Hydro used Open iT software usage monitoring tools to cut down 70 % of total costs.
Identifying what we really needed!A medium size oil and gas company had more than 350 high-end Unix workstations intheir upstream department. These workstations were billed for per computeroperated, by the company that provided the IT service to them, resulting in afairly high yearly cost. Management thought they easily could cut the number ofworkstations down to around 100 computers, by requiring occasional users to useapplications through terminal servers, instead of having their own workstations.Then the question posed was, who needed to use the workstations for productivework and who did not? The manager of the upstream department, when questioningusers, found that everyone felt they needed their personal high-end computer. Howcould we identify the users that really needed them?Several approaches did not work, as seen below.Approach: Fault:Ask the user. Everyone said they needed it.Meter system activity on the This shows all usage of theworkstation. workstations, even screensavers.Check software license usage by looking No distinction between inactive andat license check-out/check-ins. active sessions.We had to find a better solution, which turned out to be metering applications inreal use on each computer.“There were not a lot of good solutions out there, but we found one that workedvery well for us”, said Trond Ellefsen, Systems Architect at Hydro (now Statoil).“Open iT provided exactly the right metrics I needed to be able to cut down thenumber of workstations from 357 to 50, with much more drastic reductions than wethought possible before we started.”The cost reduction was around 70%, and users were happy with less heat and noisein their offices. “The only problem,” said Kjell Randa, IT Manager, Hydro, “wasthat some users complained they now needed an electric heater in the winter!”Software used:Open iT Base ProfessionalOpen iT LicenseAnalyzerOpen iT SystemAnalyzer