BusinessIntelligence Maturity#caldc3Extending	  the	  intelligence	  of	  your	  TrueComp	  solu7on	  into	  ac7onable	  i...
#caldc3THE	   FUTURE	   WILL	  BE	  	  INVENTED	  	  THROUGH	  INFORMED	  RISK	  
BUSINESSANALYTICS	  How	  an	  organiza8on	  arrives	  	  at	  DECISIONS 	  	  	   	  	  INFORMED	  BY	  DATA	  
Data	   Context	   Crea8vity	   Insight	  The	  raw	  material	  of	  our	  craJ	  From Data to InsightSpecific	  business	...
The Sweet Spot of Information Insight#caldc3	   	   	  Autonomous 	  	  Informa8on	  Consumers	   Informa8on	  Producers	 ...
Callidus TrueComp BI Capabilities#caldc3Crystal	  Reports	   WebIntelligence	   Xcelsius	  Repor8ng	  Predictable	  Ques8o...
Highlight	  Outliers	  Provide	  an	  Alert	  on	  High	  Calorie	  Items	  Provide	  a	  Comparison	  of	  Grocery	  Cate...
The BI Maturity Model#caldc3Basic:	  • Minimal	  &	  non-­‐intui8ve	  report	  capabili8es	  • Low	  adop8on	  • Unable	  ...
The BI Maturity Model#caldc3People	  • Engagement	  • Sa8sfac8on	  • Leadership	  • A`ract	  and	  Retain	  Process	  • Ac...
Actionable Steps to Insight#caldc3Next	  Week	  Complete	  the	  BI	  Maturity	  Assessment	  Assess	  the	  gap	  from	  ...
#caldc3
OpenSymmetry - Business Intelligence Maturity
OpenSymmetry - Business Intelligence Maturity
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OpenSymmetry - Business Intelligence Maturity

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OpenSymmetry Breakout Session during the Callidus Customer Connections Conference in Las Vegas - May 2013. Presenter: Trevor Dunham, Director of Business Intelligence with OpenSymmetry

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OpenSymmetry - Business Intelligence Maturity

  1. 1. BusinessIntelligence Maturity#caldc3Extending  the  intelligence  of  your  TrueComp  solu7on  into  ac7onable  insight.  
  2. 2. #caldc3THE   FUTURE   WILL  BE    INVENTED    THROUGH  INFORMED  RISK  
  3. 3. BUSINESSANALYTICS  How  an  organiza8on  arrives    at  DECISIONS          INFORMED  BY  DATA  
  4. 4. Data   Context   Crea8vity   Insight  The  raw  material  of  our  craJ  From Data to InsightSpecific  business  knowledge  Our  innate  ability  to  solve  problems  
  5. 5. The Sweet Spot of Information Insight#caldc3      Autonomous    Informa8on  Consumers   Informa8on  Producers    Controlled  Sta8c  Reports  Interac8ve  Reports  Ad-­‐Hoc  Query  Data  Dump  Data  Discovery  Business Analytics
  6. 6. Callidus TrueComp BI Capabilities#caldc3Crystal  Reports   WebIntelligence   Xcelsius  Repor8ng  Predictable  Ques8ons  Pixel  Perfect  Design  Consistently  Fast  Managed  Deployment  Ad-­‐Hoc  Drill  Through  Analysis  Unredictable  Ques8ons  Ease  of  Report  Design  Self-­‐Service  Authoring  Real-­‐Time  deployment  Interac8ve  Repor8ng  Advanced  Visualiza8on  High  Interac8vity  Clarity  of  Data  Drive  Strategic  Behaviors  What-­‐If  Modeling  Actuate  
  7. 7. Highlight  Outliers  Provide  an  Alert  on  High  Calorie  Items  Provide  a  Comparison  of  Grocery  Categories  Graph  by  Category  Don’t  Ignore  Data  Problems  Deli  Packaged  Dairy  Produce  
  8. 8. The BI Maturity Model#caldc3Basic:  • Minimal  &  non-­‐intui8ve  report  capabili8es  • Low  adop8on  • Unable  to  easily  handle  changes  • Significant  data  gaps  • Manual  processes  Tac7cal:  • Isolated  data/applica8on  • Broadening  adop8on  • Limited  self-­‐service  capabili8es  • Displays  data  created  by  processes  Analy7cal:  • Defined  metric  framework  • Business  objec8ves  drive  BI  direc8on  • Basic  scenario  modeling  • Integrated  processes  that  create  understanding    Strategic:  • Complex  Scenario  modeling;  Unique  visualiza8on  displays  • Integrated  data  sources  to  provide  360  view  • Ac8on-­‐oriented  and  process  centric  Opera8onal   Aware   Focused   Predic8ve  
  9. 9. The BI Maturity Model#caldc3People  • Engagement  • Sa8sfac8on  • Leadership  • A`ract  and  Retain  Process  • Accessibility  • Flexibility  • Business  Opera8ons  • Strategy  • Financial  Impacts  • Organiza8onal  Alignment  Technology  • Features  • Capabili8es  • Data  Quality  • Data  Richness  • Technology  Strategy  Business  and  Informa8on  Technology  
  10. 10. Actionable Steps to Insight#caldc3Next  Week  Complete  the  BI  Maturity  Assessment  Assess  the  gap  from  Current  State  to  Desired  State  Make  a  list  of  stakeholders  30  Day  Plan  Interview  a  variety  of  users  and  stakeholders  Start  asking  “Why”  to  develop  storyboards  Iden8fy  “rogue  reports”  Start  with  what  you  have  and  add  1  visual  element  to  draw  context  60  Day  Plan  Develop  a  simple  dashboard  with  2-­‐3  summary  metrics  across  reports  Provide  drill  to  detail  from  Dashboard  Develop  a  roadmap  for  con8nuous  BI  improvements  
  11. 11. #caldc3

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