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Oracle Integration Cloud Service: Closed Loop Ordermanagement with SAP, Salesforce and ICS

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Integrating distributed systems with each other consistently has been a challenging topic over the past decades. In the context of digital transformation, companies are using Software as a Service (SaaS) applications to address standard processes, so that they can focus on improving and evolving the core business. Since cloud and on-premise systems need to be integrated, this means more complexity. This session will demonstrate how cloud to on-premise integrations can be done consistently using Oracle ICS. Our example depicts a use case, where the lifecycle of an order is shown. We will explain which steps are needed, and also which components are used to implement the use case, to integrate on-premise SAP with Salesforce.com.

Presented at DOAG 2016 in Nuremberg.

Published in: Technology
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Oracle Integration Cloud Service: Closed Loop Ordermanagement with SAP, Salesforce and ICS

  1. 1. © OPITZ CONSULTING 2016  überraschend mehr Möglichkeiten! © OPITZ CONSULTING 2016 Closed Loop Ordermanagement with SAP, SFDC and Oracle ICS Cornelia Spanner – Consultant Alexander Däubler – Managing Consultant Oracle Integration Cloud Service
  2. 2. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 2 People  Cornelia Spanner  Consultant  Competence Unit SOA/BPM  Alexander Däubler  Managing Consultant  Competence Unit SOA/BPM
  3. 3. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 3 Company  Opitz-Consulting Deutschland GmbH  Founded in 1990  11 locations in Germany and Poland  Oracle Platinum Partner  Project specialists in various areas  Integration  Modern Clients  Big Data  …
  4. 4. © OPITZ CONSULTING 2016 Seite 4 Agenda 1 2 3 4 Introduction Business Case / Solution Architecture Hybrid Integration using ICS Live-Demo Oracle Integration Cloud Service
  5. 5. © OPITZ CONSULTING 2016 Seite 5 Agenda 1 2 3 4 Introduction Business Case / Solution Architecture Hybrid Integration using ICS Live-Demo Oracle Integration Cloud Service 1
  6. 6. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 6 Integration – Then And Now  Integrating distributed systems with each other  Has been a challenge for many years  Is still complex  With more and more SaaS applications in use the complexity is even growing  On-premise 2 On-premise  On-premise 2 Cloud  Cloud 2 Cloud
  7. 7. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 7 Cloud Integration Types  Hybrid approach  Both cloud and on-premise applications must be integrated  Full iPaaS scenario  Most integrations need to be done between cloud-based applications  Center of gravity has moved to the cloud  Oracle ICS as iPaaS solution supporting both types
  8. 8. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 8 iPaaS – General Advantages  Quick realization of integrations  Browser based development  Less know how needed (quick start)  Simplified maintenance  Implementation without installation  No deployment but activation of integrations  No installation, backup, patching etc.  Everything is done by the iPaaS provider
  9. 9. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 9 ICS – Key Features  Quick realization of integrations 2.0  Pre-built integrations  Available through Oracle Cloud Marketplace  Can be customized and activated  Rapid payload mapping using Oracle Recommends  Rich Connectivity with Cloud & On-premise Connectors  „BPEL like“ orchestration of service calls  Hybrid scenarios supported  Secure On-premise integration using lightweight Connectivity Agent
  10. 10. © OPITZ CONSULTING 2016 Seite 10 Agenda 1 2 3 4 Introduction Business Case / Solution Architecture Hybrid Integration using ICS Live-Demo Oracle Integration Cloud Service 2
  11. 11. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 11 Business Case  Common customer scenario  SAP as on-premise ERP  SFDC as SaaS CRM  Order created in SFDC has to be synched with SAP and vice versa
  12. 12. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 12 Challenges / Solution Architecture  Challenges  APIs using complex data models  Security concerns  Solution Architecture  Leveraging ICS palette of adapters  SAP  SFDC  Using ICS Connectivity Agent for hybrid communication  On-Premise Agent always initiating the communication with ICS  No Firewall exceptions need to be defined
  13. 13. © OPITZ CONSULTING 2016 Seite 13 Agenda 1 2 3 4 Introduction Business Case / Solution Architecture Hybrid Integration using ICS Live-Demo Oracle Integration Cloud Service 3
  14. 14. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 14 Order Creation (Salesforce2SAP integration) Closed Loop Ordermanagement Seite 14 Integration Platform as a Service ON-PREMISE AGENT ICS Components involved: (1) Salesforce Connection (2) On-Premise Agent (3) SAP Connection (4) Integration definitions (1) OrderCreation (2) OrderStatusUpdate ON-PREMISEFIREWALL (1) (3) (2)(4)
  15. 15. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 15 Salesforce2SAP_Integration
  16. 16. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 16 Order Status Update (SAP2Salesforce integration) Closed Loop Ordermanagement Seite 16Closed Loop Ordermanagement Seite 16 Integration Platform as a Service ON-PREMISE AGENT (1) (3) (2)(4) ICS Components involved: (1) SOAP Connection (2) On-Premise Agent (3) SAP Connection (4) Integration definitions (1) OrderCreation (2) OrderStatusUpdate (5) Salesforce Connection ON-PREMISEFIREWALL SOAP INTERFACE (5)
  17. 17. © OPITZ CONSULTING 2016 Oracle Integration Cloud Service Seite 17 SAP2Salesforce_Integration
  18. 18. © OPITZ CONSULTING 2016 Seite 18 Agenda 1 2 3 4 Introduction Business Case / Solution Architecture Hybrid Integration using ICS Live-Demo Oracle Integration Cloud Service 4
  19. 19. © OPITZ CONSULTING 2016 Seite 19Oracle Integration Cloud Service Any Questions?
  20. 20. © OPITZ CONSULTING 2016  überraschend mehr Möglichkeiten! @OC_WIRE OPITZCONSULTING opitzconsulting opitz-consulting-bcb8-1009116 WWW.OPITZ-CONSULTING.COM Seite 20 Cornelia Spanner Consultant Competence Unit SOA/BPM Opitz Consulting GmbH Kirchstraße 6, 51647 Gummersbach Telefon: +49 173/7279572 Mail: cornelia.spanner@opitz-consulting.com Twitter: @cospamuc Oracle Integration Cloud Service
  21. 21. © OPITZ CONSULTING 2016  überraschend mehr Möglichkeiten! @OC_WIRE OPITZCONSULTING opitzconsulting opitz-consulting-bcb8-1009116 WWW.OPITZ-CONSULTING.COM Seite 21 Alexander Däubler Managing Consultant Competence Unit SOA/BPM Opitz Consulting GmbH Kirchstraße 6, 51647 Gummersbach Telefon: +49 173/3883421 Mail: alexander.daeubler@opitz-consulting.com Oracle Integration Cloud Service

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