Open Innovation by Living Labs Across Borders: the APOLLON project Prof. Dr Pieter Ballon General Manager IBBT iLab.o APOLLON Project Manager
Living Labs as local platforms• Living Labs have now been established at a local scale – as environments for real-‐life tes/ng and experimenta/on of new services, products and systems with communi/es of real users – allowing early feedback and co-‐design by end-‐users – following a collabora/ve, itera/ve and stochas/c process – focused on sustainable, social innova/on: not just purchase decision, but behavioural pa>erns and changes are the central concern – oﬀering an open and neutral pla@orm where all stakeholders (technology suppliers, service providers, business customers, ins/tu/ons, policy makers and regulators, end-‐users) can interact and co-‐innovate 2
Taking the next step• Current Living Labs – Living Labs in Europe form a new, vibrant and growing community – Locally implanted ini/a/ves – Great variety in applica/on domains, approaches etc. • Current federation on European scale – European Network of Living Labs is a federa/on of Living Labs conforming to a number of general benchmark criteria – European projects addressing exchange of best prac/ces and methodologies for individual labs • APOLLON addresses the next frontier in Living Lab Research – Leverage local implanta/on, overcome local limita/ons – Do joint tes/ng in cross-‐border living lab projects – Oﬀer opportuni/es for innovators (i.e. SMEs) to innovate and scale up interna/onally much faster
APOLLON: Advanced Pilots of Living Labs Operating in NetworksHow can SMEs use Living Lab networks to test and enter What is needed for cross-‐border new markets? Living Lab Networks? Common Homecare & ILS Energy Efﬁciency methodology Common ecosystem approach Common research benchmark eManufacturing Social Media Common platform guidelines Common integration framework The APOLLON objec.ves: Demonstrate the value for SMEs of a European network of local open innova/on pla@orms Set up thema/c networks of Living Labs across Europe Develop a common approach for cross-‐border Living Lab experiments
APOLLON Methodology Basic Scenario• Methodology as a harmonization framework for cross-border Living Labnetworks• Includes strategies & concepts for cooperation, tools & methods for userinvolvement, best practices & lessons learned from earlier projects, as well asframework and templates for impact assessment• Methodology builds on the following basic scenario:1. SME Contactsa local Living Lab 8. Lessons (LL1) or ENoLL LearnedDomain Network added to LLKC 2. Match is 7. PC and found from LL2 SME assess knowledge beneﬁts and center (LLKC) plan next step 3. Project coordinator (PC) is assigned, 6. LL2 assesses project model 4. LL2 collects 5. PC leads market agreed (LL2 or local the project potential for LL1 + LL2) stakeholders, PC using LLKC local business takes over tools case
APOLLON Methodological Structure• Living Lab partner search function • Check-lists and templates for• Platform for promoting project planning projects • Guidelines IPR handling• Check-lists and templates for • Collaboration tools project scoping • Success cases, best practices• Model contracts Set Boundarie Connect s and engage Support Manage and and track govern • Monitoring and assessment • Supporting services and tools: guidelines & templates • Methods and tools for co- • Success criteria and KPI innovation indication • Project management support • Material for market entry and • Best practices from thematics commercialization
APOLLON Methodology Elements Set Boundaries and Connect: Support and Govern: Manage and Track: Engage:• Template for • Template for • Research Framework • Success stories contacting LLs (in the collecting SME (large for collecting the • Checklist for things to online tool) company, LL) materials consider• Format of how the LLs objectives for cross- • Checklist for things to • Impact evaluation would proﬁle border project consider templates (topics, themselves in the tool • Standard agreement • References to SME, large company,• Checklist for things to template including research methods and LL, project outcome) consider roles, risk sharing etc. project management • Commercialization• References or quotes • Checklist for things to tools related services to success stories consider • Interaction and description*• Interaction and • Instructions to IPR Feedback • Business plan feedback handling • Market analysis • Description of • Project closing applying STOF model checklist in the planning • Interaction and Feedback
Experiment 1: Homecare & Independent Living Remote gateway and sensor based systems for homecare and independent living Transfer local market solu/ons to another na/onal market Help involved SMEs explore new markets; Improve the technologies and devices used in the homecare context through the valida/on in diﬀerent contexts
Homecare & well-being ecosystemDraft common eco-system for homecare & well-being > identifying necessary actors > description of the roles and responsibilities First business opportunities explored Home care organization Insurance Government Living Care receiver Lab Developer Informal care Service giver provider Operator
Experiment 2: Energy Efﬁciency Assess the poten/al of Home Control pla@orm Be>er understanding of user behaviour and processes to s/mulate behavioural change in terms of Energy consump/on; Contribute to decreasing the Carbon Foot Print
Living Lab Cross-border Activity Example ISA internationalization strategy is to establish business partnerships in Luleå and Vitória (equipment distribution), integrated solutions in Helsinki and Amsterdam (incorporating added value with other equipments and services) and adding value by technology transfer from Amsterdam.
Experiment 3: eManufacturing• An ‘App Store’ around a manufacturing platform: link up machines, sensors, etc.• SMEs can add or mash up these services to new, innovative apps• Test them in live ‘Living Lab’ factories• Speciﬁc agreements between SMEs and SAP concluded
eManufacturing use cases Energy Monitoring Asset maintenance and Logistics traceability and optimization optimization• Connecting energy monitors • Device management • Localization of tools and • Asset hierarchy materials on the shopﬂoor• Identifying energy bottlenecks in • Error reporting/Alert manufacturing plants conditions
Experiment 4: eParticipation - Social Media First Pilot: The Digital Fort Project, Issy Les MoulineauxA pilot on the aggregation of Media Technologies using 3D, cross-media,community reporting and context aware mobile applications to includecitizens in the urban innovation process.Test how eMedia technologies can be aggregated to enable citizens totake part in urban planning of the City of the Future & to explore itsHistory
Second Pilot: United Kingdom Manchester City Library CaseThe pilot will enhance the work of two existing projects being run byManchester City Council – the refurbishment of Manchester CentralLibrary, and Manchester City Galleries‟ Decoding Art project.The goal is to use context aware mobile applications, QR codes,Community Reporters and 3D Models to involve citizens in the urbandevelopment process and in sharing artistic content.
Towards Sustainable ImpactsIn order to create a sustainable impact two actions will be undertaken: thedevelopment of “Cross Border Piloting Service” and the setting-up ofThematic Domain Networks • Establishment of 4 cross-border Living Labs Domain Networks: -‐ LL Domain Network for Health -‐ LL Domain Network for Energy -‐ LL Domain Network for Manufacturing -‐ LL Domain Network for Media Main impact: Building Commons, Reaching Cri/cal Mass, Contribu/ng to Domain Innova/on • Development of “Cross Border Piloting Service”: -‐ deliver a service oﬀering the APOLLON set of methodologies and the consultancy on how to implement them -‐ released through the European Network of Living Labs Main impact: possibility to develop new pilots at local and European scale & to replicate local pilot in diﬀerent markets around Europe
Additional Partners: Involvement Level Beneﬁts Mechanisms Commitments • Knowledge of APOLLON • Customized • Sign a Le>er of methodology and emerging Dissemina/on Material Support to commit for prac/ce • General and Domain dissemina/on • Customized informa/on for Speciﬁc events • contribu/ng to the Suppor.ng APOLLON stakeholders (i.e. • Dedicated APOLLON APOLLON best prac/ce Partners SMEs, LLs, Large Enterprises, web portal sec/ons for exchange ac/vity Research centers) Suppor/ng Partners • Opportunity to par/cipate to and SMEs new projects at CIP and local level • Access and gain direct • Par/cipa/on to • Sign a Declara/on of Experience with APOLLON APOLLON internal Accession solu/ons workshops • Conduct ac/vi/es Associate • Access to Business • Par/cipa/on to within pilots Partners opportuni/es within APOLLON APOLLON Pilots/ • Provide Feedback stakeholders demonstra/ons from experimenta/on
APOLLON PartnersSuppor.ng Partners: 68 organisa/ons (58 at the project kick-‐oﬀ) from 23 European Countries signed a le>er of support, commibng to one or several ver/cal domains. Associate Partners: 17 organisa/ons (0 at the project kick-‐oﬀ) from 7 European Countries are in the process of becoming Associate Partners.