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3 top disrupting trends for retail now and by 2020

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Retail is hurting. The top 3 trends disrupting retail may also save it. Conceptual, Physical and Virtual innovations will build new forms of retail.
Conceptual -- 1:1 Retailing (Kurt Salmon)
Physical -- re-allocation of physical transportation assets
Virtual -- merger of offline and online behavior and systems

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3 top disrupting trends for retail now and by 2020

  1. 1. Pano Anthos Eaglepoint Advisors 2014 IN PARTNERSHIP WITH KURT SALMON ​916-512-1570 1 1:1 Retailing is the trademark of Kurt Salmon. All other trademarks owned by respective parties
  2. 2. Page 2 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Eaglepoint Background Eaglepoint is a boutique advisory firm that helps you reinvent your future when facing disruptive market situations. Unlike traditional agencies or consultants, Eaglepoint provides operational legacy to the business.
  3. 3. Page 3 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Pano’s Background • 4 yrs Social Gaming • 2 yrs Youtube Video • 6 yrs Ecommerce • 3 yrs Mobile Apps/Games • 1 yr Internet of Things • 2 yrs SOTF • Advisor P/E Firms • Interim CEO • CTO Alloy Digital • Founder – Digital Practice, Kurt Salmon • 4x Startup CEO
  4. 4. Page 4 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Virtual becomes our second dimension Physical Thousand Points of Logistics Conceptual 1:1 Retailing* Top 3 Disruptor Trends
  5. 5. Retail Today – Few Rays of Light 5
  6. 6. IN PARTNERSHIP WITH KURT SALMON Retail is being disrupted 6
  7. 7. Page 7 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON 1/3 – 1/2 of Retail Stores Gone by 2020
  8. 8. Page 8 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Retail is being disrupted – 1/3 – 1/2 of Retail Stores Gone by 2020
  9. 9. What is Working? 1:1 Retailing and Experience
  10. 10. Page 10 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Its not the price of the product
  11. 11. Page 11 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Post-purchase • Support Me • Remember Me Purchase • Show Me • Help Me Historical customer desires haven’t changed Pre-purchase • Know Me • Educate Me
  12. 12. Page 12 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  13. 13. Page 13 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  14. 14. Page 14 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Power is in the hands of the consumer
  15. 15. Page 15 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON And that device is Mobile and increasingly a tablet
  16. 16. Page 16 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  17. 17. Page 17 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  18. 18. Page 18 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  19. 19. IN PARTNERSHIP WITH KURT SALMON Apple’s Ibeacon and 1:1 Retailing® 1:1 Retailing is the Trademark of Kurt Salmon 19
  20. 20. Page 20 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Unique Offers - The Impact of Apple’s Ibeacon – (Indoor GPS)
  21. 21. As She Approaches or Enters the Store… The Store Knows Where She Is
  22. 22. Payment Happens Electronically and She is Out the Door
  23. 23. Page 23 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Impact of Ibeacon =APV
  24. 24. Page 24 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Today: Typical Specialty Retailer Provides Limited Cross - Sell Source: Kurt Salmon
  25. 25. Page 25 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Enormous Opportunities to Cross Sell in this 1:1 World Source: Kurt Salmon
  26. 26. Page 26 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  27. 27. The Genius Bar is Pure Genius
  28. 28. Page 28 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON “Prespired” to Spend
  29. 29. The Ultimate Third Place
  30. 30. Page 30 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Key Definers of 1:1 Retailing Customer is King Customers will be the center of unique offers Experience will separate successful from failing physical stores Offline and Online will become indistinguishable
  31. 31. Page 31 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON One Identity to Rule Them All
  32. 32. Page 32 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020, Everything Computes
  33. 33. Page 33 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020 # of Internet Things will Hit 50 Billion Cows Today
  34. 34. Page 34 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON By 2020 # of Internet Things will Hit 50 Billion Everything Tomorrow
  35. 35. Page 35 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON 40% of all Showroomers in stores do not purchase!!
  36. 36. Page 37 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON What if Showrooms came back… with a purpose?
  37. 37. Page 38 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  38. 38. Page 39 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Sharing Economy Meets Logistics
  39. 39. Page 40 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Same Day Logistics via Sharing Economy
  40. 40. Page 41 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON
  41. 41. Page 42 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Physical Thousand Points of Logistics Conceptual 1:1 Retailing Top 3 Disruptor Trends Virtual Virtual becomes our second dimension
  42. 42. Augmented reality brings part of the in-store experience online
  43. 43. Page 44 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Dressing is Coming… Virtual Dressing Rooms – “Its Like Being There”
  44. 44. Page 45 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtualness is moving to Main Street as Tech Improves Oculus Rift $2BMicrosoft Kinect http://youtu.be/CvQEcsSjg2M
  45. 45. Page 46 | Eaglepoint Advisors—Private and confidential—not for distribution. IN PARTNERSHIP WITH KURT SALMON Virtual Virtual becomes our second dimension Physical Thousand Points of Logistics Conceptual 1:1 Retailing THANK YOU

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