OpManager – ServiceDesk Plus integration Integrated ticketing with SDP
<ul><li>OpManager is a powerful, easy-to-use network monitoring software for managing your complete IT infrastructure </li...
ServiceDesk Plus is a web-based ITIL HelpDesk and Asset Management software
Steps involved in integrating OpManager with ServiceDesk Plus
 
 
Server Details Authentication Details Email Settings
<ul><li>Lets us see how OpManager and ServiceDesk Plus work together </li></ul>
Integrating OpManager with ServiceDesk Plus will help you to automatically log OpManager alarms as trouble tickets in Serv...
Alarm generated in OpManager Raises a ticket in SDP Ticket assigned to a technician  IF Alarm gets cleared automatically T...
 
 
<ul><li>For more information, Visit </li></ul><ul><li>http://www.opmanager.com/ </li></ul><ul><li>& </li></ul><ul><li>Down...
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OpManager integration with ServiceDesk Plus

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OpManager integrates with ServiceDesk Plus(SDP) to give an efficient network fault management system that helps network administrator to automate creation and assigning of trouble–tickets.

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OpManager integration with ServiceDesk Plus

  1. 1. OpManager – ServiceDesk Plus integration Integrated ticketing with SDP
  2. 2. <ul><li>OpManager is a powerful, easy-to-use network monitoring software for managing your complete IT infrastructure </li></ul>
  3. 3. ServiceDesk Plus is a web-based ITIL HelpDesk and Asset Management software
  4. 4. Steps involved in integrating OpManager with ServiceDesk Plus
  5. 7. Server Details Authentication Details Email Settings
  6. 8. <ul><li>Lets us see how OpManager and ServiceDesk Plus work together </li></ul>
  7. 9. Integrating OpManager with ServiceDesk Plus will help you to automatically log OpManager alarms as trouble tickets in ServiceDesk Plus.
  8. 10. Alarm generated in OpManager Raises a ticket in SDP Ticket assigned to a technician IF Alarm gets cleared automatically Ticket created in SDP will be closed Technician will resolve the issue Else Issue resolved
  9. 13. <ul><li>For more information, Visit </li></ul><ul><li>http://www.opmanager.com/ </li></ul><ul><li>& </li></ul><ul><li>Download OpManager 30-days free trail now </li></ul>
  10. 14. [email_address]

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