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  1. 1. FACTORY ACCEPTANCE TEST PROCEDURE AND REPORT FOR THE CITY OF CHICAGO OFFICE OF EMERGENCY COMMUNICATIONS DIGITAL LOGGING RECORDER SYSTEM Document Number ATP 0150-01 Rev A0 July 2000 INTERNATIONAL HEADQUARTERS Prepare By ORLANDO MORENO 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  2. 2. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 TABLE OF CONTENTS 1. INTRODUCTION................................................................................4 2. TEST ENVIRONMENT AND RECORDING METHODS...................................5 2.1 TEST PREPARATION:.................................................................................................6 3. LOGGER TESTS..................................................................................8 3.1 HARDWARE/DEVICES TESTS.............................................................................8 3.1.1 Communication Establishment Test......................................................8 3.1.2 Disk / Boards Test..............................................................................8 3.1.3 Ready LED Test....................................................................................8 3.1.4 Tape Out LED Test...............................................................................9 3.1.5 Error LED Test......................................................................................9 3.1.6 Redundant Power Supply......................................................................9 3.2 ANALOG AUDIO INTERFACES TESTS.................................................................9 3.2.1 Analog Audio Input Channels Test.......................................................9 3.2.2 Analog Audio Input Channels Test (AGC/MGC on Input).....................11 3.2.3 Analog Audio Output Channels Test...................................................11 3.3 COMPRESSION AND OTHER RECORDING/PLAYBACK FEATURES..................................................11 3.3.1 Recording with ACA Compression Rates Test.....................................11 3.3.2 Energy Detection Test........................................................................13 3.3.3 Trigger Detection Test.......................................................................13 3.3.4 Energy + Trigger Detection Test.........................................................13 3.3.5 Volume Control for Loudspeakers Test...............................................13 3.3.6 Playback Performance Test.................................................................15 3.3.7 Synchronized Playback Test...............................................................15 3.3.8 Noise Reduction Test.........................................................................15 3.3.7 Output AGC Test................................................................................15 3.4 ARCHIVING/RETRIEVAL TESTS.......................................................................17 3.4.1 Media Library Communication Test....................................................17 3.4.2 Automatic Archiving Test...................................................................17 3.4.3 Retrieval Test.....................................................................................18 4. SYSTEM TESTS...............................................................................18 4.1 N+1 TESTS....................................................................................................18 4.1.1 N+1 Functional Test - Shutdown........................................................18 4.1.2 N+1 Functional Test – Restore...........................................................20 4.1.3 N+1 Functional Test – Priorities.........................................................20 4.2 NICE QUERY & NICE ADMINISTRATION TESTS..............................................................20 4.2.1 Query NiceCLS DB Test.......................................................................20 Chicago 911 Project Page 2 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  3. 3. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 4.2.2 Adding a New User Test.....................................................................21 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 4.2.3 User-NiceCLS Privileges Test..............................................................21 4.2.4 NiceCLS Authorizations Test..............................................................21 4.3 REMOTE PLAYBACK................................................................................................23 4.3.1 Playback using RAP Test.....................................................................23 4.3.2 Enable/Disable Playback using RAP Test.............................................23 4.4 VOICE OVER LAN................................................................................................23 4.4.1 Voice over LAN Playback Test.............................................................23 4.4.2 Voice over LAN Multiple Playback Test................................................23 4.4.2 Talking Clock Test.............................................................................24 4.4.3 RLTS..................................................................................................24 4.4 PLAYBACK STATION...............................................................................................24 4.4.1 Playback from the Playback Station Test.............................................24 4.5 REMOTE MAINTENANCE TEST....................................................................................25 4.5.1 PCAnywhere Functionality Test...........................................................25 4.6 IRIG-B CLOCK CHANGES TEST..............................................................................25 4.6.1 EXTERNAL CLOCK TESTS......................................................................................25 5. FAULT DETECTION TESTS...............................................................27 5.1 NETWORK CONNECTION..........................................................................................27 5.1.1 Logger Connection Test.....................................................................27 5.1.2 Logger Re-connection Test................................................................27 5.2 LOGGER BACKUP.................................................................................................29 5.2.1 No MO Test.......................................................................................29 5.2.2 Inserting MO Test..............................................................................29 5.3 POWER FAILURE / SHUTDOWN TESTS...........................................................................29 5.3.1 Test Objective....................................................................................30 5.3.2 Shut Down Logger Test......................................................................30 5.3.3 Restart Test.......................................................................................30 5.3.4 Shut Down NiceCLS Server Test..........................................................31 5.3.5 Restart Test.......................................................................................31 Chicago 911 Page 3 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  4. 4. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 1. INTRODUCTION This document describes the Factory Acceptance Tests (FAT) for the Voice Recording System, as will be implemented in Chicago 911 site. This document includes a list for testing the following products: T NiceLog Voice Loggers. N NiceCLS (Call Logging System). N NICE Query application. N The NICE Administration application. T The NICE Supervision Station and application. T The NICE Media Library application. T The NICE RLTS application Chicago 911 Project Page 4 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  5. 5. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 2. TEST ENVIRONMENT AND RECORDING METHODS Recording methods to be used during the tests: R Total Recording from External Audio Source. T The External Trigger Source will be provided by a 12V power supply. T Logger Call information will be passed to the NiceCLS server through the LAN, using TCP/IP. A test environment connection diagram is shown in Figure 1. 1 RAP Audio Trigger Source Source 8 NiceLog Logger Loggers Outputs (1 StandBy) Trigger Adapter Fast Ethernet RLTS LAN Application Workstation including NICE Supervision, Remote Nice Query, NiceADM and Media maintenance NiceLog Playback Library Control Station Figure 1 Chicago 911 Page 5 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  6. 6. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Following is a detailed description of the Logger’s output connections: All the outputs will be connected in one audio bus. The output of the bus will be: Channel 1 – To the Speaker. Channels 2,3 – To the first RAP for playback via the NICE Query application. The clock input will be as follows: T The NICE Supervision Station will include a master clock. T The NiceLog Loggers will receive the IRIG-B clock. Remote maintenance will be as follows: R PCAnywhere will be installed on the NiceLog Loggers, NiceCLS Server and NICE Supervision Station. The modem will be installed on the NICE Supervision Station. 2.1 Test Preparation: Before beginning the test, verify that the following Hardware/Software items are connected and functioning: f NiceLog Voice Recording Equipment: The NiceLog Voice Logger is connected to the extensions and to the audio source simulator. c NiceCLS Call Logging System: The NiceCLS Call Logging System is connected to the LAN as described in figure 1. . NICE Query application: The NICE Query application must be running. This application allows direct access to the CLS Databases holding the call details records. The application is used as a verification-tool to make sure that a call was recorded and holds all the details supplied by the CAD. t NICE Administration application: The NICE Administration application must be running. This application allows definition of users/groups, CLS, Loggers, Media Library and the printers connected to it. Security can be assigned according to users/groups/CLS. a NICE RLTS: The NICE RLTS PC must be running. T NICE Supervision application : The NICE Supervision application must be running. This will allow the NICE Supervision Station to respond to alarms in the case of a system malfunction. t Media Library application : The Media Library application must be running Chicago 911 Project Page 6 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  7. 7. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 to allow access to the Media Library database, and MO label printing. 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 t NiceLog Control application: The NiceLog Control application must be running. It will allow for control and monitoring of the NiceLog Loggers. Chicago 911 Page 7 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  8. 8. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3. LOGGER TESTS 3.1 HARDWARE/DEVICES TESTS 3.1.1 Communication Establishment Test REQUIREMENT COMMUNICATION ESTABLISHMENT TEST METHOD Verify that it is possible to perform a CONNECT operation from the Control workstation to the Loggers. PASS/FAIL CRITERIA The Control workstation shows channel information for each connected Logger. PASS/FAIL DATE/TIME 3.1.2 Disk / Boards Test REQUIREMENT DISK / BOARDS TEST TEST METHOD Perform self-test through the Control workstation. PASS/FAIL CRITERIA Verify that the returned status is OK. PASS/FAIL DATE/TIME 3.1.3 Ready LED Test REQUIREMENT READY LED TEST TEST METHOD Check that after the system completes its start up phase, and that the ready LED flashes green on the Logger front panel. PASS/FAIL CRITERIA Ready LED flashes green. PASS/FAIL DATE/TIME Chicago 911 Project Page 8 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  9. 9. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3.1.4 Tape Out LED Test REQUIREMENT TAPE OUT LED TEST METHOD Set the MO drive to archiving. After a minute, while the MO drive is empty, the Tape out LED turns red. Insert a MO disk in the MO drive. PASS/FAIL CRITERIA Check that the Tape out LED turns off a minute after the cassettes are loaded. PASS/FAIL DATE/TIME 3.1.5 Error LED Test REQUIREMENT ERROR LED TEST METHOD Simulate an error in the system by disconnecting the EXT clock from the Logger. PASS/FAIL CRITERIA Check that the error LED turns red. PASS/FAIL DATE/TIME 3.1.6 Redundant Power Supply REQUIREMENT REDUNDANT POWER SUPPLY TEST METHOD Switching off one of the power supplies. PASS/FAIL CRITERIA -A beep is heard. The led on the power supply turns form green to red. -A message shows up in the workstation/ supervision PASS/FAIL DATE/TIME 3.2 ANALOG AUDIO INTERFACES TESTS 3.2.1 Analog Audio Input Channels Test REQUIREMENT ANALOG INPUT CHANNELS TEST METHOD Using the Control workstation, perform monitoring from each input channel, one by one, to the first output channel. PASS/FAIL CRITERIA Verify that the input signal is received on the output Chicago 911 Page 9 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  10. 10. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 channel connected to the speaker. PASS/FAIL DATE/TIME Chicago 911 Project Page 10 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  11. 11. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 3.2.2 Analog Audio Input Channels Test (AGC/MGC on Input) 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 REQUIREMENT ANALOG INPUT CHANNELS TEST METHOD Using the Control workstation, use record menu>setup all input channels, Set automatic AGC to OFF, Set input gain to minimum. PASS/FAIL CRITERIA Verify that no audio is heard. PASS/FAIL DATE/TIME 3.2.3 Analog Audio Output Channels Test REQUIREMENT OUTPUT CHANNELS SPECIFICATION 4 Analog outputs per unit. REFERENCE TEST METHOD Using the Control workstation, perform monitoring from one input channel, to each of the output channels, one by one. Connect a speaker to each output channel tested. PASS/FAIL CRITERIA Verify that the input signal can be received on each output channel. PASS/FAIL DATE/TIME 3.3 Compression and other Recording/Playback Features 3.3.1 Recording with ACA Compression Rates Test REQUIREMENT RECORDING WITH ACA COMPRESSION RATES TEST METHOD 1. Perform record command using ACA 5.6 for some of the input channels. 2. Wait two minutes. 3. Stop all recordings. 4. Play each recording into output channel number 1 PASS/FAIL CRITERIA Verify that the input signal has been recorded. PASS/FAIL DATE/TIME Chicago 911 Page 11 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  12. 12. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Chicago 911 Project Page 12 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  13. 13. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3.3.2 Energy Detection Test REQUIREMENT ENERGY DETECTION TEST METHOD Demonstrate record activity dependence on the threshold level. PASS/FAIL CRITERIA No activity recorded on maximum threshold. PASS/FAIL DATE/TIME 3.3.3 Trigger Detection Test REQUIREMENT ENERGY DETECTION TEST METHOD Demonstrate record activity dependence on the trigger presence. PASS/FAIL CRITERIA Activity recorded when there is trigger presence. PASS/FAIL DATE/TIME 3.3.4 Energy + Trigger Detection Test REQUIREMENT ENERGY DETECTION TEST METHOD Demonstrate record activity dependence on the threshold level and trigger presence. PASS/FAIL CRITERIA Activity recorded based in a or gate between threshold level and trigger presence. PASS/FAIL DATE/TIME 3.3.5 Volume Control for Loudspeakers Test REQUIREMENT VOLUME CONTROL FOR LOUDSPEAKERS TEST METHOD T Monitor audio from an Input channel to an Output channel. c Connect an Audio Signal to the selected input and a speaker to the selected output. s Observe the Volume control Bar at the WS PASS/FAIL CRITERIA Volume should be controllable. PASS/FAIL DATE/TIME Chicago 911 Page 13 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  14. 14. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Chicago 911 Project Page 14 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  15. 15. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3.3.6 Playback Performance Test REQUIREMENT PLAYBACK PERFORMANCE TEST METHOD Select a recording. Demonstrate Playback functions; play, pause, resume, jump forward, jump backward, stop, loop and skip silence. PASS/FAIL CRITERIA Playback should be controllable according to buttons pushed. PASS/FAIL DATE/TIME 3.3.7 Synchronized Playback Test REQUIREMENT SYNCHRONIZED PLAYBACK TEST METHOD Make four simultaneous calls (using extensions/simulation). Using the NICE Query application, play the four calls in Synchronized Playback. PASS/FAIL CRITERIA Verify that the four calls can be synchronously listened to. PASS/FAIL DATE/TIME 3.3.8 Noise Reduction Test REQUIREMENT NOISE REDUCTION TEST METHOD Playback audio tokens and enables the N.R. and it’s different FILTERS PASS/FAIL CRITERIA Verify that the audio is different from the original. PASS/FAIL DATE/TIME 3.3.7 Output AGC Test REQUIREMENT OUTPU AGC TEST METHOD Record a token that contains loud and quiet parts. Play the token on an output channel and set the AGC flag to on. Chicago 911 Page 15 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  16. 16. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 PASS/FAIL CRITERIA Verify that the audio is heard at one level. PASS/FAIL DATE/TIME Chicago 911 Project Page 16 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  17. 17. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3.4 ARCHIVING/RETRIEVAL TESTS 3.4.1 Media Library Communication Test REQUIREMENT MEDIA LIBRARY COMMUNICATION TEST TEST METHOD On the NICE Supervision Station, test communication to the Media Library. PASS/FAIL CRITERIA Media Library O.K PASS/FAIL DATE/TIME 3.4.2 Automatic Archiving Test REQUIREMENT AUTOMATIC ARCHIVING TEST TEST METHOD Set up the Automatic Archiving. Start Recording on some channels. Insert MO Disk into the MO drive. Check that the MO is loaded successfully for write. Wait until a segment of 20 minutes is archived from each channel. While the MO is in the MO drive, retrieve an audio segment for an arbitrary channel. Do retrieval for each of the MO drive. PASS/FAIL CRITERIA Assure that the workstation indicates that the MO drive is in the “retrieve while archiving” state. After retrieval is completed, check through the Control window that two retrieved tokens were created. Playback the restored tokens. Verify that the audio in these tokens is equal. PASS/FAIL DATE/TIME Chicago 911 Page 17 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  18. 18. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 3.4.3 Retrieval Test REQUIREMENT RETRIEVAL TEST TEST METHOD Obtain a MO disk (from any Logger) that contains at least 20 minutes of audio on at least one channel. Through the workstation, set up the Playback Logger’s MO drive for retrieval. Insert the MO disk in the Loggers MO drive. After loading is complete, press the “Show Medium Contents” button, select a channel and retrieve from the MO disk an audio segment of 20 minutes for an arbitrary channel. PASS/FAIL CRITERIA Assure that the workstation indicates that the MO drive is in “retrieve” state. After retrieval is completed, check through the Control window that a retrieved token was created. Quit retrieval assignment and wait until the MO disk is ejected from the MO drive. PASS/FAIL DATE/TIME 4. SYSTEM TESTS 4.1 N+1 TESTS 4.1.1 N+1 Functional Test - Shutdown REQUIREMENT N+1 FUNCTIONAL TEST - SHUTDOWN TEST METHOD Query the ID of a regular Logger (Logger A). Power Off Logger A. After a few seconds, make a call. Then query the call and play the call. PASS/FAIL CRITERIA Using NICE Supervision, verify that the status of the spare Logger is now “in use.” Verify that the call was Chicago 911 Project Page 18 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  19. 19. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 recorded and played. 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 PASS/FAIL DATE/TIME Chicago 911 Page 19 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  20. 20. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 4.1.2 N+1 Functional Test – Restore REQUIREMENT N+1 FUNCTIONAL TEST – RESTORE TEST METHOD Power On the original Logger (i.e. the one that was previously shut down). Using the application, eject the MO disk from the spare Logger. PASS/FAIL CRITERIA Using NICE Supervision, verify that the status of the Loggers is correct. Verify that the WatchDog LED starts to flash on the original Logger. In addition, the label for the ejected MO disk should have the same ID as the original Logger. PASS/FAIL DATE/TIME 4.1.3 N+1 Functional Test – Priorities REQUIREMENT N+1 FUNCTIONAL TEST – PRIORITIES TEST METHOD Query the ID of two regular Loggers (Loggers A & B) while Logger B is closer to the spare Logger. Power Off Logger A. After a few seconds, Power off Logger B. PASS/FAIL CRITERIA Using NICE Supervision, verify that the status of the spare Logger is now “in use” and backing Logger B. PASS/FAIL DATE/TIME 4.2 NICE Query & NICE Administration Tests 4.2.1 Query NiceCLS DB Test REQUIREMENT QUERY NICECLS DB TEST METHOD Make a call and log it on the logger. Make Query on the CLS using different criteria. PASS/FAIL CRITERIA Get back the results of the query and compare it with the call that was made PASS/FAIL DATE/TIME Chicago 911 Project Page 20 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  21. 21. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 4.2.2 Adding a New User Test REQUIREMENT ADDING A NEW USER TEST METHOD Using the NICE Administration application, add a new User (User A). Verify that User A has authorization to activate the Query application and do playback & synchronized playback. Perform a query. Then perform playback/synchronized playback for the query results. Repeat this test with query authorizations cancelled for User A. PASS/FAIL CRITERIA The ability of the User A to work with the query application changes according to the defined authorization. PASS/FAIL DATE/TIME 4.2.3 User- NiceCLS Privileges Test REQUIREMENT USER-CLS PRIVILEGES TEST METHOD Change the authorization of User A to view/query/edit fields for NiceCLS. PASS/FAIL CRITERIA The ability of the User A to view/query/edit fields of the NiceCLS changes according to the defined authorization. PASS/FAIL DATE/TIME 4.2.4 NiceCLS Authorizations Test REQUIREMENT NICECLS AUTHORIZATIONS TEST TEST METHOD Remove some of the view/query/edit authorizations for the NiceCLS system. PASS/FAIL CRITERIA All the users will automatically inherit the new restrictions for this NiceCLS system. PASS/FAIL DATE/TIME Chicago 911 Page 21 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  22. 22. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Chicago 911 Project Page 22 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  23. 23. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 4.3 Remote Playback 4.3.1 Playback using RAP Test REQUIREMENT PLAYBACK USING RAP TEST METHOD Query a call and request playback. Follow the instructions on the screen and call the defined extension. Hang-up when playback finishes. PASS/FAIL CRITERIA The requested call should play back. PASS/FAIL DATE/TIME 4.3.2 Enable/Disable Playback using RAP Test REQUIREMENT PLAYBACK USING RAP TEST METHOD Using the Administrator application two operations could be done: 1. Eliminate the RAP access: Change the device information in the Output Manager to not configured 2. Change of the user privileges to the RAP channels. PASS/FAIL CRITERIA Playback using the RAP must not be accessible PASS/FAIL DATE/TIME 4.4 Voice over LAN 4.4.1 Voice over LAN Playback Test REQUIREMENT VOICE OVER LAN TEST METHOD Demonstrate transmission and playing of audio tokens via Voice over LAN command. PASS/FAIL CRITERIA Play each token at the WS Speaker. PASS/FAIL DATE/TIME 4.4.2 Voice over LAN Multiple Playback Test REQUIREMENT VOICE OVER LAN Chicago 911 Page 23 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  24. 24. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 TEST METHOD Demonstrate transmission and playing of multiple audio tokens requested from different W/S via Voice over LAN command. PASS/FAIL CRITERIA Play each token at the WS Speaker. PASS/FAIL DATE/TIME 4.4.2 Talking Clock Test REQUIREMENT TALKING CLOCK TEST METHOD Perform playback of a token. PASS/FAIL CRITERIA The Talking Clock can be heard and it is according to the recording time. PASS/FAIL DATE/TIME 4.4.3 RLTS REQUIREMENT RLTS TEST METHOD Transfer of a token to the external MO as wave or aud file. PASS/FAIL CRITERIA -Check the MO for verification. -Open the texts file and verify that it is according to the original information in the query grid. -Play the file: For wave files verify that the talking clock is heard For AUD files use the Nice Media Player. PASS/FAIL DATE/TIME 4.4 Playback Station 4.4.1 Playback from the Playback Station Test REQUIREMENT PLAYBACK FROM THE PLAYBACK STATION TEST METHOD Obtain a MO Disk recorded on one of the Loggers. Erase the relevant audio from the hard disk of the Logger. Then query for a call archived on the MO disk. When requested, insert the MO disk into the MO drive Chicago 911 Project Page 24 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  25. 25. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 of the playback station. Playback the call on the 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 station speaker. PASS/FAIL CRITERIA The call should be heard on the playback station speaker. PASS/FAIL DATE/TIME 4.5 Remote Maintenance Test 4.5.1 PCAnywhere Functionality Test REQUIREMENT FUNCTIONALITY OF THE PCANYWHERE TEST METHOD Using the maintenance PC, dial the NICE Supervision station. After the identification is completed, connect to the Loggers and the NiceCLS Server. PASS/FAIL CRITERIA Connection is made to the NiceCLS Server and the Loggers. PASS/FAIL DATE/TIME 4.6 IRIG- B Clock Changes TEST 4.6.1 External Clock Tests REQUIREMENT EXTERNAL CLOCK TESTS TEST METHOD 1. Using the NICE Supervision, sets the logger source clock to internal. 2. Change the clock on the NICE Supervision Station 1 Hour forwards/backwards. c. Set the logger source clock to external PASS/FAIL CRITERIA Using the Control application, make sure that the Loggers’s clocks were changed accordingly to the IRIG-B source. PASS/FAIL DATE/TIME Chicago 911 Page 25 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  26. 26. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Chicago 911 Project Page 26 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  27. 27. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 5. FAULT DETECTION TESTS 5.1 Network Connection This test verifies that the Nice System is capable of specifying and reporting problems caused by communication malfunction. 5.1.1 Logger Connection Test REQUIREMENT LOGGER CONNECTION TEST METHOD Disconnect the Logger Network cable for 60 Sec. PASS/FAIL CRITERIA The NICE Supervision application displays an alarm bell and a message “Logger is not responding “(appearing next to the specific Logger) PASS/FAIL DATE/TIME 5.1.2 Logger Re- connection Test REQUIREMENT LOGGER RECONNECTION TEST METHOD Reconnect the Logger Network cable PASS/FAIL CRITERIA Check that the NICE Supervision application no longer displays the alarm. The message “Test O.K “appears next to the specific Logger PASS/FAIL Chicago 911 Page 27 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  28. 28. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 DATE/TIME Chicago 911 Project Page 28 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  29. 29. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 5.2 Logger Backup Audio is archived on MO disk for long-term storage. The information on the MO disk can be retrieved when required. The system can detect when the Logger fails to archive (No Media , Drive failure, etc.) 5.2.1 No MO Test REQUIREMENT NO MO TEST METHOD Set the Logger to work in automatic archiving mode without inserting a MO disk into the MO drive. PASS/FAIL CRITERIA The NICE Supervision application displays an alarm bell and a message “No DAT for Automatic Archiving” PASS/FAIL DATE/TIME 5.2.2 Inserting MO Test REQUIREMENT INSERTING MO TEST METHOD Insert a blank MO disk into the MO drive. PASS/FAIL CRITERIA The NICE Supervision application displays no alarm. The message “Test O.K “appears next to the specific Logger PASS/FAIL DATE/TIME 5.3 Power Failure / Shutdown Tests Chicago 911 Page 29 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  30. 30. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 5.3.1 Test Objective Show that NICE Supervision will detect any part of the system that is not functioning, and after the power is back the system will be operational again automatically. 5.3.2 Shut Down Logger Test REQUIREMENT SHUT DOWN LOGGER TEST METHOD Shut down the Logger using the correct Logger shutdown procedure. Wait one minute. PASS/FAIL CRITERIA The NICE Supervision application displays an alarm bell and a message “Logger Not Responding” next to the specific Logger. PASS/FAIL DATE/TIME 5.3.3 Restart Test REQUIREMENT RESTART TEST METHOD Restart the Logger , wait for 5 minutes for the system to boot. PASS/FAIL CRITERIA The NICE Supervision application displays no alarm. The message “Test O.K “will appear next to the specific Logger PASS/FAIL DATE/TIME Chicago 911 Project Page 30 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009 000000000000000000000000000000000000000000000000000000000000000000000000000000000000 6c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f0000
  31. 31. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff 18000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f000501200005012100 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 5.3.4 Shut Down NiceCLS Server Test REQUIREMENT SHUT DOWN THE NICECLS SERVER TEST METHOD Shut down the NiceCLS Server using the correct shutdown procedure. PASS/FAIL CRITERIA The NICE Supervision application displays an alarm bell and a message “Communication failure” in the NiceCLS supervision row in the list. PASS/FAIL DATE/TIME Note: If a NiceCLS failure occurs, the VRS system will not be able to recover lost calls. 5.3.5 Restart Test REQUIREMENT RESTART TEST METHOD Reboot the NiceCLS Server, wait 5 minutes. PASS/FAIL CRITERIA The NICE Supervision application displays no alarm. The message “Test O.K “will appear next to the specific NiceCLS row in the list. PASS/FAIL DATE/TIME Chicago 911 Page 31 of 22 18/06/99 Document Number ATP 0150-01 Rev A0 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009. All rights Reserved 00000000000000000000000000000000000000000000000000000000000000000000000000000000000 46c8c000000ecb223022200000000000000fc0100006400000080b5a2fa00000000000000000000f03f000
  32. 32. 96e650050692302185d2302141691014c852302704d2302744823020200000090c02302acc6230201000000 000e4cc230208693902c80f645678693902c06c23028cb123024c4953545c0000007472666c7472666450 fffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff CHICAGO 911 0118000601190006011a0006011b0006011c0006011d0006011d0006011e0006011f0006011f00050120000501210 003601fa003601fa003601f9003501f9003501f8003501f8003401f8003401f7003301f7003301f6003201f6003101 Chicago 911 Project Page 32 of 32 10/2/99 Document Number ATP 0133-01 Rev A2 The technical materials and drawings herein contain PROPRIETARY INFORMATION and technical data that are trade secrets of NICE Systems Ltd. © NICE Systems 2009

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