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Report Writing - Conclusions & Recommendations sections


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Step-by-step guide on how to write the Conclusions and Recommendations sections of a report.

Published in: Business, Technology

Report Writing - Conclusions & Recommendations sections

  1. 1. © 2013 Sherrie Lee REPORT WRITING Writing and Presentation Skills
  2. 2. Conclusion
  3. 3. CONCLUSIONS  Conclusions are logical deductions based on the data in the Findings section  Usually includes a comprehensive summary of the findings  Ends with a statement which will lead to the Recommendations section
  4. 4. CONCLUSIONS  Refer to TB pp. 49-51 for Findings  Refer to TB pp. 66 for Conclusions  What are the similarities between the Findings and Conclusions sections?  What are the differences?  Do you include percentage figures in the Conclusions?
  5. 5. CONCLUSIONS  Sub-headings are the same (change 3.4 to Addictive Game Features)  Respondents’ Profile is not included in the Conclusions  Do not include percentage figures in the Conclusions  Conclusions = summary of findings + logical conclusions
  6. 6. CONCLUSIONS  Try it in your groups: TB p. 69  Refer to the handout on the Introduction and Findings of the Report on Dover Polytechnic  Write the Conclusions (on a separate piece of paper): Don’t lose it – you will need it for a later exercise!  Nominate someone in your group to read out the answer.
  7. 7. CONCLUSIONS The decline in the use of the canteen was due to the following reasons: 3. CONCLUSIONS 3.1 Price and Quality of Food While it was generally agreed that the price was reasonable and the variety wide, more than half of those surveyed felt that the quality of food could be improved upon, particularly in the areas of the taste of the food, size of food portions and freshness of ingredients.
  8. 8. CONCLUSIONS 3.2 Competition Many canteen users, especially staff, were attracted by a new foodcourt at the new neighbourhood shopping centre opposite the Polytechnic. Canteen takings were also affected by the six newly installed non-carbonated health drinks vending machines located in the canteen. Many staff also found sandwiches from the sandwich bar located outside Lecture Theatre 4 of DP tasty and healthy. Compounding the problem could be that the canteen did not seem to serve enough types of healthy food.
  9. 9. CONCLUSIONS 3.3 Canteen Operating Hours Respondents, majority of whom were staff, were dissatisfied with the canteen operating hours. They wished the canteen to be opened as early as 8 am to cater to those who wanted to have breakfast or avoid the lunch crowd. 3.4 Ambience of the Canteen The ambience of the canteen was not conducive for having meals due to the lack of air-conditioning and high noise levels. The music played by the newly installed juke box worsens the situation as the selection of music turns away the adults. Hence, to improve the canteen, recommendations must address the problems identified in the above areas.
  10. 10. SNEAK PEAK  In preparation for the Individual Oral Presentation, practice writing a speech.  Write on one of the following:  Three Things I Regret  Three Ways of Being Successful  Three Things To Do Before I ________  Give examples, reasons, etc.  Write about 300 – 400 words
  11. 11. FOR NEXT LESSON  Read Unit 9; complete Activities 9.1, 9.2  Bring books, newspapers magazines, etc. that were used as reference material  Complete revised Findings
  12. 12. Recommendations
  13. 13. RECOMMENDATIONS  Recommendations should be:  Logical – should flow logically from the conclusions  Relevant – must meet the purpose and the scope as stated in the Introduction section  Feasible – must be practical and workable
  14. 14. RECOMMENDATIONS  How to write recommendations:  Brief – write concisely; any reason for recommendation should only be given if necessary  Clear – do not be ambiguous as to how the suggestion should be implemented  Precise – vague recommendations usually result from insufficient research / analysis
  15. 15. RECOMMENDATIONS  Refer to TB p. 66 for the Conclusions  Refer to TB p. 68-69 for the Recommendations  What’s wrong with the Recommendations?  How would you amend it?
  16. 16. RECOMMENDATIONS  Recommendations have the same subheadings as the Conclusions  4.1 Time Spent on Gaming  4.2 Stress  4.3 Society  4.4 Addictive Game Features
  17. 17. RECOMMENDATIONS  Try it in your groups: TB p. 69  Refer to the handout on the Introduction and Findings of the Report on Dover Polytechnic  Write the Recommendations (on a separate piece of paper) : Don’t lose it – you will need it for a later exercise!  Nominate someone in your group to read out the answer.
  18. 18. RECOMMENDATIONS To help increase usage of the canteen, the following recommendations are proposed: 4.1 Price and Quality of Food To address the problems of size of food portions and freshness of ingredients, the Operations Department should encourage the canteen vendors to provide larger portions of food to customers. The canteen operators should also be told to use only fresh ingredients in their food. This could help to improve the taste of the food. Canteen operators should also look into improving the quality of their food by making weekly or fortnightly changes to the menus.
  19. 19. RECOMMENDATIONS 4.2 Competition Canteen vendors can also try to add more healthy food and beverage to their menu like vegetable salads, sandwiches or health drinks. This can help to draw the crowd away from the new vending machines, sandwich bar and new food court. 4.3 Canteen Operating Hours The canteen should begin operations at 8 am to cater to staff taking breakfast or early lunch. This new measure could be put on trial for one to two months before getting feedback from both staff and canteen vendors on whether the early starting time needs to be adjusted.
  20. 20. RECOMMENDATIONS 4.4 Ambience of the Canteen To improve the ventilation system in the canteen, fans should be installed. In the long run, plans to fully air-condition the food court can be considered. Students’ timetables should be reviewed to allow for staggered lunch hours between 11 am and 2pm so as to minimise the crunch during peak hours. This could also help to reduce the noise level during peak hours. The type of music installed in the juke box machine could be reviewed to ensure that it does not play jarring music that may turn staff off.