Reminiscence stick: enriching interaction


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Sticks project in Finnish-Japanese seminar 10.9.13

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Reminiscence stick: enriching interaction

  1. 1. Reminiscence stick: enriching interaction Ageing as a positive phenomenon – enriching interaction! 10.9.2013 Lahti Ski Museum Satu Pekkarinen Lappeenranta University of Technology, Lahti School of Innovation Päivi Kuosmanen University of Helsinki, Palmenia Centre for Continuing Education
  2. 2. Sticks – an R&D project conducted in Lahti Region, Finland A joint project by University of Helsinki , Palmenia Centre for Continuing Education and Lappeenranta University of Technology, Lahti School of Innovation 2010-2014 Based on simple and inexpensive technology – USB sticks Two stick concepts are being developed: mStick = a reminiscence stick (memory and recollection stick) hStick = a health stick Funding: European Regional Development Fund and the municipalities of Lahti Region
  3. 3. • The reminiscence stick (mStick) is a biographical memory store, where personal documents, like photographs, texts, audio and video clips, material related to hobbies are stored in a digital form, organised and visualised in the way the person wishes. • It may function as a collective memory store consisting of material about a certain theme or generation.
  4. 4. • To be used for personal recreation, interaction between generations, in care work, in activity centres, for introducing information society to elderly people in a personally meaningful way, etc. • Displayed with the help of computer (data projector), TV, digital photo frame… mStick
  5. 5. • A human being is a biographical creature, whose memory never disappears completely – let alone memories. • Background theories: narrative gerontology (Ruth and Kenyon 1996; Kenyon et al. 2001), reminiscense research (e.g. Gibson 2011), life review (Butler 1963) The background philosophy of the mStick
  6. 6. Development of the structure and contents of the mStick with Living Lab techniques • The users are active participants (not only testers of ready-made products) in the innovation process • The piloting started from ”the empty stick” → the work methods and contents were created individually based on the needs of each group/ user
  7. 7. Community College Wellamo Highly educated immigrants: Digital life stories, translated diplomas, basic health information, an information package and essential web links about Finland Lahden lähimmäispalvelu, (non-profit association) Independently living ageing people including photographs and written stories in a digital form A local Alzheimer Society Collectively compiled structure (visualized in the form of an interface) for a personal mStick for people with early stages of dementia Harjula Settlement Association Customers of senior homes, including photographs and oral stories. Senior Activity Centre, Sysmä Customers of the activity centre, including written life stories, photographs, audio clips, other personal documents The Onni Well-being Centre A collective mStick about the history and activities of a handicraft group: photographs, video clips, audio clips Activity Centre for seniors, Orimattila A collective activity mStick about the theme: “holidays”: photographs, oral stories in a digital form Avainsäätiö, A non-profit association Persons with communication problems, done with the help of “a communication carpet”, including information about the person’s interests and means of communication. Lahti Deacony Foundation A personal mStick for customers of senior residential services: digital life stories, photographs, oral and written stories, a semi-structured form about personal biographical information. A collective activity stick: thematic movies, song lyrics, proverbs, rules of games. The Mäntsälä Adult Education Centre An mStick course for older people with basic IT-skills Activity Centre for seniors, Iitti A collective activity mStick about the theme: “from sheep to wool, from wool to sweater”: photographs and oral stories in a digital form
  8. 8. Students as Stick Tailors together with seniors and near relatives Care workers/Group leaders as Stick Tailors together with seniors or immigrants Active seniors making their personal sticks independently A Stick Course arranged by a third sector educational organisation aimed at active seniors ’Sticks’ Project Different ways of making the sticks
  9. 9. In our home village with friends. The fence that you see behind us was typical for our village. Photographs with narratives
  10. 10. Getting married Toimi and I got married at Niemisen Linna (a community house). Now the place is owned by local sports associations. Our wedding waltz was called ”Metsäkukkia”. Photographs with narratives
  11. 11. Digital photo frame
  12. 12. Conducting the research • Action research and user-driven approach: The mStick concept has been piloted among groups of elderly in the Lahti region in Finland •11 small scale pilots in different environments • Qualitative data collected: group interviews and other meetings (33 end-users, 29 workers/students/teachers), learning diaries, participatory observation: photographs and memos • An explorative approach: a process of co-creation of the innovative concept, and collective knowledge creation from different perspectives. • Assessment of the roles, functions, impacts and usability of the sticks on the elderly users, their near relatives, care personnel and care organizations
  13. 13. Impacts of the mStick… …on prevention and engagement • Offers meaningful contents to life, feeling of coherence, social contacts, increasing appreciation • The simple process of selecting the photographs with an elderly person, to be stored on the stick may serve as a memory exercise in itself: ”I noticed her anguish when she didn’t remember who the man was in the picture […] but after we had circulated the same photo series four times, I guess, she remembered – ”Hey, it is Pentti, wonderful, it’s Pentti!” (a student who made an mStick with a customer with a memory disease)
  14. 14. …on enhancement and satisfaction • The potential of mStick in self-expression and utilizing the resources that elderly people possess • Looking back to childhood memories has brought joy to life after widowing and relieved feeling of loneliness. • Appreciation: “It is so wonderful that the life and work history of mine have been noticed in this way and I feel that they are appreciated. This is like an award for my life work!” (a customer, an mStick pilot) • Activity: “Also my children have noticed that now this grandpa has got some new power.” (a customer, an mStick pilot) • The process of making the mStick has helped to build a feeling of coherence in life Impacts of the mStick…
  15. 15. • Empowerment of older people • A meaningful way to prevent older people from being left aside from the information society: “I have noticed that the fear towards technology has already turned to curiosity.” (a service consultant in senior residential services) “I hadn’t seen such a stick before. Well, that was… that was a miracle.” (a customer, an mStick pilot) • Building a bridge between generations: greetings to next generation. …on enhancement and satisfaction Impacts of the mStick…
  16. 16. …on care work Impacts of the mStick… • Gives a broader picture of customers’ background and preferences → helps to avoid misunderstanding, especially with persons with memory or communication problems ”This gives a completely different perception from the one I had about the customer earlier.” • Helps to meet the customer as a whole human being: ”But if the customer has a face and a past, she or he is a person and can be regarded in the right way.”
  17. 17. • Connecting reminiscence to every-day life practices and care practices • Enables new kind of collaboration with near relatives • A new kind of work method for activity centers; new ideas • Increases meaningfulness and appreciation of care work? • Change of caring culture, a biographical approach in the care work (not only health history, but life as a whole) -> recognizing the ’face’ (Levinas 1996) of another human being • Getting to know the customer more deeply – not as extra work, but as an internal part of basic care Impacts of the mStick… …on care work
  18. 18. “In this way we get to know something very essential about the resident. The life history is very important. It is related to the autonomy of the person, which is an essential part of the care work.” (a service manager)
  19. 19. From sheep to wool, from wool to sweater The mStick may act as a new kind of tool for care workers organizing reminiscence sessions and other joint programmes.
  20. 20. Things to ponder on • Suitable times and places for making the mStick, and laboriousness of making the mStick, especially with people with memory diseases • To a certain extent also challenges related to technology as well as structuring and ways of presenting the material to be included on the mStick • Who has the right to use and keep the mStick when the owner dies? • How to store the mStick? • Working on the process of parting (students) • Can knowledge of the customer’s past/ background also be stigmatizing from the point of view of care work? Sometimes it might be good to start ”from scratch”.
  21. 21. The mStick as a frugal innovation The innovation is in the idea: based on simple and inexpensive technology – ordinary USB sticks Sticks are also understandable and rich in semiotic sense. They can, e.g., be designed and personalised.
  22. 22. For more information: & And in conclusion: Hilja’s life Thank you!