Ia Clinic

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Impact Assessment C Coward

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Ia Clinic

  1. 1. From Research to Research able Questions Early Experiences of the Global Impact Study of Public Access to ICTs Chris Coward
  2. 2. Research Problem <ul><li>What are the observable social and economic impacts of public access to ICT? </li></ul><ul><li>What is the magnitude of these impacts and how can we measure them? </li></ul><ul><li>What is the relationship between costs and benefits of providing public access to ICT? </li></ul>
  3. 4. Research Areas <ul><li>Reach of Public Access ICTs </li></ul><ul><li>Usage of Public Access ICTs </li></ul><ul><li>Physical Design and Location of Public Access Venues </li></ul><ul><li>Public Access Venue Services and Operations </li></ul><ul><li>Information Ecologies </li></ul><ul><li>Policy and Regulatory Context </li></ul>
  4. 5. 7+ domains (education, health, etc.) 27+ Research Questions 6+ socio-economic contexts (countries)
  5. 6. Assessing Impact <ul><ul><ul><ul><ul><li>INDIRECT IMPACT </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>DIRECT IMPACT </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>PERCEIVED IMPACT </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>SERVICES, OPERATIONS </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>USAGE </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>ACCESSIBILITY </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>AVAILABILITY </li></ul></ul></ul></ul></ul>
  6. 7. Research Question Do Public Access facilities afford opportunities for sharing of experience, space, expertise, and technologies so as to enhance outcomes/impacts in ways that could not have been as effectively realized outside of a public access space? <ul><li>Hypotheses </li></ul><ul><li>End-user co-present space sharing (people occupy the space together but have their own computers) enhances the outcomes/impacts of computer use in many cases. </li></ul><ul><li>End-user co-present technology sharing (people occupy the space together and also share a single computer) enhances the outcomes/impacts of computer use in many cases. </li></ul><ul><li>End-users will share at times equipment even in the presence of abundance in order to satisfy individual interests or social norms. </li></ul><ul><li>The architecture, rules, and norms of the public access space influence the ability of people to engage in end-user co-present space sharing. These spaces can be designed to encourage the best sort of sharing. </li></ul><ul><li>The code of technologies influences the ability of people to engage in end-user co-present technology sharing. These computer technologies can be designed to encourage the best sort of sharing. </li></ul>End-user Sharing
  7. 8. www.globalimpactstudy.org

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