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Business Together as a Service: UCaaS offering from Orange Business Services

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Business Together as a Service is a Unified Communications as a Service (UCaaS) offering that provides a complete set of cloud-based collaborative tools - advanced telephony, instant messaging, presence management, unified messaging, fixed-mobile convergence and web-and-video conferencing.

With Business Together as a Service, organizations benefit from agility and cost control as their communications systems move from a Capex to an Opex model, with full reversibility to scale up and scale down according to changing business needs. Adoption and usage have also been simplified and made user-friendly, with end-user profiles defined according to user needs and managed through admin and end-user web portals, and clients available across many devices especially mobile.

The web-based portal provides an administrative console to manage end-user requirements to simplify changes. Users manage their own services, offloading the service desk: call forwarding, single number reach, speed dialing, grouping, filtering, and availability, plus corporate directory access. There is local language support for 31 languages.

The service is delivered globally through Orange data centers worldwide, with performance and security assured with 99.95% availability SLA backed by 24x7 ITIL® support, and a secure architecture that includes VPN connectivity.

Published in: Technology
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