Using WebEx Audio  <br />Webconferencing Skills and Strategies<br />
Joining an Audio Conference<br />
To join the Audio Conference using your computer’s hardware (headset or mic/speakers) click “Call Using Computer”<br />
Audio Controls<br />
When you join the audio conference the Volume Control window will appear to allow you to adjust speaker and microphone lev...
Diagnosing Connectivity<br />
A headset next to your name indicates you are CONNECTED to the audio conference. <br />A Red X in your headset appears whe...
Connectivity Continued...<br />
If there are green vibrations around your headset when you are speaking your voice is being heard and sent through WebEx<b...
Troubleshooting and Configuring Audio<br />
If you have joined an audio session (there is a headset next to your name) but you cannot hear or others cannot hear you.....
Configuring Audio Continued...<br />
4<br />Return to the control panel (top left) select “Audio” and “Audio Setup Wizard”<br />5<br />This will open the Setup...
Troubleshooting and Configuring Audio<br />
6<br />The next window will ask you to select your “Preferred recording/playback device.”<br />Use the scroll down arrows ...
Configuring Audio Continued...<br />
7<br />You will be prompted to test your audio output (speakers/ headset) and input (microphone) by recording.<br />To tes...
Configuring Audio Continued...<br />
8<br />Click “Next” and then  “Finish<br />9<br />Then Return to the control panel, select the “Audio” tab and “Join Audio...
Configuring Audio Final Step<br />
10<br />Call using Computer<br />Final Step: Reconnect<br />Check Connectivity <br />
Configuring Audio Final Step<br />
If your Audio Setup Wizard trials worked and you are still not connected: sign out of WebEx and immediately sign in again....
Check us out at!<br />www.ontariotutors.ca<br />
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How to manual on setting up your audio configuration using WebEx in your Ontario Tutors Inc. virtual classroom

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  1. 1.
  2. 2. Using WebEx Audio <br />Webconferencing Skills and Strategies<br />
  3. 3. Joining an Audio Conference<br />
  4. 4. To join the Audio Conference using your computer’s hardware (headset or mic/speakers) click “Call Using Computer”<br />
  5. 5. Audio Controls<br />
  6. 6. When you join the audio conference the Volume Control window will appear to allow you to adjust speaker and microphone levels<br />( a volume control may also be attached to your headset/speakers or attached device)<br />You can mute yourself by clicking in the “Mute” box<br />You can also “Mute” yourself by: highlighting your name under the participant’s panel (right of screen) and selecting the “Mute” button below<br />
  7. 7. Diagnosing Connectivity<br />
  8. 8. A headset next to your name indicates you are CONNECTED to the audio conference. <br />A Red X in your headset appears when you are on MUTE<br />
  9. 9. Connectivity Continued...<br />
  10. 10. If there are green vibrations around your headset when you are speaking your voice is being heard and sent through WebEx<br />If your headset remains still when you are speaking<br />... No one can hear you. You will need to check your connection and configure your audio (next slide)<br />
  11. 11. Troubleshooting and Configuring Audio<br />
  12. 12. If you have joined an audio session (there is a headset next to your name) but you cannot hear or others cannot hear you...<br />1<br />Go to the control panel (top left) select Audio and “Join Audio Conference”<br />2<br />Select “Leave Audio Conference”<br />3<br />Select “Yes”<br />
  13. 13. Configuring Audio Continued...<br />
  14. 14. 4<br />Return to the control panel (top left) select “Audio” and “Audio Setup Wizard”<br />5<br />This will open the Setup Wizard. <br />You will go through each step to make sure your audio is connected. <br />To begin select “Next”<br />
  15. 15. Troubleshooting and Configuring Audio<br />
  16. 16. 6<br />The next window will ask you to select your “Preferred recording/playback device.”<br />Use the scroll down arrows and select the device you are using (such as USB headset or computer speakers)<br />Then select “Next”<br />
  17. 17. Configuring Audio Continued...<br />
  18. 18. 7<br />You will be prompted to test your audio output (speakers/ headset) and input (microphone) by recording.<br />To test the output press then next. <br />To test the input press and speak.<br />The screen will show bright green bars when it recognizes your voice.<br />Press to hear if the recording worked. You will hear your own voice if you did.<br />If you cannot hear the trial voice, or your own recording, check your devices – they may not be connected properly to your computer.<br />
  19. 19. Configuring Audio Continued...<br />
  20. 20. 8<br />Click “Next” and then “Finish<br />9<br />Then Return to the control panel, select the “Audio” tab and “Join Audio Conference”<br />
  21. 21. Configuring Audio Final Step<br />
  22. 22. 10<br />Call using Computer<br />Final Step: Reconnect<br />Check Connectivity <br />
  23. 23. Configuring Audio Final Step<br />
  24. 24. If your Audio Setup Wizard trials worked and you are still not connected: sign out of WebEx and immediately sign in again.<br />
  25. 25. Check us out at!<br />www.ontariotutors.ca<br />

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