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Behaving like a rock star Presented by Alan Parker Head of Digital, GolinHarris March 15, 2011
2 The rebel with a cause….  …that has become the storyteller of the 21st century
3 we take clients from one-way mediums to conversation, engagement…..relationships
4 they need to attract and engage with an audience of thousands, millions.  …attracting and engaging with an audience of thousands, millions.
5 Today, they need to be interesting, entertaining, loveable…..
6 So, as we create this new “beings” for brands…. …are we in fact using social media to make celebrities out of our brands?
7 The question is, how do we drive success? What type of celebrity do we want to be?
How to behave like a (digital) rock star “What turns me on about the digital age, what excited me personally, is that you have closed the gap between dreaming and doing”
OK, but how? Are you sitting comfortably? Then let me begin….
10 Objectives, objectives….objectives  It’s a kind of magic?  More like One vision
11 Ernst & Young Australia  Make graduates and undergraduates want to come and work for us
12 St John ambulance   Make more people learn first aid….save more lives
13 Clear objectives Defined rationale Precise communication imperatives  Rock star behaviour
14 Storytelling One hit wonder, one-dimensional act? Innovative and engaging storyteller…
15 Toblerone Excite the influentials….get the evangelists talking, get the socials sharing
16 Don’t run a campaign, tell a story Engage and excite ALL or your audience Understand their needs and wants  Rock star behaviour
17 Be real, be relevant
18 Magnum   A day without pleasure is a day lost
19 Be yourself Remember why you’re great Remember who put you where you are  Rock star behaviour
Conversations and relationships… when the sale comes first and the truth comes second… … when the truth comes first and the sale comes second
21 Orange Twitfix Share our love of movies with our audience
22 Tullamore Dew Celebrate St Patrick’s day
23 Growing your community You can’t be a rock star…… unless you’ve got a bunch of hits
24 Klondike bar Make fun of the consumer
25 Success is understanding your audience  Build upon your previous “hits” – what was hot, what wasn’t? Give them what they want Rock star behaviour
26 Crisis and issues  Dealing with the epic fail….. and the “S” word
27 Terry’s of York
28 CSR and social CSR isn’t just a box tick, a day in a field planting trees.. it’s pervasive and your audience expects to see you doing this within social media…
29 Starbucks – Aids awareness
30 Get involved in something relevant Dedicate real resources – time, budget… Expect nothing in return  Rock star behaviour
31 Innovate  Go a bit GaGa every now and then… Push the boundaries of the tech…
32 Eye writer
33 User generated reality  The single biggest driver of viral activity is human behaviour
34 Be bold, be a bit crazy Scare yourself…and your team Be brave Rock star behaviour
“As a rock star, I have two instincts, I want to have fun and I want to change the world. I have a chance to do both”
Rock star behaviour
37 As a rock star, I have two instincts, I want to have fun, and I want to change the world. I have a chance to do Cheers @digiwedo

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Behaving like a rock star by Alan Parker

  • 1. Behaving like a rock star Presented by Alan Parker Head of Digital, GolinHarris March 15, 2011
  • 2. 2 The rebel with a cause…. …that has become the storyteller of the 21st century
  • 3. 3 we take clients from one-way mediums to conversation, engagement…..relationships
  • 4. 4 they need to attract and engage with an audience of thousands, millions. …attracting and engaging with an audience of thousands, millions.
  • 5. 5 Today, they need to be interesting, entertaining, loveable…..
  • 6. 6 So, as we create this new “beings” for brands…. …are we in fact using social media to make celebrities out of our brands?
  • 7. 7 The question is, how do we drive success? What type of celebrity do we want to be?
  • 8. How to behave like a (digital) rock star “What turns me on about the digital age, what excited me personally, is that you have closed the gap between dreaming and doing”
  • 9. OK, but how? Are you sitting comfortably? Then let me begin….
  • 10. 10 Objectives, objectives….objectives It’s a kind of magic? More like One vision
  • 11. 11 Ernst & Young Australia Make graduates and undergraduates want to come and work for us
  • 12. 12 St John ambulance Make more people learn first aid….save more lives
  • 13. 13 Clear objectives Defined rationale Precise communication imperatives Rock star behaviour
  • 14. 14 Storytelling One hit wonder, one-dimensional act? Innovative and engaging storyteller…
  • 15. 15 Toblerone Excite the influentials….get the evangelists talking, get the socials sharing
  • 16. 16 Don’t run a campaign, tell a story Engage and excite ALL or your audience Understand their needs and wants Rock star behaviour
  • 17. 17 Be real, be relevant
  • 18. 18 Magnum A day without pleasure is a day lost
  • 19. 19 Be yourself Remember why you’re great Remember who put you where you are Rock star behaviour
  • 20. Conversations and relationships… when the sale comes first and the truth comes second… … when the truth comes first and the sale comes second
  • 21. 21 Orange Twitfix Share our love of movies with our audience
  • 22. 22 Tullamore Dew Celebrate St Patrick’s day
  • 23. 23 Growing your community You can’t be a rock star…… unless you’ve got a bunch of hits
  • 24. 24 Klondike bar Make fun of the consumer
  • 25. 25 Success is understanding your audience Build upon your previous “hits” – what was hot, what wasn’t? Give them what they want Rock star behaviour
  • 26. 26 Crisis and issues Dealing with the epic fail….. and the “S” word
  • 28. 28 CSR and social CSR isn’t just a box tick, a day in a field planting trees.. it’s pervasive and your audience expects to see you doing this within social media…
  • 29. 29 Starbucks – Aids awareness
  • 30. 30 Get involved in something relevant Dedicate real resources – time, budget… Expect nothing in return Rock star behaviour
  • 31. 31 Innovate Go a bit GaGa every now and then… Push the boundaries of the tech…
  • 33. 33 User generated reality The single biggest driver of viral activity is human behaviour
  • 34. 34 Be bold, be a bit crazy Scare yourself…and your team Be brave Rock star behaviour
  • 35. “As a rock star, I have two instincts, I want to have fun and I want to change the world. I have a chance to do both”
  • 37. 37 As a rock star, I have two instincts, I want to have fun, and I want to change the world. I have a chance to do Cheers @digiwedo