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Partner Webcast – Automate Business Processes in Oracle Cloud

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As part of Oracle’s integrated suite of cloud services for the digital workplace, Oracle Process Cloud Service is focused on empowering the business and simplify business automation with actionable insight and rapid iterations.

Read More @ https://blogs.oracle.com/imc/partner-webcast-automate-business-processes-in-oracle-cloud

Presenter Victor Ameh

Published in: Technology
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Partner Webcast – Automate Business Processes in Oracle Cloud

  1. 1. 3Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Automate Business Processes in Oracle Cloud Victor Ameh Oracle Fusion Middleware Technology & Cloud Specialist Partner Transformation, Innovation & Modernization Center August 8, 2019 Victor.ameh@oracle.com
  2. 2. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 4
  3. 3. Agenda 5Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Digital Business Challenges Why Process Automation Process Automation with OIC Customer Case Studies Summary 1 2 3 4 5
  4. 4. 50% time and cost “Through 2020, integration work will account for 50% of the time and cost of building a digital platform.” Gartner Integration: The Foundation for Digital Business Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Source: www.mx3d.com 6
  5. 5. Integration Was Complex SaaS E-Business Suite PeopleSoft JD Edwards SAP/Other Custom apps On-Premises Spreadsheets Incomplete view of businessInconsistent experience for customers and employeesCostly to upgrade and maintainSlow to deliver and change Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 7 Fragmented Visibility Slow to Deliver Costly to Maintain Inconsistent Experiences
  6. 6. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Why Process Automation? Streamline your digital workforce Confidential – Oracle Internal/Restricted/Highly Restricted 8 Key Challenges • Enterprises of all sizes can bridge the disconnected worlds of SaaS and On Premise systems, people and robots streamlining the digital workforce • Business Owners easily monitor in real-time, end to end process transactions • Developers use a Low Code solution that enables faster delivery of workflow applications in a fraction of traditional solutions
  7. 7. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Oracle Cloud Platform for Integration Confidential – Oracle Internal/Restricted/Highly Restricted 9 Data Governance Process Automation Stream Analytics API Management Application Integration Data Quality Bulk Data Transformation Real Time Data Streaming and Data Replication UNIFIED PLATFORM • Role-based zero code user experience spanning applications, processes, APIs and data integration BUILT-IN INTELLIGENCE • Next-best-action guidance, adaptive case management and recommendations HYBRID AND HETEROGENEOUS • Deploy anywhere; connect any data, any app ACCELERATED DEVELOPMENT • 100+ adapters, crowd sourced recipes and prebuilt integrations
  8. 8. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Process Automation 10 Simplify automation of digital workflows across departments Key Features • Pre-built end-to-end process templates • Visual designer for rules and mobile forms • Pre-built application integrations • Analyze workstream data to optimize • Orchestrate human, robot, chatbot actions
  9. 9. 11Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Visual Process Automation Reduce time-to-value with prebuilt templates and connectors Key Features • Digitize your end to end business processes faster using prebuilt templates • Visual designer for rules and embeddable mobile forms enable seamless UX • Automate process steps by selecting prebuilt connections from shared catalog • Connectors for Blockchain, RPA, IoT, data, SaaS and on-premises applications
  10. 10. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Process Automation 12 Recommends best next step for humans, robots, and chatbots Learns to work better for you • Visual designer for decision milestones independent of implementation details • Decision modeler configures data-driven rules for intelligent automation • Conversational AI exposes select content with recommendations via chatbot
  11. 11. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Process Automation with Simple App Integration 13 The Oracle difference Helps reduce time to value with QuickStart templates • Select app integrations from shared catalog within process builder • Jumpstart workflow automation delivery using pre-built templates • Reduce time to decision with automated business approvals App IntegrationProcess Approval +
  12. 12. RPA Robot Connectors • Oracle Integration and automation leverages computer vision for: – Repetitive, manually intensive tasks – Rapid UX prototyping while API is being built – Business applications without RESTful APIs • Human-in-the-loop Robot adapters quickly and consistently remediate transaction issues • Easily discover Robots with RPA adapters orchestrate human and digital worker tasks Prebuilt adapters scale your digital workforce Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 14
  13. 13. Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Process Automation 15 Orchestrates RPA robots for any application Learns to build your digital workforce • Visual designer to select RPA recipe and automate legacy system interactions • Robot executes repetitive tasks with easy “record and playback” modelling • Operational analytics leverage execution data to reduce cost of compliance RPA IntegrationDigital Process + Create RPA Integration MyCreditApp MyCreditApp
  14. 14. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Use Case #1 Human Task Automation • Transform manual repetitive tasks by people into automated RPA transactions executed by Robots • Go the next level of transformation and accelerate your digital workforce initiatives • Execute at a fraction of the time Example: Update Customer Records across multiple apps. Convert manual activities into streamlined RPA automations orchestrated by a process From Manual Process To Automated & Digitized Process
  15. 15. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Use Case #2 Broader Integration with Robots • When the target systems do not have APIs or there is no Oracle Integration Cloud Adapter, leverage UiPath RPA Adapter to trigger RPA Process to be executed in an unattended manner • UiPath Robots offer alternative integration via Application User Interfaces Example: Customer Onboarding across multiple systems Legacy CRM Oracle Sales Cloud OIC Adapter
  16. 16. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Use Case #3 Robot-Led Automations • UiPath Robots initiate human repeatable processes • If Robot cannot proceed (data problem, technical problem, others), the robot can delegate the exception to a process involving knowledge workers (business or IT) that know how to handle problems Example: Route Robot errors to business users that understand how to solve data problems (invoice without addresses, not possible to save transactions in target system, etc) IF EXCEPTION
  17. 17. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | What Robotic Process Automation is NOT! Best Practices and Recommendations • Robotic Process Automation IS NOT an orchestration engine • RPA Processes that connect to multiple applications in a single transaction become more fragile and it is difficult to manage errors and exceptions • Model RPA processes connecting to a single application and let an orchestration engine manage the delegation and proper RPA Process sequence. By separating orchestration from automated applications, there is a better delegation of duties and it is easier to manage exception handling and error outside the RPA solution • Robotic Process Automation CANNOT replace human decisioning • RPA is used to automate what humans do. But there are situations where human intervention is needed. For these cases, you need a Process technology that can loop in the appropriate persons to make an informed decision • Robotic Process Automations EXECUTE at the pace of humans • If you need high throughout batch oriented integrations RPA may not be the most effective way. UI adds overhead when transacting against a backend system
  18. 18. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Process Automation Disruptors Speed and Enterprise-Grade Results with RPA • Co-Selling agreement between UiPath and Oracle announced at #OOW17 • UiPath RPA complements Oracle Integration Cloud for legacy apps • Empowers your digital workforce with RPA robot, human, and AI interactions
  19. 19. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Integrating the UiPath Digital Workforce Solution Overview 21 Digital Worker • UI Automation e.g. “Eyes and hands” of process automation • Highly accurate computer vision technology • Complex rule-based and intelligent automation • Advanced exception-handling capabilities Robot Management Console • Deployment, monitoring, scheduling and auditing • Advanced analytics and reporting • Enterprise-grade security • Multi-tenancy • Complex APIs Business Process Designer • Highly visual process modelling tool • Drag & Drop capability • User activity recorder • Built-In libraries of activities • Low-code experience 30% APIs 20% .net + Plugins 50% Non-Desktop , VDI, Custom apps and Legacy Apps Extending the scope and capability of Oracle Process Automation * Illustration purposes only
  20. 20. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Robotic Process Automation Use Cases Opportunities to use RPA technology • Automate an existing manual task or process with minimal process re- engineering • Reduce or remove head count from batch data input and output tasks or data rekeying • Link to external systems that cannot be connected to through other IT options • Avoid major system integration projects or specific new major application deployments • Replace individual "shadow or citizen IT" desktop automation with enterprise wide automation
  21. 21. Deployment Option #1 UiPath Orchestrator running on Customer Data Center Confidential – Oracle Internal/Restricted/Highly Restricted 23 Oracle Public Cloud Customer Data Center Oracle Integration Cloud UiPath Orchestrator UiPath Robot #1 UiPath Robot #2 UiPath Robot #n … App A App B App N
  22. 22. Deployment Option #2 UiPath Orchestrator on Public IaaS Confidential – Oracle Internal/Restricted/Highly Restricted 24 Oracle Public Cloud Customer Data Center Oracle Integration Cloud UiPath Orchestrator UiPath Robot #1 UiPath Robot #2 UiPath Robot #n … App A App B App N IaaS (Oracle, Azure, AWS)
  23. 23. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 25 Demonstration Process Automation + Robotic Process Automation
  24. 24. 26Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Get Started Today • Learn More - oracle.com/process • Try it Now - cloud.oracle.com/tryit https://blogs.oracle.com/iot/
  25. 25. Q&A 27 Victor Ameh Oracle FMW and Cloud Consultant victor.ameh@oracle.com ISV Migration Center blog: http://blogs.oracle.com/imc ISV Migration Center email: partner.imc@beehiveonline.oracle.com

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