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National Bank MDM Initiative


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Raphael Colsent describes National Bank's path to implementing their enterprise-wide MDM. National Bank is mastering data from over 500 domains and supporting their Basel II, CRM, and BI applications with EBX5.

Colsenet, Raphael "National Bank MDM Initiative,"
Presentation from 2011 MDM and Data Governance Summit in Toronto, Canada, June 2011.

Published in: Technology, Economy & Finance

National Bank MDM Initiative

  1. 1. National Bank MDM initiativeMDM & Data Governance Canada SummitRaphael Colsenet – Manager, BI Data Modeling and Master Data ManagementJune 2011
  2. 2. Agenda National Bank @ a glance Why adopt MDM? The proof is in the pilot MDM goes corporate Walking the MDM talk Sustaining the success Looking forward with MDM MDM delivers results Making MDM work for you (tips)2 MDM Canada Summit 2011
  3. 3. Who we are @ a glance NBC @ a glance Sixth largest bank in Canada and leading bank in Québec Recognized as the strongest bank in North America Total assets in excess of 152 billion Net income for 2010: 1,034 billion 18,000 collaborators Complete range of services – Banking and investment solutions – Securities brokerage – Insurance – Wealth management – Corporate and investment banking – Mutual fund Bloomberg Markets – June 20113 MDM Canada Summit 2011
  4. 4. Drivers for MDM adoption Why Adopt MDM? Business’ 1 Client 1 Bank methodology – Provide best-in-class service regardless of client point of entry at the bank – Eliminating silos and organizational boundaries – Implementation of the new SAP platform – New BI environment Data perspective – Single version of the truth – Centralized application – Improved data quality4 MDM Canada Summit 2011
  5. 5. Embracing MDM as a practice Proof is in the Pilot  Project Risk Compliance under Basel II  EBX used for 3 types of data – Master Data – Xref Data – System parameters  60 domains delivered at completion – Basel asset type – Exposure type – Currency – Country – …  Extremely successful initiative  Reinforced our decision to use EBX as Corporate tool for MDM5 MDM Canada Summit 2011
  6. 6. Evolving MDM MDM goes Corporate More than 500 domains Exponential growth: from 60 to 500+ Domains Multi MDM project in parallel Dedicated MDM team Biggest challenge: Data governance Domains in EBX by applications Basel BI CRM …. 60 Domains 411 Domains 30 domains 15 domains6 MDM Canada Summit 2011
  7. 7. MDM Multi domain MDM goes Corporate  Domains are grouped by business units  empower BU  Share values between applications  Enforce a single domain owner that propagates to other business groups  One central repository  Reusability  Eliminating redundancyEBX Data Steward Data Steward Data Steward Data Steward Data Steward BI Risk HR Personal Commercial Banking BankingApp BI Basel CRM …. 7 MDM Canada Summit 2011
  8. 8. BI benefits from the MDM approach MDM goes Corporate EBX is now the only data source for corporate dimensions Business units are responsible for data quality  Organizational units BI  Client segmentation Data Steward  Product HR  Agreements  Representative  Currency  Geography Data Steward  Industry Personal  Holiday Banking Data Steward IT8 MDM Canada Summit 2011
  9. 9. BI benefits from the MDM approach MDM goes Corporate  MDM enables the propagation of conformed dimensions throughout the BI environment  Uniform terminology amongst all business units EBX MDM BI / Risk DMData Steward DWH  Organizational units  Client segmentation  Product Finance DM  Agreements  Representative Mobile Sales  Currency  Geography force DM  Industry  Holiday …. 9 MDM Canada Summit 2011
  10. 10. Robust MDM Architecture Walk the MDM Talk MDM HUB  Single unified platform ETL  Reduce application foot print  Improve data quality  Reduce IT intervention Web services DWH CRM Transactional applications10 MDM Canada Summit 2011
  11. 11. Agile implementation methodology Walk the MDM Talk  Iterative and rapid delivery cycles (Agile)  Strong business unit implication  Self training  Easy to use technology enables rapid development  Strong user adoption  Reduce development cost by 40% UI Workflow Data StewardEBX Team Production Iterative mode11 MDM Canada Summit 2011
  12. 12. Post production methodology Sustain the Success  MDM owned by business units  Governance committee is in charge of coordinating the changes and evaluating the impact analysis  Workflow guarantees data integrity by ensuring cycle is respected  Data validation rules ensure users respect input parameters (high data integrity)  Versioning allows rollback in case of problems  Flexible security model ensures that users have proper access  Audit log satisfies SOX compliance  Very few interventions by IT teams BI EnvironmentData Steward Business Owner Gatekeeper Production SAP Risk - Basel Other… Data Governance Committee 12 MDM Canada Summit 2011
  13. 13. Evolving the practice Looking Forward  Real time MDM Platform  Propagate MDM vision to other business units  Expand the use of EBX to non MDM data  Eager to deploy EBX 5 ! Woo Hoo !13 MDM Canada Summit 2011
  14. 14. Benefits and ROI MDM Delivers ResultsBusiness advantages • Improved MDM data quality • Single MDM version • Better governance • Business assumes ownership of data and processesIT advantages • Reduced number of applications • Excellent integration with corporate architecture strategies • Single web based product for developers and end users • Extremely fast SDLC14 MDM Canada Summit 2011
  15. 15. Tips for a successful initiative MDM and You  Start with a small initiative  Use the Agile method  Involve partners in the process at the outset  Data governance committee  Data quality team  Data steward15 MDM Canada Summit 2011
  16. 16. Thank you16