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Faruk ORTAKAYA<br />Knowledge ManagementIT Systems<br />
Knowledge Management Components<br />What is Information Technology?<br />Today’s Most Popular IT Tools<br />How Can IT He...
April 23, 2007<br />3<br />Process<br />People<br />methodologies<br />creation<br />capture<br />reuse<br />lessons learn...
Technology<br /><ul><li>user interface
intranet
team spaces
virtual meeting rooms
portals
repositories
threaded discussions
expertise locators
metadata & tags
search engines
archiving
blogs
wikis
podcasts
syndication &aggregation
social software
external access
workflow applications
process automation
e-learning
subscriptions
points  tracking
reporting</li></li></ul><li>What is Information Technology?<br />	Information Technology (IT) is a general term that descr...
Today’s Most Popular IT Tools<br />
Intranet<br />An intranet is a private computer network that uses Internet Protocol technologies to securely share any par...
How can IT helps to KM?<br />
There is an ongoing lively debate about the role that information technology can play for knowledge management. On the one...
A recent study from the American Productivity and Quality Center shows that organizations embarking in knowledge managemen...
IT in our lives…<br />
And also;<br />Flexible Hours<br />Virtual Office<br />Information<br />IT Services<br />
an example…<br />
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Knowledge Management Information Technology Systems

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Information Technology for Knowledge Management

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Knowledge Management Information Technology Systems

  1. 1. Faruk ORTAKAYA<br />Knowledge ManagementIT Systems<br />
  2. 2. Knowledge Management Components<br />What is Information Technology?<br />Today’s Most Popular IT Tools<br />How Can IT Helps to KM?<br />IT in Our Lives<br />Example<br />Contents<br />
  3. 3. April 23, 2007<br />3<br />Process<br />People<br />methodologies<br />creation<br />capture<br />reuse<br />lessons learned<br />proven practices<br />collaboration<br />content management<br />culture & values<br />knowledge managers<br />user surveys<br />social networks<br />communities<br />training<br />documentation<br />communications<br />Technology<br />user interface<br />intranet<br />team spaces<br />virtual meeting rooms<br />portals<br />repositories<br />threaded discussions<br />expertise locators<br />metadata & tags<br />search engines<br />archiving<br />Knowledge Management Components<br />classification<br />metrics & reporting <br />management of change<br />workflow<br />valuation<br />social network analysis<br />appreciative inquiry<br />storytelling<br />knowledge help desk<br />goals & measurements<br />incentives & rewards<br />blogs<br />wikis<br />podcasts<br />syndication &aggregation<br />social software<br />external access<br />workflow applications<br />process automation<br />e-learning<br />subscriptions<br />points tracking<br />reporting<br />
  4. 4. Technology<br /><ul><li>user interface
  5. 5. intranet
  6. 6. team spaces
  7. 7. virtual meeting rooms
  8. 8. portals
  9. 9. repositories
  10. 10. threaded discussions
  11. 11. expertise locators
  12. 12. metadata & tags
  13. 13. search engines
  14. 14. archiving
  15. 15. blogs
  16. 16. wikis
  17. 17. podcasts
  18. 18. syndication &aggregation
  19. 19. social software
  20. 20. external access
  21. 21. workflow applications
  22. 22. process automation
  23. 23. e-learning
  24. 24. subscriptions
  25. 25. points tracking
  26. 26. reporting</li></li></ul><li>What is Information Technology?<br /> Information Technology (IT) is a general term that describes any technology that helps to produce, manipulate, store, communicate, and/or disseminate information.<br /> Information Technology (IT), as defined by the Information Technology Association of America (ITAA), is "the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware." IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit, and securely retrieve information.<br />5<br />
  27. 27. Today’s Most Popular IT Tools<br />
  28. 28. Intranet<br />An intranet is a private computer network that uses Internet Protocol technologies to securely share any part of an organization's information or network operating system within that organization.<br />
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  34. 34. How can IT helps to KM?<br />
  35. 35. There is an ongoing lively debate about the role that information technology can play for knowledge management. On the one hand, information technology is used pervasively in organizations, and thus qualifies as a natural medium for the flow of knowledge.<br />
  36. 36. A recent study from the American Productivity and Quality Center shows that organizations embarking in knowledge management efforts generally rely, for accomplishing their goals, on the setting up of a suitable IT infrastructure (AP&QC 1997).<br /> At the other end of the spectrum, leading knowledge management theorists have warned about the attitude that drives management towards strong investments in IT, possibly at the expense of investments in human capital.<br />
  37. 37. IT in our lives…<br />
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  41. 41. And also;<br />Flexible Hours<br />Virtual Office<br />Information<br />IT Services<br />
  42. 42. an example…<br />
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  64. 64. Thanks For Your Attention<br />

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