BCM Continuous improvement - Audit & Assessment

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Presentation at CII National Summit on BCM & Risk Management - Mumbai 27 Sep 2012

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BCM Continuous improvement - Audit & Assessment

  1. 1. Parag DeodharChief Risk OfficerBharti AXA General Insurance
  2. 2.  People, their contact details, their roles, Partners, service providers , p RegulationsB i Business processes IT systems y Passwords Levels of risk and appetite acceptance appetite, levels27-09-2012 PARAG DEODHAR 2
  3. 3.  We cannot improve what we cannot measure Metrics are important to assess the level of maturity Performance evaluation is important – thr testing and thru audit27-09-2012 PARAG DEODHAR 3
  4. 4.  All ISO Standards follow P D C A for P.D.C.A. continuous improvement27-09-2012 PARAG DEODHAR 4
  5. 5.  Audit should be taken positively  Self  Internal  External – ISO Regulatory ISO, Helps instill rigor in the BCM program Increases employee awareness and management oversight Provides unbiased and a birds eye view of the program maturity Sh ld b assessed against Should be d i t  Objectives of the BCM program  In the business context  B t practices and standards Best ti d t d d ○ ISO 22301, 27000, ○ ISACA – COBIT27-09-2012 PARAG DEODHAR 5
  6. 6.  Business objectives B i bj ti Business Impact Analysis RPO/RTO Regulatory Requirements Integration with Security Risk Management Security, BCM Organization, roles and responsibilities Plan coverage Plan Testing  Test coverage  Success Criteria  Plan improvement based on test results!!!27-09-2012 PARAG DEODHAR 6

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