International Wi-Fi Roaming
Tel Aviv, Israel - June 2013
How Wi-Fi has become a key component of
connectivity worldwide
www.ipass.com
Wi-Fi | The Consumer Choice for Mobile Data
2
Source: informa telecoms & media
Understanding today’s smartph...
www.ipass.com
• Residents of these countries have a very high
propensity for regularly accessing Wi-Fi via
smartphones.
3
...
www.ipass.com
• Wi-Fi is critical to service provider growth strategies
• Service differentiation is now viewed as the top...
www.ipass.com 5
Wi-Fi Roaming | Market Announcements
www.ipass.com 6
iPass Mobile Network- iPass Inflight
With iPass, you are now free to work online at 30,000 feet
United Sta...
iPass | Optimal Connection Speeds
Performance Suitable for:
Optimal
Connection
Speed
3G/4G
Domestic
3G/4G
Roaming
Wi-Fi
Em...
iPass | Average Data Consumption
Performance
Average Data
Consumption
Time to 1GB
Web Browsing 10 MB per 30 mins 50 hours
...
www.ipass.com
9iPass Proprietary and Confidential
Saving money on data roaming using iPass as an alternative
Smartphone Da...
www.ipass.com
3G/4G Smartphone Data Roaming Savings |
European Traveler within Europe- Post July 2012
$0
$20
$40
$60
$80
$...
www.ipass.com
$0
$100
$200
$300
$400
$500
$600
$700
25MB 50MB 75MB 100MB 125MB 150MB 175MB 200MB
US to EMEA Avg Rate
iPass...
iPass | Strategy and Vision
www.ipass.com
iPass Vision | We Simplify Connectivity
13
iPass Proprietary and Confidential
Terms & Conditions
Captcha
Por...
www.ipass.com
14
iPass Proprietary and Confidential
Continuously Validated Network
• Starting from “no evidence proving or...
www.ipass.com
iPass Vision | We Get People Connected
15
iPass Proprietary and Confidential
Connectivity is increasingly
au...
www.ipass.com
iPass Vision | We Get People Connected
16
iPass Proprietary and Confidential
TodayYesterday Tomorrow
www.ipass.com
iPass Vision | We Get People Connected
17
iPass Proprietary and Confidential
User rates
Dist + index score +...
Open Mobile Client |
- Roadmap for Smartphones & Tablets
Open Mobile Client |
- Email Activation
www.ipass.com
Open Mobile for Smartphones + Tablets |
Email Activation Introduction
Discovery
• Email from IT
• Search
• W...
www.ipass.com
Open Mobile for Smartphones + Tablets |
How it Works: Email Activation
21
Success Unsuccessful Match
Open Mobile Client |
- Additional Smartphone & Tablet Features for Q2
www.ipass.com
• Native hotspot finder
- built into the Open
Mobile client
› Online access
› Hotspots filtered
by what is d...
www.ipass.com
• Speed Test
› Wi-Fi up/download Speed Test – “Connection Quality”
• Session limit messaging
› Notify users ...
www.ipass.com
• Windows Phone 8
› Investigating support for 2H 2013
Open Mobile for Smartphones + Tablets |
Additional Ite...
iPass Mobile Network | Update
www.ipass.com iPASS PROPRIETARY AND CONFIDENTIAL 27
Middle East
& Africa
North America AsiaEurope
Central / South
America
...
www.ipass.com
-
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
iPass Mobile Network | Hotspot Growth (2008-...
www.ipass.com
iPass Mobile Network | Inflight Roadmap
29
Provider Airlines OM Client Login Web
Login
Current Coverage:
GoG...
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iPass Presentation 2013 in Oranus Event

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iPass presentation for the iPass and Oranus Groups customer Event in Israel 2013.
- Outlook on the Gloabl WiFi Market
- iPass Roadmap
- New iPass OpenMobile Activation process.
מצגת של iPass לאירוע הלקוחות של אייפס ואורנוס 2013

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  • Sources:http://www.wbximg.com/includes/documents/data-sheets/Webex-Network-Bandwidth.pdfhttp://www.engadget.com/2010/08/04/facetime-3g-data-consumption-tested-about-3mb-per-minute/https://support.vodafone.ie/system/selfservice.controller?CONFIGURATION=1003&PARTITION_ID=1&CMD=VIEW_ARTICLE&LANGUAGE=en&COUNTRY=ie&USERTYPE=1&ARTICLE_ID=452397
  • Sources:http://www.wbximg.com/includes/documents/data-sheets/Webex-Network-Bandwidth.pdfhttp://www.engadget.com/2010/08/04/facetime-3g-data-consumption-tested-about-3mb-per-minute/https://support.vodafone.ie/system/selfservice.controller?CONFIGURATION=1003&PARTITION_ID=1&CMD=VIEW_ARTICLE&LANGUAGE=en&COUNTRY=ie&USERTYPE=1&ARTICLE_ID=452397
  • Not the same iPass you knewHere to re-earn your businessTransforming iPassTechnology transformation well underwayBroadening Enterprise Mobility portfolioRestructured the operations of our business - agile development, New development center in Silicon ValleyBuilt upon core assets> 1M active users and 3,500 customers – 381 of the Forbes® Global 2000 Solid financials - positive cash flow for 4 consecutive quarters iPass Global Services Fabric – the iPass Cloud (authentication, clearing house, data management) – 7 data centers, highly redundant, 100% uptime since 2003So this transformation and why now?
  • Talk about priorities and the road ahead
  • Need to adjust our rules for the world of wifiThis will mean changes to the way we do business
  • Getting the user equation right is non-trivial. How do we enable users? We don’t have all the answers, but we can look at other successful rating models
  • Getting the user equation right is non-trivial. How do we enable users? We don’t have all the answers, but we can look at other successful rating models
  • Getting the user equation right is non-trivial. How do we enable users? We don’t have all the answers, but we can look at other successful rating models
  • Not the same iPass you knewHere to re-earn your businessTransforming iPassTechnology transformation well underwayBroadening Enterprise Mobility portfolioRestructured the operations of our business - agile development, New development center in Silicon ValleyBuilt upon core assets> 1M active users and 3,500 customers – 381 of the Forbes® Global 2000 Solid financials - positive cash flow for 4 consecutive quarters iPass Global Services Fabric – the iPass Cloud (authentication, clearing house, data management) – 7 data centers, highly redundant, 100% uptime since 2003So this transformation and why now?
  • Not the same iPass you knewHere to re-earn your businessTransforming iPassTechnology transformation well underwayBroadening Enterprise Mobility portfolioRestructured the operations of our business - agile development, New development center in Silicon ValleyBuilt upon core assets> 1M active users and 3,500 customers – 381 of the Forbes® Global 2000 Solid financials - positive cash flow for 4 consecutive quarters iPass Global Services Fabric – the iPass Cloud (authentication, clearing house, data management) – 7 data centers, highly redundant, 100% uptime since 2003So this transformation and why now?
  • Annotations:Post-connect URL launch – (Eurostar) after a connection has been established, a browser window w/ pre-populated URL will launchIn-App Help Walk-thru – OM client will have built-in/detailed user guide to assist new users to on-board/provision OM client (localization issues may limit languages supported)
  • Annotations:Post-connect URL launch – (Eurostar) after a connection has been established, a browser window w/ pre-populated URL will launchIn-App Help Walk-thru – OM client will have built-in/detailed user guide to assist new users to on-board/provision OM client (localization issues may limit languages supported)
  • Not the same iPass you knewHere to re-earn your businessTransforming iPassTechnology transformation well underwayBroadening Enterprise Mobility portfolioRestructured the operations of our business - agile development, New development center in Silicon ValleyBuilt upon core assets> 1M active users and 3,500 customers – 381 of the Forbes® Global 2000 Solid financials - positive cash flow for 4 consecutive quarters iPass Global Services Fabric – the iPass Cloud (authentication, clearing house, data management) – 7 data centers, highly redundant, 100% uptime since 2003So this transformation and why now?
  • iPass Presentation 2013 in Oranus Event

    1. 1. International Wi-Fi Roaming Tel Aviv, Israel - June 2013 How Wi-Fi has become a key component of connectivity worldwide
    2. 2. www.ipass.com Wi-Fi | The Consumer Choice for Mobile Data 2 Source: informa telecoms & media Understanding today’s smartphone user August 2012 Wi-Fi Wi-Fi Wi-Fi Wi-Fi Monthly data traffic, global average • Incredible preference for Wi-Fi on smartphones and tablets
    3. 3. www.ipass.com • Residents of these countries have a very high propensity for regularly accessing Wi-Fi via smartphones. 3 Global| Wi-Fi Adoption Smartphone-originated Data Source: Mobidia 65% (Android) and 66% (iOS) originated on Wi-Fi 82% (Android) and 91% (iOS) originated on Wi-Fi
    4. 4. www.ipass.com • Wi-Fi is critical to service provider growth strategies • Service differentiation is now viewed as the top driver for Wi-Fi, ahead of data offloading • Wi-Fi roaming is a priority › Ranked 8 out of 10 in terms of strategic importance • New monetization models needed › Innovative models that go beyond directly charging customers • First-mover advantage is critical 4 Wi-Fi Roaming | Service Provider Adoption Source: Amdocs, January 2013 Amdocs Unveils Carrier Wi-Fi Survey Results Based on quantitative research by Analysys Mason involving telephone interviews with decision-makers at more than 30 service providers globally, including North America, Caribbean and Latin America, Europe, the Middle East and Asia-Pacific. The research was conducted in October 2012.
    5. 5. www.ipass.com 5 Wi-Fi Roaming | Market Announcements
    6. 6. www.ipass.com 6 iPass Mobile Network- iPass Inflight With iPass, you are now free to work online at 30,000 feet United States Coverage • GoGo Inflight covers the continental United States on US domestic flights • Easy login using the iPass Open Mobile client • Select the inflight SSID (GoGo) and login • Enter the displayed security code when prompted • Available on select aircraft from: Air Canada, AirTran, Alaska, American, Delta, Frontier, Untied, US Airways, Virgin International Coverage • International inflight is available on an increasing number of transcontinental flights • Easy login- Select the inflight SSID • Then open a Web browser and select „roaming‟ • Input your iPass credentials and you are online! • Available on select aircraft from: Aer Lingus, Cathay Pacific, Emirates, Etihad, EVA, Gulf Air, Japan Airlines, Lufthansa, Turkish iPass offers easy, cost-effective inflight Wi-Fi on select US domestic and international flights allowing business travelers hours of productivity while in the air • No need to create a separate account or sign up with your credit card • Significant savings off of the inflight retail rates when using iPass • Works on your smartphone and laptop
    7. 7. iPass | Optimal Connection Speeds Performance Suitable for: Optimal Connection Speed 3G/4G Domestic 3G/4G Roaming Wi-Fi Email Up to 250 KBS Yes Marginal Yes Web Up to 250 KBS Yes Marginal Yes Voice (VoIP) 250 KBS – 500 KBS Yes No* Yes Video 250 KBS– 2 MBS Marginal No* Yes 1. Optimal download speed is the ideal throughput required for best performance, actual data consumption may vary. Example, Facetime on iOS will use 3MBs per minute as will Skype on an iPhone or Android device. However, Skype recommends a minimum of 400 KBS before attempting any type of video call (and states optimal download speed is 500 KBS or higher) 2. While you could use 3G/4G roaming for Voice and Video, the costs associated with roaming makes this not suitable What are the optimal connection speeds required for common tasks on a smartphone or tablet?
    8. 8. iPass | Average Data Consumption Performance Average Data Consumption Time to 1GB Web Browsing 10 MB per 30 mins 50 hours WebEx (Viewing slide presentation) 1.4 MB per minute (Phone) 1.8 MB per minute (Tablet) 11.9 hours(Phone) 9.3 hours (Tablet) Skype/Facetime 3MB per minute 5.6 Hours Video Streaming 3MB – 5MB per minute 3.3 to 5.6 Hours How much data can a user expect to consume for common activities on a smartphone and tablet? How fast will that activity reach 1GB in total usage?
    9. 9. www.ipass.com 9iPass Proprietary and Confidential Saving money on data roaming using iPass as an alternative Smartphone Data Roaming
    10. 10. www.ipass.com 3G/4G Smartphone Data Roaming Savings | European Traveler within Europe- Post July 2012 $0 $20 $40 $60 $80 $100 $120 $140 $160 $180 $200 25MB 50MB 75MB 100MB 125MB 150MB 175MB 200MB Inter EMEA Travel iPass Monthly Rate Low iPass Monthly Rate High 1 hr 2hrs 3hrs 4hrs 5hrs 6hrs 7hrs 8hrs • Assumes $.90 per MB for inter Europe Travel • 25 MB per hour usage European organization with international travelers within Europe can save $174 per smartphone user, per month (8 hours of usage) Monthly Savings Potential Per User This cost savings example produced with the iPass Cost Savings Tool.
    11. 11. www.ipass.com $0 $100 $200 $300 $400 $500 $600 $700 25MB 50MB 75MB 100MB 125MB 150MB 175MB 200MB US to EMEA Avg Rate iPass Monthly Rate Low iPass Monthly Rate High 1 hr 2hrs 3hrs 4hrs 5hrs 6hrs 7hrs 8hrs Monthly Savings Potential Per User 3G/4G Smartphone Data Roaming Savings | European Traveler to the US European based organizations with international travelers to the US can save over $900 per user, per month (8 hours of usage) This cost savings example produced with the iPass Cost Savings Tool. Contact iPass for your own cost savings estimate.
    12. 12. iPass | Strategy and Vision
    13. 13. www.ipass.com iPass Vision | We Simplify Connectivity 13 iPass Proprietary and Confidential Terms & Conditions Captcha Portal Login Day Passes User Credentials 802.1x WEP Identity Verification Ads SMS SSIDs VPN Bad Networks Inflight Free Wi-Fi Signal Strength Hotspot Finder Paid Wi-Fi We speak GIS, OpenAcc ess, Inflight, an d more We rate all networks, tell you about the qualified ones We learn about the conditions of every connection We find bad networks and help you avoid them…
    14. 14. www.ipass.com 14 iPass Proprietary and Confidential Continuously Validated Network • Starting from “no evidence proving or disproving service quality” • Validating service (locations, networks) via real-world data Crowd-sourced • Every use of the service should benefit 10-100 other users • Passive data collection from iPass client usage • Active data input from user-generated ratings, content Rated • Every service location automatically measured and scored • Both positive and negative proofs iPass Vision | Our Design Goals
    15. 15. www.ipass.com iPass Vision | We Get People Connected 15 iPass Proprietary and Confidential Connectivity is increasingly automatic Beyond networks, Wi-Fi is about people and places iPass should know everything about the world of Wi-Fi
    16. 16. www.ipass.com iPass Vision | We Get People Connected 16 iPass Proprietary and Confidential TodayYesterday Tomorrow
    17. 17. www.ipass.com iPass Vision | We Get People Connected 17 iPass Proprietary and Confidential User rates Dist + index score + recent connection data = recommend to user Auth with iPass Validated network + crowd sourced rating data = index score of 78
    18. 18. Open Mobile Client | - Roadmap for Smartphones & Tablets
    19. 19. Open Mobile Client | - Email Activation
    20. 20. www.ipass.com Open Mobile for Smartphones + Tablets | Email Activation Introduction Discovery • Email from IT • Search • Word of mouth Installation • Locate on App stores Activation • Profile & pin Connection • User credentials Users download iOS, Android and Windows Touch App 1 User enters their email address to find matching profile 2 User validates credentials and uses app. Removes activation complexity 3 • Requires too many steps and too much information from users • Challenging for IT to provision client and activation information to users • Not enough information passed back to users 20 Previous Approach Challenges With the Previous Approach New Approach: Email Activation
    21. 21. www.ipass.com Open Mobile for Smartphones + Tablets | How it Works: Email Activation 21 Success Unsuccessful Match
    22. 22. Open Mobile Client | - Additional Smartphone & Tablet Features for Q2
    23. 23. www.ipass.com • Native hotspot finder - built into the Open Mobile client › Online access › Hotspots filtered by what is defined in the profile Open Mobile for Smartphones + Tablets | Open Mobile client for iOS & Android (Q3 2013) 23 iPass Proprietary and Confidential
    24. 24. www.ipass.com • Speed Test › Wi-Fi up/download Speed Test – “Connection Quality” • Session limit messaging › Notify users when approaching time based session limits (iOS, Android) › Disconnect users based on session time (Android) • False positive improvements › Improvements in handling SSIDs that appear to be iPass network locations that in reality are not • Better authentication error messaging › Handling situations where authentication fails • Subscriber management › Manage profile access permissions based on groups users belong to Open Mobile for Smartphones + Tablets | Open Mobile client for iOS & Android (Q3 2013) iPASS PROPRIETARY AND CONFIDENTIAL 24
    25. 25. www.ipass.com • Windows Phone 8 › Investigating support for 2H 2013 Open Mobile for Smartphones + Tablets | Additional Items (2H 2013) iPASS PROPRIETARY AND CONFIDENTIAL 25
    26. 26. iPass Mobile Network | Update
    27. 27. www.ipass.com iPASS PROPRIETARY AND CONFIDENTIAL 27 Middle East & Africa North America AsiaEurope Central / South America Over 3,400 Airport Venues Over 90% coverage of the world’s Top-100 airports Over 70,000 Hotel and Convention Center Venues Over 61,000 Free Hotspots (Open Access) Over 1,800 Airplanes with Premium In-Flight Wi-Fi Over 150 Unique Wi-Fi Networks 35,404 3,297 366,412 8,768 786,902 61,303 Australia & Oceania 1,608 1,244,031 Hotspots + 12M Community spots 123 Countries & Territories1 Sample venues: Open Access (free hotspots) 1 As per the ‘ISO 3166’ list of 249 country codes 2 As measured by Airports Council International, 2010 2 3 Includes 19,663 hotspot also available in Open Access 3
    28. 28. www.ipass.com - 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 iPass Mobile Network | Hotspot Growth (2008-Present) iPASS PROPRIETARY AND CONFIDENTIAL 28 2nd Wave Carrier-deployed Mass Market Use 1st Wave User-deployed Niche Applications 1,244,031
    29. 29. www.ipass.com iPass Mobile Network | Inflight Roadmap 29 Provider Airlines OM Client Login Web Login Current Coverage: GoGo Inflight US and Canadian Domestic Flights Only: Air Canada, Air Tran, Alaska, American, Delta, Frontier, United, US Airways, Virgin America Yes: iOS, Android, Windo ws, Mac No: Windows Touch Yes International Inflight (Panasonic) Select Transcontinental Flights Only: Lufthansa, Japan Airlines (JAL), Emirates, Turkish Airlines, Cathay Pacific, Aer Lingus, Transaero, Etihad, Gulf Air, Garudo, Malinda, EVA Lufthansa Yes Future Coverage: International Inflight (Panasonic) (2H 2013) American Airlines Not initially Yes Aircell (GoGo) (2H 2013) Delta (International Flights) TBD TBD

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