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SiteOps

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Presentation for SiteOps Infrastructure services.

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SiteOps

  1. 1. Architecture Evaluation SiteOps Implementation Testing & Assurance ® www.siteops.net Operator Solutions Operation & Maintenance Prepared by SiteOps Service Development Department
  2. 2. SiteOps ® www.siteops.net SiteOps is your one stop shop for a competent, and efficient contracted site operations team. With the ability to provide both hardware and software infrastructure architecture, evaluation, implementation, testing & assurance, and operations & maintenance services, SiteOps are able to deliver effective solutions for the most demanding of environments. Furnished with a professional team with a wide variety of skills ranging from solution architects, project managers, administrators, to field engineers, SiteOps provide a complete package backed with experience and expertise. SiteOps is vendor unbiased and independent to serve the client's best interest. All SiteOps designs are based on client requirements, vendor selection is based on SiteOps design requirements and a strict set of well defined evaluation criteria. The Opensource Overview Services Solutions LIDM Clients Alternative
  3. 3. SiteOps ® www.siteops.net We are focused on providing a range of services empowering organizations to outsource the need for setting up an in-house site operations team for the architecture, evaluation, implementation, testing & assurance, and operations & maintenance of multi-purpose converged networks. SiteOps provide complete end-to-end infrastructure solutions and services. Architecture Evaluation Implementation Testing & Assurance Operation & Maintenance Data Collaboration Applications Transmission Network Enterprise Applications IP MPLS ATM Network Management Applications Tunneling Frame Relay Security Dynamic Routing Ethernet Redundancy Next Generation Network Voice Gateway Video on Demand IP Centrex TV Multicasting IPTV VoIP IN Platform The Opensource Overview Services Solutions LIDM Clients Alternative
  4. 4. SiteOps ® www.siteops.net SiteOps delivers solutions designed according to the specific needs of an organization down to the smallest detail. From designing complete data centers, to providing solutions for corporate environments, SiteOps is able to deliver a custom solution envisaged by you to suite your needs. Documentation, reference manuals, topological, and logical diagrams are key when delivering such a solution to our clients, and in so we take pride in delivering only the best of class solutions with the best of class documentation. Architecture Client Detailed Design Document Requirements The Opensource Overview Services Solutions LIDM Clients Alternative
  5. 5. SiteOps ® www.siteops.net SiteOps evaluates responses to requests that have been received by an organization at any stage of their maturity. Starting from Requests for Information (RFI) all the way through to Bills of Quantity (BOQ). The evaluation criteria that is used includes vendor selection, functional requirements, client request compliance, and feasibility, this process allows our clients to rest assured that the recommended solution is the most suitable for the required task. Evaluation Request Responses Evaluation Matrices The Opensource Overview Services Solutions LIDM Clients Alternative
  6. 6. SiteOps ® www.siteops.net SiteOps delivers solutions that have been designed either in-house, or by other entities. With professional implementation teams, SiteOps is able to carry out the required work according to the proposed project plan, providing on-site program management for quality assurance, ensuring that the work is always carried out compliant with the most stringent of standards. Implementation Design Document Site Deliverables & Project Plan The Opensource Overview Services Solutions LIDM Clients Alternative
  7. 7. SiteOps ® www.siteops.net SiteOps tests physical infrastructure to ensure that it is performing at the required levels, and standards. Conducting frame and packet analysis, testing local and remote connectivity. Ensuring correct IP addressing schemas, verifying the correct operation of all utilized routing mechanisms, and testing service logic, and data integrity. Testing & Assurance SiteOps also conducts penetration tests on existing infrastructure to expose any weaknesses, and provide recommendations to possible resolutions of existing threats. Test Requirements Test Report The Opensource Overview Services Solutions LIDM Clients Alternative
  8. 8. SiteOps ® www.siteops.net SiteOps maintains solutions that have been designed, and implemented by itself or others based on an organization's needs. SiteOps offers its client strict Service Level Agreements (SLA) that will reflect positively on an organization's (Key Performance Indicators) KPI. Our teams are operational 24/7 and are available for remote and Operation & Maintenance on site support if and when required. SiteOps operation & maintenance activities can be grouped into three main categories, these being, corrective maintenance, preventive maintenance and network operations. Initially, SiteOps performs an in-depth network audit to highlight all immediate and imminent criticalities and defines the road-map for corrective maintenance activities to be performed. Preventive maintenance ensures that networks continue to operate under normal conditions. On the operational side, monitored activities include network surveillance, help-desk, support, performance management, dispatch, OSS support, application management and network configuration management. Asset Register Service Level Agreement The Opensource Overview Services Solutions LIDM Clients Alternative
  9. 9. Overview Client Detailed SiteOps Requirements ® Design Architecture Document Services Request Responses Evaluation Evaluation Matrices Design Solutions Document Site Deliverables & Project Plan Implementation Test Requirements Test Report Alternative The Opensource Testing & Assurance Asset Register Service Level Agreement LIDM Operation & Maintenance SiteOps Services Clients www.siteops.net
  10. 10. SiteOps ® www.siteops.net Public Land Operations and Maintenance applications Billing platform to encompass billing Mobile connected to MPLS backbone elements of which include mediation Maintenance Station Maintenance Server Network via Ethernet Switches with services probes to all network Billing Platform Backup Server elements Operation & Next Generation Network connected Operation & to various operators (local) via PLMN, and PSTN using a media gateway PLMN utilizing SS7 Links, and IP connectivity o b g to operators using H.248,H.232, SIP-T, Network Platform Media Gateway and Sigtran Links (remote). Protected Management Infrastructure Session Border using an SBC Softswitch Intelligent Controller Backup Servers connected to MPLS Platform backbone for Management Interface and IP SAN solution, and Public Switched FC dedicated SAN Next Generation Network Platform Caching) Platform Telephone (Authorative & Network Domain Name Mail Platform MPLS PSTN TDM Switch Multiplexer Free Space Microwave d m Example Scenario Circuit Optics Radio Authentication Web hosting Transmission Infrastructure Platform Platform Load Balancer Cache Engine w a MPLS Router Transmission Network using MUX for aggregation, Microwave for long Firewall distance high speed communications, Data Services Platform and FSO for short distance high speed Data Services connected via links. This provides the transmission Ethernet switches to Load for all network types Network Infrastructure Balancer (MPLS/PSTN/PLMN/Other) Network Infrastructure built using MPLS for Internet transport, Load Balancer for application Level Multi-Protocol International Balancing, and Cache Engine for Bandwidth Label Switching Network saving and response. All protected using Firewalls, connected to the Internet The Opensource Overview Services Solutions LIDM Clients Alternative
  11. 11. SiteOps ® www.siteops.net Firewall TDM Switch NGN Platform Hardware Appliance Vendors Cisco Huawei Cisco RedGuard ZTE Alcatel All products mentioned may be recommendations, however are not endorsed by SiteOps in any way. Ericisson Ericsson Alcatel ZTE Marconi Huawei Motorola Load Balancers Servers Transmission Cisco CSS HP Equipment Juniper IBM Intel NEC F5 Big-IP Nortel Alteon Mira MPLS Router Session Border Cache Engine Alcatel Controller Blue Coat Cisco NetApp Nextone Huawei Juniper ZTE The Opensource Overview Services Solutions LIDM Clients Alternative
  12. 12. SiteOps ® www.siteops.net o b d O&M Server Backup Server DNS Platform *Nagios Arkeia *Bind *Cacti *BackupPC *MRTG NovaBackup All products mentioned may be recommendations, however are not endorsed by SiteOps in any way. HP OpenView Veritas *OpenNMS Software Applications m w a Items marked with a (*) are Opensource Mail Platform Web hosting Platform Authentication Platform Scalix *Apache *Radius Gordano *Apache Tomcat Radiator *Courier MTA *Lighttpd Tacacs *Cyrus *Thttpd DeepNet Security *Sendmail Zeus Verisign UAP *Postfix MS Internet Information Server Communigate g Billing Platform Other *ISP Billing *Squid Cache Engine other STROM Telecom *Asterisk VoIP Platform *Linux Server Balancer ZTE ZSmart *Linux Virtual Server Too many to list... The Opensource Overview Services Solutions LIDM Clients Alternative
  13. 13. SiteOps ® www.siteops.net SiteOps believes in freedom of choice, this is why SiteOps offers its clients open source alternatives to solutions that have become a de facto standard in the IT industry. All recommended applications have been tried and tested by SiteOps and others, and all SiteOps recommended open source solutions have been proven to be solid, flexible, and reliable, and in most cases have out performed any similar closed source or proprietary application. The benefits of using free software are numerous, and include:  No licensing fees  Commercially available technical support if required  On-line User's Groups  Supported by large development communities  Managed release schedules at reasonable intervals  Professional documentation FreeBSD ® www.gnu.org LiNUX The Opensource Overview Services Solutions LIDM Clients Alternative
  14. 14. SiteOps ® www.siteops.net SiteOps believes in developing solutions based on a Layered Infrastructure Development Model. This means that each solution is built from the ground up on a solid, reliable, and well thought out foundation. Since the infrastructure layer that is being implemented may serve as the foundation for a more complex service, SiteOps takes great care in ensuring that each building block of each foundation is capable of supporting its clients needs, and that the solution provided is capable of scaling as the client requirements change. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Network Application Support Network Support Layers – Red represents OSI model The Opensource Overview Services Solutions LIDM Clients Alternative
  15. 15. SiteOps ® www.siteops.net The Network Support Infrastructure serves as the foundation for a solid and reliable network. Starting with an appropriate location, SiteOps starts by defining the physical infrastructure requirements according to the client's needs, and location constraints. Defining the required site hardware infrastructure, SiteOps then defines Power, Environmental Control Equipment (of which includes Fire fighting, and Air conditioning systems), and transmission support hardware. Network Support Power system defines Cabling, filters, distribution Cabling,Termination AC|FF Cabling, Filters, logic, transformers, and Uninterruptible power Distribution Logic,Transformers,UPS supplies. Transmission Support Hardware Environmental Power Environmental control equipment defines Fire fighting, and Air conditioning systems. Site Hardware Infrastructure Transmission support hardware defines Transmission network cabling, and termination. Site hardware infrastructure defines Enclosures, and cable management hardware. The Opensource Overview Services Solutions LIDM Clients Alternative
  16. 16. SiteOps ® www.siteops.net This layer consists of both the hardware and software components that serve as the foundation for any network service. To successfully deploy packet based services, SiteOps defines the components needed to build a solid packet network capable of high speed transmission according to the clients capacity and availability requirements. A reliable network service requires a redundant and resilient packet network supported by a high speed, and efficient transmission medium. Service hardware and software defines the equipment HTTP, POP3, IMAP4, Telnet.. Application Layer needed for packet based services. XDR, SMB, AFP.. Presentation Layer SSL, RPC, NetBios.. Session Layer Packet hardware and software defines the equipment Service Hardware & Software needed for packet intelligence. TCP, UDP, RTP.. Transport Layer Network Layer Transmission hardware and software defines the equipment IP, ICMP, OSPF, EIGRP.. Network needed for frame transmission, and switching. Packet Hardware & Software Eth, Tok, FR, ATM, MPLS, SS7.. Data Link Layer 10bT,E/T, Carriers.. Physical Layer Transmission Hardware & Software The Opensource Overview Services Solutions LIDM Clients Alternative
  17. 17. SiteOps ® www.siteops.net This infrastructure layer encompasses all application support elements, from collaboration services, to enterprise, and management, all applications share a common base. This layer focuses on defining clear demarcation points between these elements, ensuring easier troubleshooting, maximizing availability, and scalability. The elements that make up this layer are: Application Support Logical (IN/OUT) interface defines the interfaces that are used by any application for data exchange. Service Application IN|OUT Remote|Local Logical Interface Service Logic Service Logic defines the processing mechanisms Data Storage available to the application. Data Storage (Remote/Local) defines the storage specifics utilized by the application. The Opensource Overview Services Solutions LIDM Clients Alternative
  18. 18. SiteOps ® www.siteops.net 15 Service Application Application Support 14 IN|OUT Logical Interface Service Logic Remote|Local Data Storage 13 HTTP, POP3, IMAP4, Telnet.. Application Layer Layers – Red represents OSI model 12 XDR, SMB, AFP.. Presentation Layer 11 SSL, RPC, NetBios.. Session Layer 10 Service Hardware & Software Management 9 TCP, UDP, RTP.. Transport Layer Network Security 8 IP, ICMP, OSPF, EIGRP.. Network Layer 7 Packet Hardware & Software 6 Eth, Tok, FR, ATM, MPLS, SS7.. Data Link Layer 5 10bT,E/T, Carriers.. Physical Layer 4 Transmission Hardware & Software Cabling,Termination AC|FF Cabling, Filters, Distribution 3 Logic,Transformers,UPS Network Support Transmission Support Hardware Environmental Power 2 Site Hardware Infrastructure 1 Physical Location The Opensource Overview Services Solutions LIDM Clients Alternative
  19. 19. SiteOps ® www.siteops.net Our clients include: Jordan Africa Al-Baraka Mall Micro Finance Bank Eskom Wireless Infrastructure Design, Evaluation, and Testing Data network design and implementation Data network design and implementation Power infrastructure design and implementation Ayla Aviation Academy Europe Network design and Implementation Tadawol Financials & Securities Data network redesign and implementation Yahoo Europe Brazilian Embassy M&O Agreement Design and Implementation of corporate e-mail solution Network design and implementation US Aid Coulomb Carrier Services - CCS Crystel Call Data network design and implementation Dial-up Internet Service Network design, and implementation Site infrastructure implementation Voice communications network design and implementation Umniah (PSTN/Hybrid) Crystal Group WiMax edge infrastructure technical support VPN design and implementation Technical Support Outsourcing Virtual Internet - VI 3 x Data center design, and implementation Eskadenia Network Software Solutions Signal / Primus (regional PoP) Data center design and implementation VoIP/IN network design and implementation Middle East Global Investment House Data, and VoIP network design and implementation Four Seasons Hotel HSIA System Implementation and Maintenance iJordan Data network redesign and implementation LaSilkee Virtual Connexion M&O Agreement NGN design and implementation VoIP network design and implementation iRelations CDR Mediation Software design and implementation Data network redesign and implementation M&O Agreement The Opensource Overview Services Solutions LIDM Clients Alternative
  20. 20. Thank you for SiteOps www.siteops.net ® Email info@siteops.net listening... Tel +962 6 5200950 POBox 840866 Amman 11181 Jordan Prepared by SiteOps Service Development Department

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