OpenSymmetry WorldatWork 2013 Conference Breakout Session - Show Me The Numbers

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Trevor Dunham, Director Business Intelligence & Analytics at OpenSymmetry presented to a full house at the 2013 WorldatWork Spotlight on Sales Comp Conference in Chicago on September 10th, 2013.

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OpenSymmetry WorldatWork 2013 Conference Breakout Session - Show Me The Numbers

  1. 1. Show Me the Numbers Turning SPM Information into Actionable Insight with Dashboard Analytics Trevor Dunham
  2. 2. MONRONEY   WHO  IS   MIKE & what does he have to do with this presentation?
  3. 3. Show Me the Monroney
  4. 4. Concepts of effective Visual Data Communication Adaptation of: Stephen Few Information Dashboard Design
  5. 5. 987947286245924060290392 370023095370705702790728 532080290073025012702720 272903923700837508207851
  6. 6. 0- 5- 1- 6- 2- 7- 3- 8- 4- 9-
  7. 7. 987947286245924060290392 370023095370705702790728 532080290073025012702720 272903923700837508207851 Product  Group Product  A Product  B Product  C Product  D Product  E YTD  Sales $595,651.44 $1,584,075.07 $989,614.32 $598,973.33 $1,413,795.02 $5,182,109.18 QTD  Sales $78,375.19 $208,430.93 $130,212.41 $78,812.28 $186,025.66 $681,856.47 MTD  Sales $32,656.33 $86,846.22 $54,255.17 $32,838.45 $77,510.69 $284,106.86 1  Month  Ago $24,492.25 $82,503.91 $67,818.96 $57,467.29 $58,133.02 $290,415.43 2  Months  Ago $21,226.61 $73,819.29 $75,957.24 $47,615.75 $65,884.09 $284,502.98 3  Months  Ago $16,328.17 $53,627.54 $98,337.49 $71,834.11 $72,666.28 $312,793.59
  8. 8. What Keeps you Up at Night
  9. 9. It’s Easy to Build a Bad Dashboard
  10. 10. Really, Easy!
  11. 11. Really, Really, Easy!!!
  12. 12. 5 STEPS to effective Dashboard Analytics
  13. 13. STEP 1: Assess Current State & Desired State Maturity
  14. 14. The Business Intelligence Maturity Model Opera'onal   Aware   Focused   Predic've   What  has  happened?   Why  did  it  happen?   What  will  happen  if?   This  is  about  to  happen  
  15. 15. Operational Aware Broadening  Adop'on   &  Narrowing  Data  Gaps   Minimal  &  Non-­‐ intui've  Report   Capabili'es   One-­‐off  Report   Requests   Isolated  Data/ Applica'ons   Focused Defined  Metric   Framework   Business  Objec'ves   Drive  BI  Direc'on   Basic  Analy'cal   Modeling   Predictive Enterprise  Performance   Culture   Integrated  Data   Source   360  View   Assess,  Review,  Revise   Limited  Self-­‐Service   Spreadsheet  Anarchy   Define  &  Execute  a   Capabili'es  Roadmap   Share,  Communicate,   and  Foster   Accounatability  for   Informa'on   Conduct  Maturity   Assessment   What  has  happened?   Why  did  it  happen?   What  will  happen  if?   This  is  about  to  happen  
  16. 16. Assessing Current State and Future State People   Process   Technology   • Engagement   • Sa'sfac'on   • Leadership   • AVract  and  Retain   • Accessibility   • Flexibility   • Business  Opera'ons   • Strategy   • Financial  Impacts   • Organiza'onal  Alignment   • Features   • Capabili'es   • Data  Quality   • Data  Richness   • Technology  Strategy   Business  and  Informa'on  Technology  
  17. 17. The Sweet Spot of Information Insight Informa'on  Producers   Informa'on  Consumers    Autonomous      Controlled   Sta'c   Reports   Interac've   Reports   Ad-­‐Hoc   Query   Data   Discovery   Data   Dump  
  18. 18. For access to the remainder of this presentation, please visit our website for a direct download of the entire presentation here. STEP 2: Be User Centric

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