Collaboration for
Midsize Business

January 27, 2014
© 2013 Cisco and/or its affiliates. All rights reserved.
2011

Cisco ...
Parker Pearson & Advanced Logic Industries
Involved in selling Cisco phone & collaboration since 1996
20+ years working wi...
Collaborating from the home office since 2004
15+ years in collaboration and communication sales, 6+ with Cisco
Husband, f...
Search for “Scan”:
Scanning the barcodes in this presentation will lead you to more information.
© 2011 Cisco and/or its a...
Today’s Agenda
Market Transitions
Introduction of the

Business Edition
What the Analysts are

saying
Recent Customer ...
The Market is Changing
BYOD

Video

Cloud

1.5m Android device Activations
per day1

By 2015, video will be 90% of
interne...
Collaboration:
The act of people working together to reach a common goal.

© 2012 Cisco and/or its affiliates. All rights ...
Collaboration is Changing

Voice

© 2012 Cisco and/or its affiliates. All rights reserved.

Data

Video

Cisco Connect

8
Collaboration is a

© 2012 Cisco and/or its affiliates. All rights reserved.
© 2013 Cisco and/or its affiliates. All right...
Purpose Built
© 2011 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

10
What is it?
Business Edition 6000
IP Phone System
Voice Mail w/ email integration
Mobility and Device Equalizer

Home or O...
What is it?
Business Edition 6000
Support for 1000 users / up
to 2500 devices
1000 VM Boxes

Home or Office Phone

1000 IM...
Step 1: Choose your apps
Collaboration in a virtual environment
• A large choice of communications applications supported ...
Step 2: Choose your devices
anywhere, anytime, and on any device
From value-based business endpoints to advanced and colla...
Step 3: Plug it in
Business Edition 6000

Tablet

Smart Phone

SIP Provider
© 2012 Cisco and/or its affiliates. All rights...
How are we measuring up?

© 2012 Cisco and/or its affiliates. All rights reserved.

Cisco Connect

16
Industry Analysts Agree

Cisco is…stretching
their lead on the rest
of the Collaboration
industry...
—Zeus Kerravala, Yank...
Business
Challenges
from our customers
© 2011 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

18
Challenge #1
App Fear, BYOD Support Nightmare

Lots of Apps are free, Can I hurt
my business by allowing these
apps to be ...
Solution #1
Cisco Jabber and BE6K
• Do you Skype, Facetime, or IM/ Chat

today?
• Do you have a plan to save time and

eff...
Challenge #2
Multi-locations, Legacy Endpoints, B2B

Just bought another company, 2k
miles away, need to integrate
Can I d...
Skype Privacy Policy (excerpt)
•
•
•
•
•
•
•
•

•
•
•
•
•
•
•
•
•

•
•
•
•

1. WHAT INFORMATION DOES SKYPE COLLECT AND USE...
Solution #2
Video Control Server and BE6K
• What are you doing with Video today?
• How are you using it?
• Does Skype, Fac...
Challenge #3
System Down, No Budget,

Had this PBX thing for over 7
years, maintaining it is hard
Spare Parts, Service Cal...
Solution #3
BE6K, Jabber, Cisco Capital
• How are you planning for the future?
• Investment protection and “No Planned

Ob...
Basic customization and install costs
BE6000 + VMW Hyp +100 CUWL BE

What was
included?

Jabber for Desktop 9.x for CUWL
3...
Challenge #4
Where did my information go?

Legal Holds
Penalties for failure to retain
messages (IM & VoiceMail)
Improve c...
Solution #4
BE6K, Jabber, Donoma Software, Cisco Capital

• How are you planning for the future?
• Do you have an archivin...
Unify for Gmail, Notes & GroupWise: Solution Overview
For users: One touch message handling
For IT: Virtually touch free

...
Donoma Message Vault
 Archives voice messages in real time

Voicemail Archiving for
Cisco Unity Connection Phone System

...
Donoma StoneScribe
• Archives all messages in real time

Instant Message Archiving for
Cisco Unified Presence Server (CUPS...
Why are there are so many choices?
TelePresence

Unified
Communications

ALI

Workspace Apps

Customer
Collaboration

One ...
Next Steps
ALI: Deployment Services
Our team keeps your deployment on schedule and on budget

• Work with your team to create a plan ...
Special Incentives to help you be a HERO!
Now is the time! Cisco Financial has great financial incentives including financ...
Questions

Donoma Software
http://www.donomasoftware.com/

Cisco Business Edition 6000

Parker Pearson
parker@ali-inc.com
...
Thank you.

Cisco Business Edition 6000
http://www.cisco.com/go/be6000
© 2013 Cisco and/or its affiliates. All rights rese...
Upcoming SlideShare
Loading in …5
×

5 Compelling Reasons to Upgrade Your Old Phone System NOW

1,050 views

Published on

Slides that accompany our session "5 Compelling Reasons to Upgrade Your Old Phone System" - in a word - collaboration. All the enterprise class features that help businesses move forward, at a price they can afford.

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

5 Compelling Reasons to Upgrade Your Old Phone System NOW

  1. 1. Collaboration for Midsize Business January 27, 2014 © 2013 Cisco and/or its affiliates. All rights reserved. 2011 Cisco Confidential 1
  2. 2. Parker Pearson & Advanced Logic Industries Involved in selling Cisco phone & collaboration since 1996 20+ years working with clients solving IT challenges, 14 with ALI Technology junkie, runner, opportunistic traveler & decent cook! About ALI: Advanced Unified Communications Specialized Partner Deploy voice systems throughout the US Reputation for solving voice system problems & smooth rollouts © 2011 Cisco and/or its affiliates. All rights reserved. 2013 Cisco Confidential 2
  3. 3. Collaborating from the home office since 2004 15+ years in collaboration and communication sales, 6+ with Cisco Husband, father, baseball coach and player, thought disruptor & Total Nerd! About Cisco: Cisco Systems, Inc. designs, manufactures, and sells the worlds leading Internet protocol (IP) and communications products related to the collaboration and information technology industry worldwide. © 2011 Cisco and/or its affiliates. All rights reserved. 2013 Cisco Confidential 3
  4. 4. Search for “Scan”: Scanning the barcodes in this presentation will lead you to more information. © 2011 Cisco and/or its affiliates. All rights reserved. 2013 Cisco Confidential 4
  5. 5. Today’s Agenda Market Transitions Introduction of the Business Edition What the Analysts are saying Recent Customer Cases Next Steps
  6. 6. The Market is Changing BYOD Video Cloud 1.5m Android device Activations per day1 By 2015, video will be 90% of internet traffic3 By 2015, 50% of CIOs expect majority of apps via cloud4 4.6 iPhones sold per second, 4.2 births per second2 By 2015, 1.2M minutes of video sent per second3 70% of enterprises using cloud technology5 1.) Google, as quoted in TechCrunch, 10/23/2013. 2.) Apple, Jan. 2012 press release, CIA World Factbook 2012 3.) Cisco VNI study, 2012 4.) Garter, The Ten Most Strategic Planning Assumptions, 2013. 5.)State of the CIO 2013 Study, CIO Magazine © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 6
  7. 7. Collaboration: The act of people working together to reach a common goal. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 7
  8. 8. Collaboration is Changing Voice © 2012 Cisco and/or its affiliates. All rights reserved. Data Video Cisco Connect 8
  9. 9. Collaboration is a © 2012 Cisco and/or its affiliates. All rights reserved. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Cisco Connect 9
  10. 10. Purpose Built © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  11. 11. What is it? Business Edition 6000 IP Phone System Voice Mail w/ email integration Mobility and Device Equalizer Home or Office Phone Tablet IM & Presence HD Video Customer Service Center Application Redundancy Simplified Management Smart 1 Hardware Appliance Phone Personal TelePresence
  12. 12. What is it? Business Edition 6000 Support for 1000 users / up to 2500 devices 1000 VM Boxes Home or Office Phone 1000 IM users Tablet 25 Attendants 100 Contact Center Agents Smart Phone Personal TelePresence 50 Sites 3rd Party Application support Source: http://www.cisco.com/en/US/prod/ps10680/gartner_names_cisco_a_leader.html 1 Hardware Appliance
  13. 13. Step 1: Choose your apps Collaboration in a virtual environment • A large choice of communications applications supported co-resident. Call Control CUCM 1000 Users 2500 Devices Voicemail Unity Connection IM & Presence 1000 VM/UM Users 1000 IM&P Users Cisco UCS C Series C220M3 server Up to 5 co-resident Virtual Machines for your collaboration applications. Attendant Console CUxAC Premium Enterprise Business Department Paging 50 Users / Group Contact Center CCX Emergency Responder CER Video Interworking VCS 100 Agents 2500 Phones 100 Traversal & 100 nonTraversal Prime Collab. Provisioning 2500 Devices
  14. 14. Step 2: Choose your devices anywhere, anytime, and on any device From value-based business endpoints to advanced and collaborative media endpoints IP Phones Personal Video 6900, 7900 8900, 9900 Series EX60/90 Jabber for Mobile Jabber for Mac/Win Tele-presence
  15. 15. Step 3: Plug it in Business Edition 6000 Tablet Smart Phone SIP Provider © 2012 Cisco and/or its affiliates. All rights reserved. Personal TelePresence Home or Office Phone Ethernet Switch Voice Gateway (Cisco ISR Router) PSTN Business Edition 6000 Cisco Connect 15
  16. 16. How are we measuring up? © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 16
  17. 17. Industry Analysts Agree Cisco is…stretching their lead on the rest of the Collaboration industry... —Zeus Kerravala, Yankee © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2013 Cisco Connect 17
  18. 18. Business Challenges from our customers © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  19. 19. Challenge #1 App Fear, BYOD Support Nightmare Lots of Apps are free, Can I hurt my business by allowing these apps to be installed and used at work? How do I decide what devices to support? How can I tell my employees what will work and what wont? Is my DATA at Risk?
  20. 20. Solution #1 Cisco Jabber and BE6K • Do you Skype, Facetime, or IM/ Chat today? • Do you have a plan to save time and efforts? • How do you stay productive? • What devices do your people use? • How expensive will it be “Not” to have and efficiency plan? 60 month 3% Cisco Capital Lease $4.57 per user/ per month Want to add 100 phones and 3 years of Smartnet? Total= $6.97 per user/ per month
  21. 21. Challenge #2 Multi-locations, Legacy Endpoints, B2B Just bought another company, 2k miles away, need to integrate Can I do anything with the existing video purchases we have made? My employees are trying to find solutions on their own
  22. 22. Skype Privacy Policy (excerpt) • • • • • • • • • • • • • • • • • • • • • 1. WHAT INFORMATION DOES SKYPE COLLECT AND USE? Skype may gather and use information about you, including (but not limited to) information in the following categories: (a) Identification data (e.g. name, username, address, telephone number, mobile number, email address); (b) Profile information (e.g. age, gender, country of residence, language preference and any information that you choose to make available to others as part of your Skype user profile as further described in Section 6); (c) Electronic identification data (e.g. IP addresses, cookies); (d) Banking and payment information (e.g. credit card information, account number); (e) Call quality and survey results; (f) Information about your usage of and interaction with Skype software, products, and websites (including computer, platform, device and connection information, client performance information, error reports, device capability, bandwidth, statistics on page views, and traffic to and from our websites, browser type and Skype WiFi enabled hotspot detection and usage statistics); (g) Products or services ordered and delivered; (h) The URL of videos that you have selected to appear in your mood message; (i) Skype test calls made to ECHO123 (which are recorded and played back to the user and deleted thereafter); (j) List of your contacts and related data (we will give you a choice as to whether you want Skype to use contact lists from other services to populate your Skype contacts); (k) Your username and password for other email accounts where you have provided this to us and requested us to search for your friends on Skype (please note that Skype does not retain this information after completing the search or use it for any other purpose); (l) Correspondence between you and Skype; (m) Traffic data (data processed for the purpose of the conveyance of communications or the billing thereof, including, but not limited to, the duration of the call, the number calling and the number called); and (n) Content of instant messaging communications, voicemails, and video messages (please see section 12); (o) Location information, derived from your mobile carrier or from the mobile device that you use. In connection with the Qik products, you control when your location is shared with others. Your location is displayed and shared with other Qik users only in accordance with your privacy settings. You also may create location information by "geo-tagging" your submitted content with location information. Please manage your privacy settings for location information carefully; (p) Mobile device information, such as manufacturer’s name, device model number, operating system, carrier network; (q) Location information and device identifiers, derived from your device, when you search for or connect to a Skype WiFi compatible hotspot. This information may be used to improve detection of eligibility to connect using Skype WiFi and for the purposes of offering, providing and marketing Skype WiFi to you; (r) Access tokens for other accounts you associate with your Skype account (such as Microsoft account or Facebook), which are like an electronic key provided by the service that acts in place of a password for authentication. http://www.skype.com/en/legal/privacy/#collectedInformation
  23. 23. Solution #2 Video Control Server and BE6K • What are you doing with Video today? • How are you using it? • Does Skype, Facetime, or IM/ Chat lack desired features? • What devices do your people use? • How expensive is your business travel? • What will it cost you if you don’t have a video strategy? 60 month 3% Cisco Capital Lease $21.59 per user/ per month 4 EX60’s, Expressway GW, TP MCU Server and 3yr of all support
  24. 24. Challenge #3 System Down, No Budget, Had this PBX thing for over 7 years, maintaining it is hard Spare Parts, Service Calls, $$$ No POE, Gateways, etc..
  25. 25. Solution #3 BE6K, Jabber, Cisco Capital • How are you planning for the future? • Investment protection and “No Planned Obsolescence” mean anything to your business? • What devices will your people use in 3 years? • With no existing budget, could we look at a monthly expense? • I need 100 phones, give me your best 60 month 3% Cisco Capital Lease $8.09 per user/ per month price?
  26. 26. Basic customization and install costs BE6000 + VMW Hyp +100 CUWL BE What was included? Jabber for Desktop 9.x for CUWL 3 yr UCSS for CUWL Business Edition 100 User per system 3 yr ESW Starter bundle CUWL BE licenses for service mapping 3yr Smartnet 8x5xNBD Unified CMBE 6000 Workspace Bundle
  27. 27. Challenge #4 Where did my information go? Legal Holds Penalties for failure to retain messages (IM & VoiceMail) Improve customer service Record Recall Failure
  28. 28. Solution #4 BE6K, Jabber, Donoma Software, Cisco Capital • How are you planning for the future? • Do you have an archiving GAP? • What devices will your people use in 3 years? • With no existing budget, could we look at a monthly expense? 60 month 3% Cisco Capital Lease $2.97 per user/ per month
  29. 29. Unify for Gmail, Notes & GroupWise: Solution Overview For users: One touch message handling For IT: Virtually touch free SERVER REQUIREMENTS Operating System: Windows 2008 R2 x64 w/IIS Role Processor: Dual 2 GHz Processor Hard Disk: 400 MB of available space ARCHITECTURE & LICENSING • Licensed per user. • Optimized for a virtualized environment with VMWare ESXi 4.x, 5.0.x single VM or high availability. Cluster Failover Supported SUPPORTED PLATFORMS: Cisco Unity Connection Server 8.5.(1) SU 3 – 9.1(1a), EXTENDED INTEGRATIONS: • Donoma Message Vault (voicemail archiving & management) • Cisco Jabber (Gmail) • IBM SameTime (Notes) • Novell Data Synchronizer (GW) Cisco BE6000 and Cisco Hosted CallManager Ready FILE MANAGEMENT Messages delivered to inbox as a .wav file. SECURITY: Secure Socket Layer (SSL) Encryption 1.7.14 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 29
  30. 30. Donoma Message Vault  Archives voice messages in real time Voicemail Archiving for Cisco Unity Connection Phone System  Messages easily tagged & searchable for download, restoration or reporting.  Multi‐level administration roles.  Cisco’s Class of Service settings simplify administration.  New users automatically flagged for setup.  Complete audit trail reporting. For more info or demo: Contact us!  www.donomasoftware.com  salesteam@donomasoftware.com  Toll Free US, Canada & UK:(866) 265-2770 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 30
  31. 31. Donoma StoneScribe • Archives all messages in real time Instant Message Archiving for Cisco Unified Presence Server (CUPS) • Messages easily searchable for download or reporting • Reduces disk space usage by up to 94% • Custom Search Tags • Multi-level administration roles • Complete audit trail activity reporting. • Easy archive re-location tools • Customizable hold length by user & group For more info or demo: Contact us!  www.donomasoftware.com  salesteam@donomasoftware.com  Toll Free US, Canada & UK:(866) 265-2770 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 31
  32. 32. Why are there are so many choices? TelePresence Unified Communications ALI Workspace Apps Customer Collaboration One Partner, Complete Portfolio © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 32
  33. 33. Next Steps
  34. 34. ALI: Deployment Services Our team keeps your deployment on schedule and on budget • Work with your team to create a plan that works for you • Removes additional burden on existing staff Consultative Assessment Project & Resource Planning Deployment • Experienced team speeds time to deployment • Priority access to Cisco engineering • Option for test lab deployment prior to rollout © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 34
  35. 35. Special Incentives to help you be a HERO! Now is the time! Cisco Financial has great financial incentives including financial incentives for: • phone system trade ins • upgrading Cisco equipment • adding video endpoints • adding in web collaboration (Webex) ….and more! Talk to us for more details! © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 35
  36. 36. Questions Donoma Software http://www.donomasoftware.com/ Cisco Business Edition 6000 Parker Pearson parker@ali-inc.com 434.386.4284 http://www.cisco.com/go/be6000 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 36
  37. 37. Thank you. Cisco Business Edition 6000 http://www.cisco.com/go/be6000 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37

×