Osvaldo Torres Cruz

Argentina Argentina

Hotel Staff Trainer and Guest Experience Designer

Hospitality / Leisure

I am a Hotel Butler and a Guest Experience Advisor. I do hotel staff training in Experiential Hospitality and Hotel Mistery Shopper inspections. I have delivered lectures in Experiential Hospitality in Hotels and Hospitality Schools from different countries like Cuba, Panama, Dominican Republic, Chile, Peru, Argentina and Jamaica. I have writting many articles about Experiential Hospitality which have been published in many important websites of the hospitality industry. I have a blog site at: http://hotelguestexperience.blogspot.com where you can have more information about my work. Thanks ************* Desde hace 8 años trabajo como Mayordomo de Hotel y he escrito varios articulos...