel IP RT for RIM Microsoft VMware CA Extreme IBM AIX Terminal Contact Active BlackBerry IIS vCenter ARCserve Networks Netcool Services Center Directory Microsoft Microsoft Dell Avaya IP RT for Tivoli HP-UX SharePoint Apache Cluster Alcatel OpenManage Telephony MS Exchange Enterprise Server Server IBM HP Systems NetIQ Microsoft WebSphere Cisco IP RT for Solaris Insight SNMP Security OCS MQ Series Telephony Networks Manager Manager Cisco IP RT for IBM Contact MS SQL Director Center Server Siemens Cisco Voice RT for Oracle ServerView Mail RDBMS © 2011 NetIQ Corporation. All rights reserved. Call Data Analysis
  9. 9. Module Builder – how it works Application Expert Custom .mob File Application AppManager Module Builder Expert Interview Generate AM Module & Service Monitor in AppManager Module Builder Monitoring Review “Contract” Agreement © 2011 NetIQ Corporation. All rights reserved.
  10. 10. NetIQ AppManager SNMP Toolkit • Key Functions – Proxy Based – One-to-Many model – Fully customizable – Analysis Center integrated – ASN.1 Encoding • Core Knowledge Scripts – SyncGet – SyncSet – SyncGetTable – SyncPoll – SyncPollTable – DeviceReboot – InterfaceState – SNMPTrap_Async10 © 2011 NetIQ Corporation. All rights reserved.
  11. 11. NetIQ Response Time Modules  RT for Windows − Track any applications performance  RT for Web − Manage complex web transactions  RT for Network − Simulate any common Network traffic  RT for Exchange − Simulate Outlook client access  RT for Active Directory − Monitor Replication performance  RT for SQL / Oracle − Monitor DB performance across the network © 2011 NetIQ Corporation. All rights reserved.
  12. 12. Service MapsGain impact visibility through end-to-end service mapping Rule Based Management Groups: Dynamically updates service maps according to user- specified rulesEnd User Experience:Response Time Modulesrecord and emulate end-userexperience for web-basedapplications or Windowsworkstation clients Service Impact Assessment: AppManager emulates network, database, Exchange and Active Directory traffic, then compares that to events in the infrastructure, helping you understand service impact and pinpoint possible cause12 © 2011 NetIQ Corporation. All rights reserved.
  13. 13. Hybrid NetIQ AM/AC Reporting Day-to-Day Service Level Long Term Operations Management Analytics  Open issues report 1. Business Service 1. Aggregated Uptime system information  Baseline Metrics − Device-by-Device 2. System and 2. Business metrics metrics Network Response − Identifiable thresholds Time 3. SLA Compliance  Actionable event 3. Trends in Activity 4. Architectural data planning 4. Charting with 1. Capacity Planning  Charting with export export 2. Consolidation © 2011 NetIQ Corporation. All rights reserved.
  14. 14. Summary  NetIQ AppManager delivers: − End-to-end visibility of the real-time performance and availability of systems and services − Data retention for longer-term trend analysis and service level reporting  NetIQ enables customers to: − Quickly implement monitoring and automate its maintenance − Prioritize events so response efforts are efficient − Plan for future growth and see how performance is measuring up today © 2011 NetIQ Corporation. All rights reserved. 14
  15. 15. Special Incentives for Webinar AttendeesAct within next 60 days to receive: Special product discounts available Special rates for project-based ALI services Call Cindy for more details! © 2011 NetIQ Corporation. All rights reserved.
  16. 16. ALI Consulting & Deployment ServicesHighly experienced advisors with diverse & practical technical experience  Proactive strategy  Clear roadmap for deployment  Value driven project analysis Consultative Project &  Limits burden on existing Resource Deployment staff Assessment Planning  Saves IT budget  Speeds time to deployment  Priority access to Novell as needed  Option for lab testing © 2011 NetIQ Corporation. All rights reserved.
  17. 17. Upcoming Webinar TopicsApril 5: Simplifying Your Data Network Management with PlateSpin In this webinar session, we’ll discuss virtualization management tools that will enable you to: Inventory & catalog physical and virtual servers Monitor & Automate the utilization of resources over time Speed up consolidation initiatives Intelligently migrate workloads between physical and virtual servers Disaster recovery and restoration appliance to protect your servers "out of the box" © 2011 NetIQ Corporation. All rights reserved.
  18. 18. QuestionsCindy DeHartPractice Manager Brian Systems Engineer540.443.3392 © 2011 NetIQ Corporation. All rights reserved.