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Becoming a 21st Century Leader - Dr. Pamela Rutledge

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Introduction and course overview: Becoming a 21st Century Leader in the new PsyD program at Massachusetts School of Professional Psychology.

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Becoming a 21st Century Leader - Dr. Pamela Rutledge

  1. 1. Becoming a 21st Century Leader Pamela Rutledge, PhD, MBA Massachusetts School of Professional Psychology PsyD Program, Leadership Psychology October 2012
  2. 2. Leadership is about human interaction
  3. 3. Technology has rewired interaction
  4. 4. Mass Media Model: One to Many
  5. 5. Network Model: Many to Many
  6. 6. Interactive ⌘ On-Demand ⌫ Asynchronous ⌥ Broad AccessImpact: Structural & Experiential
  7. 7. New Experiences  New Mental ModelsSociety-wide expectations: participation, voice, collaboration, and connection.Results: increased empathy, social capital, and efficacy beliefs.
  8. 8. Changing Roles and Uses
  9. 9. • New is different • Different is scary • Adaptation takes effort • Willingness to changeOld Game + New Rules = Cognitive Dissonance
  10. 10. History is Full of Moral Panics Over Change
  11. 11. People will forget how to use their memories if they can write things downSocrates
  12. 12. Because of the gramophone, our vocal cords will shrivel upJohn Phillips Sousa
  13. 13. Parents beware: The compelling excitement of the loudspeaker disturbs the balance of excitable minds1930s Radio
  14. 14. Now
  15. 15. Humans Crave Certainty:What We Know Feels Safe
  16. 16. Why Does Resistance to Change Matter?  Drives distance between „generations‟  Becomes embedded in public policy  Biases research  Ignores the complexity of the environment  Diverts resources away from real problems and more effective interventions
  17. 17. The New Normal: Shifting Locus of Control
  18. 18. The New Normal: Creative Participation
  19. 19. The New Normal: Civic Engagement
  20. 20. The New Normal: Individual Philanthropy
  21. 21. The New Normal: Collaborative Management
  22. 22. Conflicting Models And Assumptions  Leadership  Management  Social Environment (Stakeholders)
  23. 23. “Reality” Conflicts with Models & Assumptions Blending boundaries online and offline  Marketing, sales, customer service, workforce More mobile means more autonomy  Increased celebration of local  Shifting affiliations Increasing global awareness Flattening hierarchies  Respect, authenticity, and transparency  New business models
  24. 24. Triune Brain TheoryConscious New BrainSubconscious Emotional Brain Reptilian Brain
  25. 25. 90% of Decisions, 10% of BrainSightSoundTasteSmellTouch
  26. 26. Nature: the old brainEMOTIONS SENSES IMAGES GAINPAIN MOVEMENT REWARDS YOU
  27. 27. Nurture: the new brainCONFIDENCE LOGICAL FEEDBACKVALIDATION PARTICIPATION
  28. 28. Communicating Vision: Narrative  Stories engage emotion  Tap existing metaphors  Create collective meaning  Transmit culture  Identify goals and vision  Expose misalignments
  29. 29. • Self-Awareness • Self-Regulation • Motivation • Empathy • Social SkillEmotional Intelligence
  30. 30. Course Topics Overview  Vital Engagement  Acquiring Professional Capacity  Building a Career  Finding a Voice  Sharing the Vision  Resilience and Renewal  Overcoming Barriers  Leading an Integrated Life
  31. 31. Becoming a 21st Century Leader Pamela Rutledge, PhD, MBA Pam_Rutledge@mapp.edu 203-253-3824

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