Burlington Resources garnered $5 million savings by using Open iT software usage monitoring tools
CASE STUDYFORTUNE 500 COMPANY USED OPEN IT SOFTWARE TOSAVE OVER $5 MILLIONOne of the world’s largest independent energy companies wanted to streamline itssoftware spending while better supporting its user needs. Two years after installing OpeniT LicenseAnalyzer as the inventory and usage-metering tool for its software applications,the company garnered a savings of $5 million, and advanced its overall business strategy. SOLUTION OVERVIEW Customer Proﬁle The customer is one of the world’s largest independent en- ergy companies. In 2002 they earned an 18 percent return on capital employed. Business Situation The customer goal was to implement a solution for cost management within software license management. The cus- tomer also wanted assurance of real value from the money spent on software applications. They needed a tool to report onBusiness Overview software usage.As one of the world’s leading producers of oil and gas, the companyhas operations established throughout North America, Europe, NorthAfrica, the Far East and Latin America. It employs over 2,000 people Solutionworldwide, and relies heavily on G&G (geological and geophysical) soft- Open iT® LicenseAnalyzer™ware to support its production activities. BeneﬁtsBusiness Challenge With the Open iT license man-With over 200 high-end users of crucial technical and business soft- agement solution the companyware in a variety of locations, the customer’s Technology Enhancement found a powerful reporting toolManager and IT department faced a formidable task appropriating re- in-house – a window to all theirsources to meet user needs while keeping costs in check. Further, it application usage by feature,became increasingly important for business managers to accurately by location, by user and overprioritize IT resource spending to match deﬁned user groups with a view time – total usage, maximumto advance larger business goals. simultaneous usage and the number of denials – proﬁlingThe Managers had four software application categories that they want- each application and eached to monitor. The “core” software applications were used by everybody user-group.in all locations; and the “extended core,” were more function-speciﬁc,and used in fewer locations. For these, managers wanted to know howmany applications were needed each year, and what ﬂexibility could Scenariosbe built into vendor agreements to best support usage patterns. The Software Management“specialty,” applications were used by a small group for a short period Asset Managementeach year, and if properly managed, could be leased on a monthly basis IT Charge-Backto get the highest value at the lowest cost. Lastly, the “data” applica- Service Managementtions provided critical data throughout the company. Without speciﬁc Project Managementuser information for each of these groups, accurate planning was very Skill Analysisdifﬁcult. New purchases and upgrades were simply based on estimated Work Flow Analysisheadcounts of concurrent users at each location, and there was no way Overall Cost Managementof knowing how frequently each application was utilized.