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Beautiful ROI: How OpenText WCM Brings Measureable Returns

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A North American-based diversified financial services company
with over 16 million clients worldwide has seen a 103% increase in ROI.
Read The Total Economic Impact of OpenText™ TeamSite study to see how organizations like yours are saving time and money with TeamSite.

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Beautiful ROI: How OpenText WCM Brings Measureable Returns

  1. 1. OpenText Confidential. ©2017 All Rights Reserved. 1 Beautiful ROI: How OpenText WCM Brings Measureable Returns
  2. 2. OpenText Confidential. ©2017 All Rights Reserved. 2 The Total Economic Impact™ of OpenText™ TeamSite Cost Savings And Business Benefits Enabled By TeamSite The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  3. 3. OpenText Confidential. ©2017 All Rights Reserved. 3 It’s not often that an organization can achieve 103% return on an investment. But according to a Forrester Consulting study, one financial services company did just that. Beautiful ROI The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  4. 4. OpenText Confidential. ©2017 All Rights Reserved. 4 Forrester interviewed an existing OpenText TeamSite customer with four years of experience using TeamSite. The organization is a North American-based diversified financial services company with over 16 million clients worldwide. Its lines of business include personal and commercial banking, insurance, investor services, and more. The Organization OpenText TeamSite increases the reuse of assets across different channels and corporate entities. It works very well. —Senior director, the organization “ The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  5. 5. OpenText Confidential. ©2017 All Rights Reserved. 5 The organization had used a combination of homegrown solutions to manage its digital content. These homegrown solutions required heavy IT involvement – and business users could not manage, update, reuse, or deploy content themselves. The Situation The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  6. 6. OpenText Confidential. ©2017 All Rights Reserved. 6 Main drivers for the organization included: • The need for a common platform for content creation, deployment, and management • A need to disengage IT from the content creation and management cycle and reduce their overall involvement • The ability to respond more quickly to business needs • The automation of processes and data required to meet regulatory and compliance requirements • A reduction of custom development requirements The Challenges The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  7. 7. OpenText Confidential. ©2017 All Rights Reserved. 7 The organization purchased and deployed OpenText TeamSite for its digital experience needs. Now, TeamSite’s Web Content Management (WCM) solutions streamline and simplify all that, as well automating the management of content and workflows to meet regulatory and compliance requirements. The Solution The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  8. 8. OpenText Confidential. ©2017 All Rights Reserved. 8 The organization has seen a 103% ROI Read The Total Economic Impact of OpenText™ TeamSite study to see how organizations like yours are saving time and money with TeamSite. The Benefits The savings we’ve achieved using TeamSite for enabling self- service for business users are quite significant. Our users who manage content on a daily basis save from 1 to 4 hours per day. —Senior director, the organization “ The Total Economic Impact™ of OpenText™ TeamSite, an October 2016 commissioned study conducted by Forrester Consulting on behalf of OpenText.
  9. 9. OpenText Confidential. ©2017 All Rights Reserved. 9 For more information contact us at CEMsolutions@opentext.com Download Study The Total Economic Impact™ of OpenText™ TeamSite Cost Savings And Business Benefits Enabled By TeamSite

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