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Deep Dive into End User Simulations for SharePoint and Skype for Business

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OfficeExpert provides unique insights into end user sessions and digital experiences of Office 365. Gain evidence of what an end user’s current experience looks like, regardless of which client is being used and whether it represents just a snapshot or a longer period.

In this webinar, Stefan Fried — Product Manager of OfficeExpert, will deep dive into some of the simulation capabilities OfficeExpert offers out of the box.

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Deep Dive into End User Simulations for SharePoint and Skype for Business

  1. 1. Make Your Data Work For You Deep Dive into End User Simulations for SharePoint and Skype for Business Stefan Fried Austria, 2019
  2. 2. Stefan Fried Product Manager panagenda Speakers 22 Join the conversation using #OfficeExpert & @panagenda Daniel Klas Inbound Marketing Coordinator panagenda
  3. 3. Agenda I. Introducing End-User Simulations II. Simulations – SharePoint – Skype for Business III. Live Demo IV. Sandbox and Q&A
  4. 4. Make Your Data Work For You Introduction End-User Simulations
  5. 5. OfficeExpert – 4 pillars 55 • Realtime Alerting and Enterprise Integration • Node-RED Framework • O365 Usage Data Analytics • BI Integration (API) • End-to-End User Simulations (Service Quality) • Smart Measurements • On Premises Server Monitoring • Operations Dashboard • User Role concept
  6. 6. Supported Simulation Types 6 Network SharePoint (Web; Cloud/On Premises) Outlook (Client / Web; Cloud/On Premises) OneDrive for Business (Web; Cloud) Skype for Business (Lync Client/Web Client; Cloud/On Premises)
  7. 7. Architecture –2 possible Setup Scenarios 7 Windows Proxy Host* (only necessary for Server Monitoring and Usage Data) Simulation Bots Virtual Appliance * necessary to perform all PowerShell cmdlet’s
  8. 8. Make Your Data Work For You Simulations
  9. 9. General 9 Controllability
  10. 10. End User Simulation – Flow 10 Central Appliance Simulation Bots (1-n Clients) Sends Results to Appliance
  11. 11. How to manage a simulation bot? 11 (1) Configure Sensor (2) Config is stored as JSON on SQL and Apache Zookeeper (Appliance) (3) Simulation Bot reloads Config on the fly (4) Sensors are executed
  12. 12. SharePoint – Simulation Steps 12 Authentication Access Site Create folder – Doc Lib. Upload file – Doc. Lib Download file Delete file Content Class Search
  13. 13. Skype for Business – Simulation Steps 13 Authentication Retrieve Contact List Add User to Contact List Delete User from Contact List Create Conference Invite 1-n participants Participant(s) joins the conferences IM to all joined participants
  14. 14. 14 Result: OfficeExpert - Simulation Bot Framework OE Bot LATAM
  15. 15. Result #1 15 Bot London Bot APAC Bot Frankfurt Bot Berlin Bot LATAM 1,54 sec 3,66 sec EMEA Bots e.g. It measures the time how long it took to join a conference and to send instant messages across simulations bots 2,99sec
  16. 16. 16 Result #2
  17. 17. Make Your Data Work For You Live Demo
  18. 18. Make Your Data Work For You Sandbox and Q&A
  19. 19. OfficeExpert Sandbox • Instant evaluation option on panagenda.com – Play with OfficeExpert within minutes – No installation required 19
  20. 20. Stefan Fried Product Manager panagenda Questions and Answers 2020 Join the conversation using #OfficeExpert & @panagenda Daniel Klas Inbound Marketing Coordinator panagenda
  21. 21. Headquarters, Austria: panagenda GmbH (Ltd.) Schreyvogelgasse 3/10 AT 1010 Vienna Phone: +43 1 89 012 89 Fax: +43 1 89 012 89-15 E-Mail: info@panagenda.com Headquarters, Germany: panagenda GmbH (Ltd.) Lahnstraße 17 DE 64646 Heppenheim Phone: +49 6252 67 939-00 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com USA: panagenda Inc. 60 State Street, Suite 700 MA 02109 Boston Phone: +1 617 855 5961 Fax: +1 617 488 2292 E-Mail: info@panagenda.com Germany: panagenda Consulting GmbH (Ltd.) Donnersbergstrasse 1 DE 64646 Heppenheim Phone: +49 6252 67 939-86 Fax: +49 6252 67 939-16 E-Mail: info@panagenda.com The Netherlands: Trust Factory B.V. 11th Floor, Koningin Julianaplein 10 NL 2595 AA The Hague Phone: +31 70 80 801 96 E-Mail: info@trust-factory.com © 2007-2015 panagenda Make Your Data Work for You

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