US based IT consulting firm uses opmanager to manage 1500 devices

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US-based IT consulting firm manages 1500 devices using OpManager

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US based IT consulting firm uses opmanager to manage 1500 devices

  1. 1. About the customer Specialties Loan and Account Origination Software, Outsourced Loan Processing, Performance Analytics Industry Computer Software Employees 201-500 Location United States
  2. 2. Monitoring Requirements • Simple and Unified network monitoring console • Monitor servers across multiple vendor OS • To spot network hiccups and get alerted instantly • Periodic reports on the performance of the devices
  3. 3. How did ManageEngine OpManager fulfill their requirement
  4. 4. OpManager EE Architecture 1500 Network Devices
  5. 5. Server Monitoring  Monitors servers, services and applications across multiple vendor OS  Over 300 server performance metrics including CPU utilization, partition-wise disk space and memory utilization  Monitors VMware ESX servers and Guest OS performance  Resolve server performance problems instantly.
  6. 6. Network Fault Management  Isolate and troubleshoot a network fault quickly  Be notified through Email, SMS and via RSS feeds  Automate resolutions by plugging-in your own programs/scripts  Trouble-shoot using tools such as Process diagnostics, Mib Browser etc  Enable automatic trouble-ticketing through ServiceDesk Plus
  7. 7. Reporting  Over 100 in-built reporting profiles  Custom reports  Top N reports: on resource performance or availability  Scheduled, automated emailing of periodic reports  Business snapshot based reports
  8. 8. Thank You prince.jabakumar@zohocorp.com

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