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using tools to engage the public | Ken Snyder

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using tools to engage the public | Ken Snyder

  1. 1. Using tools toengage the public Ken Snyder Executive Director
  2. 2. Innovative decision-making tools andmethods to supportthe creation,revitalization andmaintenance ofvibrant sustainablecommunities.
  3. 3. The PlaceMatters Decision Lab
  4. 4. PlaceMatters Sustainable SolutionsGroup and PlaceMatters Institute
  5. 5. Real World Decision MakingDynamics
  6. 6. Real World Decision Making Dynamicsunaware busy blocked excluded apathetic doubtful opposed disengaged
  7. 7. Improved Civic & Stakeholder Engagement Solutions closed information sharing & transparency unawareCHALLENGES busy multiple channels of communication & outreach blocked asset mapping & identification of shared values exclud ed understanding tradeoffs & visualizing alternatives apathetic ful brainstorming solutions & prioritizing actions doubt oppos celebrating success & repeating what works ed
  8. 8. Improved Civic & Stakeholder Engagement Solutions closed information sharing & transparency unawareCHALLENGES busy multiple channels of communication & outreach blocked asset mapping & identification of shared values exclud ed understanding tradeoffs & visualizing alternatives apathetic ful brainstorming solutions & prioritizing actions doubt oppos celebrating success & repeating what works ed Cost-effective, politically viable and durable solutions grounded in the principles of democracy and sustainable development
  9. 9. Civic and Stakeholder Engagement Engaged Technical Individuals Advisory Stakeholder Unengaged Agencies Public Groups Groups PublicActivities Activities Activities Activities Activities Activities•Surveys •Visioning •Brainstorming & •Brainstorming & •Art/Music events •Visioning•Interviews •Interactive prioritization prioritization •School programs •Research & Anal.•Community mapping •Mapping •Mapping •“Go to them” •CollaborationJournal •Walkshops exercises exercises events/surveys •Outreach•Webinars •Webinars •Research & •Collaborative Tools analysis decision making Tools •Decision MakingTools Tools •Mobile Framework: data,•Website •Website Tools Tools Workshops modeling, and•Networking tools •Networking tools •GIS •GIS •Translation tools visualization•Attention hooks •Scenario analysis •Touch tables •Touch tables •Networking tools •Public/(e.g. QR codes) •Keypad polling •Brainstorm •Brainstorm •Art projects stakeholder •Touch tables Anywhere Anywhere •Trusted engagement Advocate
  10. 10. Components of an Effective Town COORDINATOR TECH SUPPORT LEAD FACILITATOR TABLE CAPTAIN FREE NETWORKED LUNCH COMPUTERS KEYPADS
  11. 11. Chip game (place types)
  12. 12. Special Places
  13. 13. Foam Blocks
  14. 14. Reality Check (digital/hands-on)
  15. 15. BUILT: Integrating Community Priorities
  16. 16. Digital charrettes and Crowd storming Portland, Oregon Chicago, Illinois Baltimore, Maryland Treasure Coast, Florida
  17. 17. Dual language events
  18. 18. “Going to Them” Strategies
  19. 19. Gathering community input on funding
  20. 20. Integrating Face-to-Face Meetings withOnline Participation
  21. 21. Em: ken@placematters.org Ken SnyderWs: http://placematters.org Executive DirectorTw: @theplacemattersFb: http://fb.me/placematters

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