THE KEY CHALLENGES OF POLICY-MAKING Timely Evidence Participated based
THE KEY CHALLENGES OF POLICY-MAKING Financial crisis 2008: agencies failed to anticipate and prevents TimelyACTA 2011: nontrasparent Bush 2003: no doubtapproach backfired that the Iraq regime continues to possess Evidence Participated and conceal some of based the most lethal weapons ever devised.
TRADITIONAL SOLUTIONS ARE ZERO-SUM Financial crisis 2008: agencies failed to Hyerarchies anticipate and prevents TimelyACTA 2011: nontrasparent Bush 2003: no doubtapproach backfired that the Iraq regime continues to possess Evidence Participated and conceal some of based the most lethal Open weapons ever consultation Experts devised.
WHAT IS POLICY-MAKING 2.0TOOLS VALUES Open data Openness Social networks Many to many Crowdsourcing Serendipity by design Visualisation Intuitiveness and usability Simulation and modeling Serious gaming
Immersive Collaborative Collaborative simulation governance governance (e.g. co-ment) (e.g. ideascale) Tools Simulate impact Develop of options preferred option Revise Identify possible optionModeling policy options Understand Design Social causal Ensure network relationship Buy-in analysis Identify Agenda Policy Implement Generate problems setting cycle collaboration Crowd sourcing Monitor & Induce CollectVisualizati evaluate behavioural evidence on / change Serious opinion gaming mining Monitor Analyze data Collect execution feedback Open data Open Data Sentiment visualization analysis
THE THIRD WAY OF POLICY MAKINGTraditional Policy Making 2.0 Socialgovernment mediaconsultation Anyone can ask questions Federated on social media Relevant Open Coherent Publishing draft documents Creative Predictable Emergent Accountable Non-filtered discussion, civil Peer2peer Structured servants take part in the discussion Innovative Focus on quality of ideas, evidence and inspiring examples Acts as a platform: distributed leadership is welcome
WHAT CITIZENS CAN OFFER Software skills (CommentNeelie) Technical knowledge (OpenIdeo) Experience as user of public services (PatientOpinion) Trusted by other citizens (ActiveMobs) Geographical coverage (FixmyStreet) “Many eyes” (Scoreboard)
IT’S NOT ABOUT “ TOTAL CITIZENSHIP” 100% • Producing attention data • Commenting, 10% reviewing, curating 1% • Producing content/services Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester
The power law of participation: DAA 1% left more than 50 contributions and more than 100 tweets Contributions 60% left 1 contributions and made 1 tweet People 18
GAMIFICATION OF POLICY MAKING FRIENDS: making discussion open and social. Enable peer-to-peer contact between stakeholders FEEDBACK: ensure immediate impact and high visibility of participant’s input. Report about the use of their input FUN: Ensure clear, intuitive approach. Use plain language, irony, visualisation. Introduce some elements of competition. 20
HOW TO DO IT: INNOVATION WITHOUT PERMISSION Attract and build internal competences Ask for help in the Open Source community Copy and use ready-made tools Valorize risk-taking internally Not completely bottom-up: a design approach Permanent beta, continuous strive for usability Start experimenting! See you in the interactive session!
YOUR QUESTIONS?Further information: Visit www.crossover-project.eu Answer the survey on http://www.crossover- project.eu/UserSurvey.aspx Share experiences on the Policy-Making 2.0 group on Linkedin Look at inspiring examples in Diigo Group: http://groups.diigo.com/group/crossoverprojecthttp://egov20.wordpress.com@osimodDavid.firstname.lastname@example.org