Office 365, is cloud right for your company?


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Learn about how Office 365 can fit in your organisation. An in-depth overview with tips from Orbit One.

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Office 365, is cloud right for your company?

  1. 1. Microsoft Office 365<br />Is the cloud right for my company?<br />May 5th, 2011<br />
  2. 2. May 5th, 2011<br />Office 365<br />2<br />
  3. 3. May 5th, 2011<br />Office 365<br />3<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  4. 4. May 5th, 2011<br />Office 365 - Introduction<br />4<br />IntroductionEvolution of the Cloud<br />
  5. 5. May 5th, 2011<br />Office 365 - Introduction<br />5<br />IntroductionEvolution of Microsoft Cloud<br /><br />
  6. 6. May 5th, 2011<br />Office 365 - Introduction<br />6<br />IntroductionOffice 365<br />Spam & Antivirus Protection<br />Documents & Collaboration<br />E-mail & Calendar<br />Real-time Communication & Online Meetings<br />Client Tools<br />
  7. 7. May 5th, 2011<br />Office 365 - Introduction<br />7<br />IntroductionOffice 365<br />BPOS <br />Microsoft Business Productivity Online Services<br />Availablesince 2009<br />SharePoint Online, Exchange Online, Office Live Meeting, OCS<br />Office 365 replaces BPOS<br />Allexisting BPOS users willbemigratedto Office 365<br />
  8. 8. May 5th, 2011<br />Office 365 - Introduction<br />8<br />IntroductionOffice 365<br />
  9. 9. May 5th, 2011<br />Office 365<br />9<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  10. 10. Why Office 365?Should I move to the cloud?<br />Costsaver<br /> License cost VS subscriptioncost (pay as you go)<br /> ALWAYS lessexpensivethan on premise or partner hosting<br />If you take all the costs into account; IT staff, electricity, …<br />No outdated hardware & software<br />Youalways benefit of the newestversion<br />Youdon’t have toworryabout server upgrades<br />“Quick & Easy”<br /> Configure servers on-premise = several days/weeks<br />Subscribefor Office 365 = 1 day<br />19 May, 2011<br />Office 365 – Why Office 365<br />10<br />
  11. 11. Why Office 365?Whymovingto the cloud<br />Whatabout Connectivity?<br />Fastandreliable internet connection in the office is crucial<br /> Upload speed shouldbe 2MB or more (depending on number of users)<br />Ifyou store large files in SharePoint<br />Use Office 2010 (onlysends changes)<br />Invest in high-speed internet (+4MB upload speed)<br />19 May, 2011<br />Office 365 – Why Office 365<br />11<br />
  12. 12. Why Office 365?Pros andCons<br />19 May, 2011<br />Office 365 – WhyOffice 365<br />12<br />Orbit One says:<br />Office 365 is great but you do not always need to use all the components. You can mix and match to get the best solution for your company. <br />Example: Use Office 365 for Exchange only, host your SharePoint extranet at a partner and keep Lync on-premises.<br />
  13. 13. Why Office 365?Office 365 vs. Partner Hosting vs. On-Premises<br />19 May, 2011<br />Title<br />13<br />
  14. 14. Why Office 365?Conclusion<br /><ul><li>Perfect solution for both small and medium Enterprises
  15. 15. Quick & Easy touseandconfigure
  16. 16. What you see is what you get, almost no customizations possible
  17. 17. Mix and match is key if you have special requirements</li></ul>Office 365 = Grown up BPOS thatcancompetewith Google (Gmail, Google Docs, …)<br />19 May, 2011<br />Office 365 – Why Office 365<br />14<br />
  18. 18. May 5th, 2011<br />Office 365<br />15<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  19. 19. May 5th, 2011<br />Office 365 – Subscription<br />16<br />SubscriptionSubscription Types - Overview<br />€22,75*<br />€14,25*<br />€9*<br />free<br />€5,25*<br />Prices per user per month in Europe, subject to change<br />
  20. 20. May 5th, 2011<br />Office 365 – Subscription<br />17<br />SubscriptionOffice 365 For Small Business<br />Plan 1, Plan 2 (P1, P2)<br />Pricing: Starting at €5,25 / month*<br /> Limited Features:<br /> E-mail andCalendar<br />Office Web Apps<br /> Public Websites & Team Site (Limited SharePoint Functionality)<br />Lync Chat & Meetings<br /> Maximum 50 users!<br />DuringBeta<br />25 x P1 subscriptions<br />* in Europe, subject tochange<br />
  21. 21. SubscriptionOffice 365 For Small Business<br />May 5th, 2011<br />Office 365 – Subscription<br />18<br />* in Europe, subject tochange<br />
  22. 22. May 5th, 2011<br />Office 365 – Subscription<br />19<br />SubscriptionOffice 365 For Education<br />Planned Benefits<br /> An online learning environment that uses social-networking to enhance collaboration—all within the familiarity of a classroom environment with extensible boundaries<br /> Large 25 GB mailboxes and the ability to send attachments up to 25 MB<br /> Virtually anywhere-access to email, important documents, contacts, and calendar on nearly any device, including PC, Mac, Windows Phone, iPhone, Android, and BlackBerry<br /> Works with the programs students know and use most—Microsoft Outlook®, Word, Excel®, PowerPoint®, and OneNote®<br /> Student access to Office Web Apps for viewing, sharing and light editing of documents<br /> Team sites to share, manage and search for information and resources<br /> Industry-leading, always-up-to-date anti-virus and anti-spam solutions<br />Replacement for Live@EDU<br />
  23. 23. May 5th, 2011<br />Office 365 – Subscription<br />20<br />SubscriptionOffice 365 For Education<br />Live@EDU / Office 365 for EDU<br />Allows Schools & Educational institutions to offer their students, alumni & student parents free e-mail and collaboration tools<br />Why does Microsoft offer this for free?<br />To familiarize students with the use of Microsoft collaboration products, making it a logical choise when they start a professional career<br />
  24. 24. SubscriptionOffice 365 For Enterprise<br />E1, E2, E3, E4<br /> Full Office 365 Experience<br /> Pricing: €9 - €25,50 / user / month<br />K1, K2 (Kiosk)<br /> “Kiosk workers” without fixed computer<br />Exchange & SharePoint<br /> Pricing: starting at €3,57 / user / month<br />Idealfor people whoworktemporary (students/interims/…) or don’tuse<br />their computer everyday<br />DuringBeta<br /> 25 x E3 + 25 x K2<br />May 5th, 2011<br />Office 365 – Subscription<br />21<br />
  25. 25. SubscriptionOffice 365 For Enterprise - Kiosk<br />May 5th, 2011<br />Office 365 – Subscription<br />22<br />* in Europe, subject tochange<br />
  26. 26. SubscriptionOffice 365 For Enterprise – E1,E2,E3,E4<br />May 5th, 2011<br />Office 365 – Subscription<br />23<br />** Extra volume: $2,50/GB/month, Total maximum of 100 GB / site collection<br />* in Europe, subject tochange<br />
  27. 27. May 5th, 2011<br />Office 365 – Subscription<br />24<br />*<br />Orbit One says:<br />For most companies, E1 is the right choice. If you don’t have Office 2010 licenses already or if you need SharePoint with enterprise features, go for E3<br />* Telephony is notyetavailable(2012)<br />
  28. 28. SubscriptionRemarks<br />Minimum number of seats?<br /> BPOS = 5 seats<br /> Office 365 = 1 seat ! (forallsubscription types)<br />Minimum period?<br /> Minimum of 1 year<br />Decreasing # of licenses/ stopping subscriptionsnotveryflexible<br /><br />May 5th, 2011<br />Office 365 – Subscription<br />25<br />
  29. 29. May 5th, 2011<br />Office 365<br />26<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  30. 30. FeaturesBPOS vs. Office 365<br />May 5th, 2011<br />Office 365 – Features<br />27<br />* Notavailable in 2011<br />
  31. 31. FeaturesOffice 365 - General<br />Microsoft Exchange Online<br /> Exchange 2010, OWA, Lync integration<br />Microsoft SharePoint Online<br /> Features depending on subscription type<br />Microsoft Lync Online<br /> IM, Lync-to-Lync calls, Lync Meetings<br />Microsoft Office Professional Plus <br /> Subscription E3 or E4<br />Office Web Apps<br /> Limited version of Office, online collaboration<br />May 5th, 2011<br />Office 365 – Features<br />28<br />
  32. 32. FeaturesOffice 365 – SharePoint Office Web Apps<br />Office Web Apps<br />From browser, no install needed<br /> Most browsers supported<br />Limited version of Office<br /> Word, Excel, PowerPoint, OneNote<br />Online collaboration<br />2 options/versions:<br /> View: document viewer only, no editing possible<br /> Edit: edit documents in your browser<br />Replacement for Office in future?<br />May 5th, 2011<br />Office 365 – Features<br />29<br />Orbit One says:<br />Office web apps is a fantastic product to view Office documents on any device (phones, tablets, computers without Office) – but editing documents is still limited.<br />
  33. 33. FeaturesOffice 365 – Beta<br />Office 365 currently in Beta<br />Free subscriptionfor Enterprise or SMB<br /> 25 E3 + 25 K1 (Enterprises) or 25 P1 (SMB)<br />until end of October 2011<br />AfterBeta?<br />Youwillbenotifiedwhetheryou want toextendyoursubscription<br />Take a paidsubscription<br />Stop Beta / Service<br />SLA is notofferedduring the Betaperiod<br />May 5th, 2011<br />Office 365 – Features<br />30<br />
  34. 34. FeaturesOffice 365 - Limitations<br />Lync Online<br />Enterprise Voice (call non-Lyncphonesand mobiles)<br />Notyet, first in USA, Belgium: ?<br /> In beginningonlydial-out, no dial-in<br />OnlyPC-to-PC<br /> No replacementforPBX yet<br /> Response groupsnotavailable in first release<br />May 5th, 2011<br />Office 365 – Features<br />31<br />Orbit One says:<br />If you want to use Lync as a full PBX replacement today, go to partner- or on-premises hosting<br />
  35. 35. FeaturesOffice 365 - Limitations<br />Exchange Online<br />Public Folders notavailable<br /> Microsoft solution: Create SharePoint List But no Mail-enabled lists in SharePoint<br /> Orbit One advice:<br /> E-mail Public Folders  Createshared mailbox,Give users full access<br />Calendar & Contact Public Folders  move to SharePoint list<br />Mobile devices<br />Supportedbut manual configurationneeded (no autodiscover)<br />BlackBerry: BES notsupportedanymore, need BIS (from mobile provider)<br />Mailbox sizedepending on subscription type: 500MB – 25GB<br />Somesubscription plans have e-mail archive (unlimited)<br />May 5th, 2011<br />Office 365 – Features<br />32<br />
  36. 36. FeaturesOffice 365 - Limitations<br />SharePoint Online<br />No mail-enabled lists!<br />Availablefeatures depending on yoursubscription type<br /> Office 365 for SMB: verylimited!<br /> Office 365 for ENT: almost full SP 2010 server (notlimitedto foundation features)<br />Currently, OnlyEnterprise usesHTTPsfor Team Site (encryption)!<br />No access to Central Admin, PowerShellneeded<br />Customdevelopment? > onlySandBox solutions supported!<br />Indexingexternal content? Notpossibleyet<br />No official migration tool<br /> 3rd party tools quiteexpensive (MetaLogix)<br />May 5th, 2011<br />Office 365 – Features<br />33<br />
  37. 37. FeaturesOffice 365 - Limitations<br />Office Professional 2010<br />Special editionfor the cloud<br />Same feature set as normallicense<br />Internet connectionneeded<br />Office checks periodicallyifsubscription is stillvalid<br />Limited functionalityafter 30 days<br />Office 2011 for Mac ?<br />Notavailableyetthrough Office 365<br />Buy a normallicense, worksperfectly<br />Allowedtoinstall on 5 computers (same user)<br />eg: desktop at work, notebook, computer at home<br />May 5th, 2011<br />Office 365 – Features<br />34<br />Orbit One says:<br />When people leave your company, no worries about lost licenses!<br />
  38. 38. FeaturesOffice 365 - Service Level Agreement (SLA)<br />Office 365 SLA (tobeconfirmed!)<br />Microsoft guarantees 99,9% uptime<br />Financiallybackedguarantee<br />Iflessthan 99,9%  Charge lessforsubscriptions<br /> No damage claim possible<br /> Critical data is geo-redundant<br /><br />The SLA is notofferedduring the Betaperiod<br />May 5th, 2011<br />Office 365 – Features<br />35<br />Orbit One says:<br />SLA is very good for its price, but higher SLA/support level is not available at extra cost… (partner opportunity?)<br />
  39. 39. May 5th, 2011<br />Office 365<br />36<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  40. 40. ImplementationSample Deployment Schedule<br />May 5th, 2011<br />Office 365 – Implementation<br />37<br />Orbit One says:<br />Using all components trough Office 365 might not be the best solution for you. We can help you make the best choice.<br />
  41. 41. ImplementationOrbit One Deployment Steps<br />May 5th, 2011<br />Office 365 – Implementation<br />38<br />
  42. 42. ImplementationAddyour domain(s)<br />May 5th, 2011<br />Office 365 – Implementation<br />39<br />* Quick Verification* No Direct impact<br />
  43. 43. ImplementationAddyour domain(s)<br />May 5th, 2011<br />Office 365 – Implementation<br />40<br />
  44. 44. ImplementationAuthentication<br />2 waysto manage users in Office 365:<br />Manuallycreate users in Admin portal<br /> Manual configuration<br />Configure users with Microsoft Office 365 Desktop Setup<br />Use On-Premise Active Directory<br />Use AD FSwith Single sign-on (SSO) <br />No mix possible<br />May 5th, 2011<br />Office 365 – Implementation<br />41<br />Orbit One says:<br />Very small companies with limited IT infrastructure should manually create users in Offce365, all others should use ADFS, this will allow them to use other cloud services next to Office 365 and simply manage all their users. <br />The organization is “cloud-ready”<br />
  45. 45. ImplementationAuthentication – AD FS and SSO<br />May 5th, 2011<br />Office 365 – Implementation<br />42<br />
  46. 46. ImplementationAuthentication – AD FS and SSO<br />AD / AD FS On-Premises down ?<br />Office 365 cannotbeused<br />Manual login onlysupportedforAdmin user<br />Dependency! (Single Point of Failure?)<br />Solution: redundant ADFS servers<br />Youcannot combine ADFS with manual login<br />All computers and users in domain!<br /> “Travelling employees” ?<br />May 5th, 2011<br />Office 365 – Implementation<br />43<br />
  47. 47. ImplementationAuthentication – AD FS and SSO<br />Office 365 + AD FS = Futurefor companies<br />AD / AD FS On-premises<br /> User / Group policies<br />WDS / Images / … withneeded software<br />Use ‘old servers’ as domain controller<br />Central directory with users<br />Usedfor multiple online services: Office 365, CRM Online, Azure, …<br />Office 365<br /> SSO (“invisible” for users) andautoconfiguration<br />Don’tneedtoinvest in new hardware<br />May 5th, 2011<br />Office 365 – Implementation<br />44<br />
  48. 48. ImplementationAuthentication – AD FS and SSO<br />Online Resources<br /><br /><br /><br /><br />May 5th, 2011<br />Office 365 – Implementation<br />45<br />
  49. 49. ImplementationConfiguration – Desktop Setup<br />May 5th, 2011<br />Office 365 – Implementation<br />46<br />
  50. 50. Emails / Contacts / Calendar<br />Client-side: direct from Outlook Client<br />Customer candecidewhento move emails, andwhatto move<br />Export PST & Import PST tocloud<br />Migration Tool for batch migration<br /><br />SharePoint documents / sites<br />No official migration tool from Microsoft yet<br />3rd party tools (eg. MetaLogix, MetaVis) quiteexpensive<br />Users<br />Manual creation<br />AD FS<br />May 5th, 2011<br />Office 365 – Implementation<br />47<br />ImplementationData Migration<br />
  51. 51. ImplementationMixed Scenario’s<br />Office 365 supports mixed scenario’s, eg:<br />Exchange Online Services<br />Lync On-premises (Enterprise Voice)<br />Office 365 also supports Coexistence<br />May 5th, 2011<br />Office 365 – Implementation<br />48<br />
  52. 52. ImplementationMixed Scenario’s<br />May 5th, 2011<br />Office 365 – Implementation<br />49<br />
  53. 53. TIP: ConfigurationcanbeautomatedwithPowerShell!<br /><br /><br /><br /><br />May 5th, 2011<br />Office 365 – Implementation<br />50<br />ImplementationConfiguration<br />
  54. 54. May 5th, 2011<br />Office 365<br />51<br />Introduction<br />Why Office 365?<br />Subscription <br />Features<br />Implementation<br />Support and Helpdesk<br />Agenda<br />
  55. 55. Support and HelpdeskWho is your support contact?<br />19 May, 2011<br />Office 365 – Support and Helpdesk<br />52<br />Orbit One says:<br />The Microsoft helpdesk can only be contacted directly for technical / administrative related questions. Orbit One is there to offer you personal training and support.<br />