Project OZO : this document is a part of the preparation for the project Pilot. The project is co-funded by the Erasmus+ Programme of the European Union. The content in this document only reflects the views of the project responsibles. The European Commission is in no way responsible for any use that may be made of the information it contains.

1. Project number: 2016-2-NL01-KA104-034912
Project title: Bottom-up online zelfhulp voor
ouders met een achterstand (OZO)
P a g e | 1
The content in this document only reflects the views of the
project responsibles. The European Commission is in no way
responsible for any use that may be made of the information it
contains.
CHAT PROTOCOL
(for participants)
Version: 3.0
Date: 1.3.2018
Author: Onno Hansen-Staszyński (Ezzev Foundation)
Revision: Pieter Haasnoot

2. Project number: 2016-2-NL01-KA104-034912
Project title: Bottom-up online zelfhulp voor
ouders met een achterstand (OZO)
P a g e | 2
The content in this document only reflects the views of the
project responsibles. The European Commission is in no way
responsible for any use that may be made of the information it
contains.
The project chat protocol
 Duration: around 60 minutes
 A facilitator has been chosen beforehanded
1. Check in (10 minutes)
 You share how you are doing.
o No interference by others.
o No dialogue.
2. Intention statement by the facilitator (10-20 minutes)
 What is the topic the facilitator wants to address?
 What is the facilitator’s intention?
 Introduction (f.i. watching a video)
o No interference by others.
o No dialogue.
3. Stillness (3 minutes)
 You reflect on the introduction in silence.
o You let images, feelings and body sensations come up.
4. Mirroring images (10 minutes)
 You share the images, feelings, and sensations that came up.
o No interference by others.
o No dialogue.
5. Reflection and generative dialogue (10 minutes)
 You ask questions to other participants with curiosity and with the intention to serve.

3. Project number: 2016-2-NL01-KA104-034912
Project title: Bottom-up online zelfhulp voor
ouders met een achterstand (OZO)
P a g e | 3
The content in this document only reflects the views of the
project responsibles. The European Commission is in no way
responsible for any use that may be made of the information it
contains.
6. Check out (10 minutes)
 You share key insights, possible actions.
o No interference by others.
o No dialogue.